Slow load times on new computer

  • Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
Status
Not open for further replies.

beef11

PCHF Member
PCHF Member
Oct 11, 2020
13
0
46
Hi all,
Hoping to get help here. New build around a month old.
Problem-
Anything and everything web based is slow to load. When I am looking at my email its almost as if I am on dial up.

P/C specs-

AMD Ryzen 9 3900X 3.8 GHz​

ASUS AM4 TUF Gaming X570-Plus​

Samsung 980 PRO 1TB NVMe SSD​

CORSAIR Vengeance RGB Pro (AMD Ryzen Ready) 16GB (2 x 8GB) 288-Pin DDR4 3600​

CORSAIR - RMx Series 1000W gold power supply​

I am using my older Asus 1060 gpu until I can obtain something better(RTX 3080!)

200mb speed internet. Have done the speed test and gotten 215mb/s but I dont think this is the problem.

Temps are not an issue, when web browsing I am around 30c. Well ventilated case with several fans.

Now with thus build I should imagine anything I click on web related should be an almost instantaneous load. But it sometimes take up to 10 seconds for it to finish loading.
On the other hand, this is my first AMD build and am not familiar with it. I went into the bios and got the "XMP" whatever AMD's version is called working but that doesn't seem to help either.

Any and all help is appreciated.
 

beef11

PCHF Member
PCHF Member
Oct 11, 2020
13
0
46
I usually use chrome but have had the same experience with IE and Edge
 

beef11

PCHF Member
PCHF Member
Oct 11, 2020
13
0
46
Also was wondering, when I go to Task manager, I see that my Ram usage is around 30%. That seems kind of high to me. I can close some apps that I really don't need but that really only takes it down to 25%. Is this common or do I have something else running in the background slowing everything down? And if so, how do I find it and make it go away?
 

Rustys

PCHF Administrator
Administrator
Support Team
Jul 22, 2016
3,417
687
127.0.0.1
pchelpforum.net
Lets see if a MTB log flags up anything;

Download MiniToolBox and save the file to the Desktop.

Close the browser and run the tool, check the following options;

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List last 10 Event Viewer Errors
List Installed Programs
List Devices (Only Problems)
List Users, Partitions and Memory size

Click on Go.

COPY and PASTE the information form the MTB.txt file.

Have you also tried rebooting the modem and router?

Wired and or Wireless?

Are any other devices having this issue?
 

beef11

PCHF Member
PCHF Member
Oct 11, 2020
13
0
46
Just upgraded to the 200mbs internet(new modem) and my router was unplugged for a few days so short answer, yes restarted. Lol

Wired and my PC is the only thing connected directly to the router. )Well, I take that back, my TV and audio receiver are also connected. I use my TV as my monitor. Sorry, dont know if that is relevant or not.
Everything else is wireless. I could try and boot up my laptop and see how it behaves.



MiniToolBox by Farbar Version: 17-06-2016
Ran by beef1 (administrator) on 26-01-2021 at 19:52:41
Running from "C:\Users\beef1\Downloads"
Microsoft Windows 10 Home (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/24/2021 10:52:54 AM) (Source: Microsoft-Windows-PerfNet) (User: DESKTOP-S36JBEF)
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

Error: (01/24/2021 10:52:54 AM) (Source: Microsoft-Windows-PerfNet) (User: DESKTOP-S36JBEF)
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

Error: (01/24/2021 09:36:58 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007045b, A system shutdown is in progress.
.

Error: (01/24/2021 09:36:58 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service information: The COM Server with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and name CEventSystem cannot be started. [0x8007045b, A system shutdown is in progress.
]

Error: (01/23/2021 07:20:25 AM) (Source: Microsoft-Windows-RestartManager) (User: NT AUTHORITY)
Description: Application or service 'ROG Live Service' could not be restarted.

Error: (01/21/2021 08:15:03 PM) (Source: Microsoft-Windows-PerfNet) (User: DESKTOP-S36JBEF)
Description: Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

Error: (01/21/2021 08:14:59 PM) (Source: .NET Runtime) (User: )
Description: Application: Overwolf.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FFABCDD5BA4
Stack:

Error: (01/19/2021 07:04:59 PM) (Source: Microsoft-Windows-Defrag) (User: )
Description: The storage optimizer couldn't complete retrim on My Passport (F:) because: The operation requested is not supported by the hardware backing the volume. (0x8900002A)

Error: (01/19/2021 07:04:49 PM) (Source: Microsoft-Windows-Defrag) (User: )
Description: The storage optimizer couldn't complete retrim on Storage (D:) because: The operation requested is not supported by the hardware backing the volume. (0x8900002A)

