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Solved This has happened twice in the last 2 days. McAfee says i have 5 viruses

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J

jxdama

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Dec 13, 2022
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#1
When i got my new computer the person here who helped me get started got rid of McAFEE on the comp. i uninstalled it. Twice now on microsoft edge pop ups come up and say mcafeee has detected 5 viruses and i need to install mcafee to get rid of them. I dont have mcafee and the pop up even says my subscription expired. It locks up microsoft edge but i can use firefox. Once i do a restart the pop ups go away and i can use edge again. Is this something to be concerned about?

Here is a screenshot of all my installed programs

1700318991085.png
 
#3
Sounds like it's either a scam site or you enabled notifications on a bad website- McAfee isn't installed on your PC.

Do you have a picture of the aforementioned popup?
 
#4
Pyro said:
Sounds like it's either a scam site or you enabled notifications on a bad website- McAfee isn't installed on your PC.

Do you have a picture of the aforementioned popup?
Click to expand...
When the popups came up the 2nd time i tried to do a screenshot but the screenshot was blank. It wouldnt take. I clicked the bell thing in the bottom right and it says I get notifications from here, windows defender, and instagram. Is there a way to see if there are any other places i might have enabled notifications?

The best i can remember is the pop up says i have 5 virurses detected by mcafee and in the same box under that it says your mcafee subscrition has expired and i need to reinstall to get rid of the threats. Below that there is a button that says proceed but i wont click on anything like that because that might really install a virus
 
#6
I would go down to Reset Settings and do that, furthermore you might want to consider installing an adblocker- I like Ublock Origin.
 
#10
I did that and clicked on ublock origin. Is this all i need to do ? Do i need to do a download? Here is the screenshot. it says ublock origin has been added to microsoft edge.

1700409955293.png
 
#12
I found where ublock origin is so i think its on there. Here is another screenshot. See where it says ad removed on the right? Is that what ublock does? Thanks again for the help.

1700410273031.png
 
#13
I also have noticed there are no ads popping up on youtube now. The 5 virus mcafee thing hasnt happened for the last 2 days. Should we close this or leave it open in case it does?
 
#14
Yep, Ublock will hit pretty much every ad unless it's built into the website- sometimes it can't help those.

I'd say now is a good time to close, and then use the computer and PM a staff member if there are any issues with the message coming back.

Next time (if there is one) try to get a picture with your phone or another device since the Windows screenshot doesn't seem to work with it.
 
#15
Pyro said:
Yep, Ublock will hit pretty much every ad unless it's built into the website- sometimes it can't help those.

I'd say now is a good time to close, and then use the computer and PM a staff member if there are any issues with the message coming back.

Next time (if there is one) try to get a picture with your phone or another device since the Windows screenshot doesn't seem to work with it.
Click to expand...
Thanks for the help everyone and go ahead and close it.
 
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