• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

SSD detected in BIOS but not in windows disk manager

Status
Not open for further replies.

twan2020

PCHF Member
Apr 6, 2020
1
0
29
I recently got an SSD (Samsung EVO 860) and am trying to install it but for some reason it shows up in my BIOS but not in diskmanagement. So I cannot format and use it.

The SSD shows up in device manager:

GJU8UZj.png


But not in disk management or when listing all disks in the command prompt (it just shows my old 500gb HDD):

0KThRQ5.png


8Xp80Ey.png


I have tried every SATA port and two different cables but evertime the result is the same. It also shows up in a rapid storage program from intel:

fRf5gL9.png


The mode is AHCI. I also tried getting the latest drivers but windows says it already has them. Uninstalling the IDE ATA/ATAPI Controllers and restarting also didn't work.

What can I do? The rapid storage program says the state is normal and finds no issues with the SSD. It is brand new so I doubt it is broken.

If it might be relevant, my motherboard is: Asus z170 Pro Gaming
 
Welcome to PCHF twan2020,

What options do you get if you right click on the SSD in Device Manager.

Have you run the Samsung Magician software to see if that picks up the device.
 
Status
Not open for further replies.