Error: (01/16/2021 05:15:12 PM) (Source: Application Error) (User: )
Description: Faulting application name: ArmourySwAgent.exe, version: 1.0.0.13, time stamp: 0x5fbdce02
Faulting module name: KERNELBASE.dll, version: 10.0.19041.746, time stamp: 0x197b16c5
Exception code: 0xc000041d
Fault offset: 0x0012a842
Faulting process id: 0x2e6c
Faulting application start time: 0xArmourySwAgent.exe0
Faulting application path: ArmourySwAgent.exe1
Faulting module path: ArmourySwAgent.exe2
Report Id: ArmourySwAgent.exe3
Faulting package full name: ArmourySwAgent.exe4
Faulting package-relative application ID: ArmourySwAgent.exe5


System errors:
=============
Error: (01/24/2021 12:50:21 PM) (Source: DCOM) (User: DESKTOP-S36JBEF)
Description: {FD06603A-2BDF-4BB1-B7DF-5DC68F353601}

Error: (01/24/2021 09:36:58 AM) (Source: Service Control Manager) (User: )
Description: The AsusUpdateCheck service did not shut down properly after receiving a preshutdown control.

Error: (01/16/2021 09:14:07 PM) (Source: DCOM) (User: DESKTOP-S36JBEF)
Description: Microsoft.Windows.ContentDeliveryManager_10.0.19041.423_neutral_neutral_cw5n1h2txyewy!App.AppXw3qcpc7p849541dp39vvqd01bn7z9ybh.mca

Error: (01/16/2021 05:15:32 PM) (Source: Service Control Manager) (User: )
Description: The AsusUpdateCheck service did not shut down properly after receiving a preshutdown control.

Error: (01/16/2021 05:15:11 PM) (Source: DCOM) (User: DESKTOP-S36JBEF)
Description: {FD06603A-2BDF-4BB1-B7DF-5DC68F353601}

Error: (01/14/2021 08:04:41 PM) (Source: DCOM) (User: DESKTOP-S36JBEF)
Description: {FD06603A-2BDF-4BB1-B7DF-5DC68F353601}

Error: (01/13/2021 04:43:03 PM) (Source: Service Control Manager) (User: )
Description: The AsusUpdateCheck service did not shut down properly after receiving a preshutdown control.

Error: (01/13/2021 04:28:56 PM) (Source: Service Control Manager) (User: )
Description: The AsusUpdateCheck service did not shut down properly after receiving a preshutdown control.

Error: (01/12/2021 07:55:01 PM) (Source: DCOM) (User: DESKTOP-S36JBEF)
Description: {FD06603A-2BDF-4BB1-B7DF-5DC68F353601}

Error: (01/10/2021 01:40:14 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:13:12 PM on ‎1/‎10/‎2021 was unexpected.


Microsoft Office Sessions:
=========================
Error: (01/24/2021 10:52:54 AM) (Source: Microsoft-Windows-PerfNet)(User: DESKTOP-S36JBEF)
Description: 3221225506

Error: (01/24/2021 10:52:54 AM) (Source: Microsoft-Windows-PerfNet)(User: DESKTOP-S36JBEF)
Description: 3221225506

Error: (01/24/2021 09:36:58 AM) (Source: VSS)(User: )
Description: CoCreateInstance0x8007045b, A system shutdown is in progress.

Error: (01/24/2021 09:36:58 AM) (Source: VSS)(User: )
Description: {4e14fba2-2e22-11d1-9964-00c04fbbb345}CEventSystem0x8007045b, A system shutdown is in progress.

Error: (01/23/2021 07:20:25 AM) (Source: Microsoft-Windows-RestartManager)(User: NT AUTHORITY)
Description: 0C:\Program Files (x86)\ASUS\ROG Live Service\ROGLiveService.exeROG Live Service03026217861040

Error: (01/21/2021 08:15:03 PM) (Source: Microsoft-Windows-PerfNet)(User: DESKTOP-S36JBEF)
Description: 3221225506

Error: (01/21/2021 08:14:59 PM) (Source: .NET Runtime)(User: )
Description: Application: Overwolf.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FFABCDD5BA4
Stack:

Error: (01/19/2021 07:04:59 PM) (Source: Microsoft-Windows-Defrag)(User: )
Description: retrimMy Passport (F:)The operation requested is not supported by the hardware backing the volume. (0x8900002A)

Error: (01/19/2021 07:04:49 PM) (Source: Microsoft-Windows-Defrag)(User: )
Description: retrimStorage (D:)The operation requested is not supported by the hardware backing the volume. (0x8900002A)

