Third Monitor works with Admin but NOT in other users. PLEASE HELP!!!

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cdore16

PCHF Member
PCHF Member
Sep 15, 2020
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Hello community!

I need some serious help. I have been dealing with this for over a month. I currently have an all-in-one computer with a 2nd monitor which works just fine. I hooked up a third monitor using HDMI to usb converter and it only works when logged in as an admin rather than another user.

The monitor works exactly how I want it to but ONLY when logged in as admin. I need to change a setting or copy all display settings or somthing else.

Please help, I am about to light my office on fire.
 

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Bruce

Forum Regular
Support Team
PCHF Member
Oct 8, 2017
1,576
241
Yeppoon, QLD, Australia.
I'd be looking at the issue more from a software angle.
sounds like there is something installed at the user level, rather than the PC level, that the admin user has and the other user doesn't.

quick test, if you convert that other user to have admin levels, does it work then?
 

cdore16

PCHF Member
PCHF Member
Sep 15, 2020
3
0
21
I'd be looking at the issue more from a software angle.
sounds like there is something installed at the user level, rather than the PC level, that the admin user has and the other user doesn't.

quick test, if you convert that other user to have admin levels, does it work then?

I can try. Unfortunately this is a work computer and my boss has to enter admin password each time I need to troubleshoot. He is not going to want to give me admin access.
 

cdore16

PCHF Member
PCHF Member
Sep 15, 2020
3
0
21
I'd be looking at the issue more from a software angle.
sounds like there is something installed at the user level, rather than the PC level, that the admin user has and the other user doesn't.

quick test, if you convert that other user to have admin levels, does it work then?
Any other ideas? I would like to troubleshoot as much as I can on my own before I go to my boss.
 

Bruce

Forum Regular
Support Team
PCHF Member
Oct 8, 2017
1,576
241
Yeppoon, QLD, Australia.
sorry, but #15 of the Forum Rules does not allow us to provide assistance for businesses.

he can stay with you while you try - give you access, test the theory and remove the access.
at least that will help you eliminate one avenue.

good luck. :thumbsup:
 
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