Error: (01/16/2021 05:15:12 PM) (Source: Application Error)(User: )
Description: ArmourySwAgent.exe1.0.0.135fbdce02KERNELBASE.dll10.0.19041.746197b16c5c000041d0012a8422e6c01d6ec3aeedc7c4cC:\Program Files (x86)\ASUS\ArmouryDevice\dll\SwAgent\ArmourySwAgent.exeC:\Windows\System32\KERNELBASE.dll6fa65b61-f58e-47c3-93dc-36b41deeef65


CodeIntegrity Errors:
===================================
Date: 2021-01-26 19:51:41.5280000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume3\Program Files\Avast Software\Avast\aswhook.dll that did not meet the Microsoft signing level requirements.

Date: 2021-01-26 19:51:38.7960000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume3\Program Files\Avast Software\Avast\aswhook.dll that did not meet the Microsoft signing level requirements.

Date: 2021-01-26 19:51:34.7990000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume3\Program Files\Avast Software\Avast\aswhook.dll that did not meet the Microsoft signing level requirements.

Date: 2021-01-26 19:51:34.7710000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume3\Program Files\Avast Software\Avast\aswhook.dll that did not meet the Microsoft signing level requirements.

Date: 2021-01-26 19:51:34.6520000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume3\Program Files\Avast Software\Avast\aswhook.dll that did not meet the Microsoft signing level requirements.

Date: 2021-01-26 19:51:34.6440000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume3\Program Files\Avast Software\Avast\aswhook.dll that did not meet the Microsoft signing level requirements.

Date: 2021-01-26 19:51:34.6370000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume3\Program Files\Avast Software\Avast\aswhook.dll that did not meet the Microsoft signing level requirements.

Date: 2021-01-26 19:51:34.6300000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume3\Program Files\Avast Software\Avast\aswhook.dll that did not meet the Microsoft signing level requirements.

Date: 2021-01-26 19:51:34.6230000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume3\Program Files\Avast Software\Avast\aswhook.dll that did not meet the Microsoft signing level requirements.

Date: 2021-01-26 19:51:34.6150000Z
Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Program Files\Google\Chrome\Application\chrome.exe) attempted to load \Device\HarddiskVolume3\Program Files\Avast Software\Avast\aswhook.dll that did not meet the Microsoft signing level requirements.


=========================== Installed Programs ============================

AI Suite 3 (HKLM-x32\...\{CD36E28B-6023-469A-91E7-049A2874EC13}) (Version: 3.00.52 - ASUSTeK Computer Inc.)
AMD Chipset Software (HKLM-x32\...\AMD_Chipset_IODrivers) (Version: 2.05.04.352 - Advanced Micro Devices, Inc.)
AMD Software (HKLM\...\AMD Catalyst Install Manager) (Version: 19.10.16 - Advanced Micro Devices, Inc.)
AMD_Chipset_Drivers (HKLM-x32\...\{810a2b63-212d-4a59-bfb5-f2d575cd44f0}) (Version: 2.05.04.352 - Advanced Micro Devices, Inc.) Hidden
ARMOURY CRATE Lite Service (HKLM\...\{EF3944FF-2501-4568-B15C-5701E726719E}) (Version: 3.3.7 - ASUS)
ASUS AIOFan HAL (HKLM\...\{EAE80DED-1A39-41C5-9F60-87CC947F6454}) (Version: 1.1.16.0 - ASUSTek COMPUTER INC.) Hidden
ASUS AIOFan HAL (HKLM-x32\...\{a2a7dca1-0f67-4a82-bc2c-11911fa92dcc}) (Version: 1.1.16.0 - ASUSTek COMPUTER INC.) Hidden
ASUS AURA Extension Card HAL (HKLM\...\{2C39FF80-1BB2-42C5-A58D-DC90EFF048F6}) (Version: 1.0.24 - ASUSTeK COMPUTER INC.) Hidden
ASUS AURA Extension Card HAL (HKLM-x32\...\{a75323e1-f1a4-4aff-a7ce-3858cbc1c0d2}) (Version: 1.0.24 - ASUSTeK COMPUTER INC.) Hidden
ASUS AURA Motherboard HAL (HKLM\...\{D800D836-DE15-4B00-8273-521F022CD837}) (Version: 1.0.69.0 - ASUSTeK COMPUTER INC.) Hidden
ASUS AURA Motherboard HAL (HKLM-x32\...\{1ed19b57-ef0e-474d-946f-aac911f8b0e3}) (Version: 1.0.69.0 - ASUSTeK COMPUTER INC.) Hidden
ASUS Aura SDK (HKLM\...\{CF8E6E00-9C03-4440-81C0-21FACB921A6B}) (Version: 3.04.03 - ASUSTek COMPUTER INC.) Hidden
ASUS AURA VGA Component (HKLM\...\{71BB96A6-EAC4-45AE-A17D-D3ED43FF1D14}) (Version: 0.0.3.1 - ASUSTek COMPUTER INC. ) Hidden
ASUS AURA VGA Component (HKLM-x32\...\{2357cd84-6c2b-4174-87c7-4f9f9db8746b}) (Version: 0.0.3.1 - ASUSTek COMPUTER INC. ) Hidden
ASUS Framework Service (HKLM-x32\...\{b35918d1-75f7-49e9-8bfc-133f5a667532}) (Version: 2.0.2.0 - ASUSTek COMPUTER INC.)
ASUS Framework Service (HKLM-x32\...\{EA6A87BE-8AD3-40D2-944C-9DF5FBFF4332}) (Version: 2.0.2.0 - ASUSTek COMPUTER INC.) Hidden
ASUS GLCKIO2 Driver (HKLM-x32\...\{3507c756-a80f-4b0e-8475-975d8b432176}) (Version: 1.0.20 - ASUSTeK Computer Inc.) Hidden
ASUS GLCKIO2 Driver (HKLM-x32\...\{5960FD0F-BB3B-49AF-B175-F77DC91E995A}) (Version: 1.0.20 - ASUSTeK Computer Inc.) Hidden
ASUS Motherboard (HKLM-x32\...\{93795eb8-bd86-4d4d-ab27-ff80f9467b37}) (Version: 1.04.21 - ASUSTek Computer Inc.)
ASUS Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.107.39 - ASUSTeK Computer Inc.) Hidden
AURA DRAM Component (HKLM\...\{9AFE5429-866B-457D-A864-80BCF7672EE8}) (Version: 1.1.06 - ASUS) Hidden
AURA DRAM Component (HKLM-x32\...\{684f7887-cc5b-469a-81e9-36d38142cc46}) (Version: 1.1.06 - ASUS) Hidden
AURA lighting effect add-on (HKLM-x32\...\{1E2EA04B-FCA7-457E-B6F4-F33E1858E859}) (Version: 0.0.14 - ASUS)
AURA lighting effect add-on x64 (HKLM\...\{C5A4A164-4428-4931-B728-96EEF0FA3C44}) (Version: 0.0.14 - ASUS)
AURA Service (HKLM-x32\...\{0E536061-3B55-4D45-BF58-0BDA261C94B0}) (Version: 3.04.32 - ASUSTeK Computer Inc.) Hidden
AURA Service (HKLM-x32\...\{1dd27167-f40c-47db-9e8f-b2f5d210f173}) (Version: 3.04.32 - ASUSTeK Computer Inc.)
Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 20.10.2442 - Avast Software)
Balanced (HKLM-x32\...\{0EA45DD4-A825-420C-AFED-C659EFE3B84F}) (Version: 4.00.0000 - Advanced Micro Devices, Inc.) Hidden
Battle.net (HKLM-x32\...\Battle.net) (Version: - Blizzard Entertainment)
BitTorrent (HKCU\...\BitTorrent) (Version: 7.10.5.45857 - BitTorrent Inc.)
CORSAIR iCUE Software (HKLM-x32\...\{74AF4222-AABF-462F-B0CC-59A4BF827F8C}) (Version: 3.36.125 - Corsair)
CurseForge (HKCU\...\Overwolf_cchhcaiapeikjbdbpfplgmpobbcdkdaphclbmkbj) (Version: 0.167.1.5 - Overwolf app)
CyberLink Media Suite 15 (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 15.0 - CyberLink Corp.)
Diablo III (HKLM-x32\...\Diablo III) (Version: - Blizzard Entertainment)
Discord (HKCU\...\Discord) (Version: 0.0.309 - Discord Inc.)
ENE IO Driver (HKLM-x32\...\{D0512FFD-6194-4D2E-967E-25B82A3322FF}) (Version: 3.3.0 - ENE TECHNOLOGY INC.) Hidden
ENE RGB HAL (HKLM\...\{E050E98C-5524-4AFB-9E53-97700BEF2C02}) (Version: 1.1.28.0 - Ene Tech.) Hidden
ENE RGB HAL (HKLM-x32\...\{d22b5310-9f1e-43a8-8547-58fa44742994}) (Version: 1.1.28.0 - Ene Tech.) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 88.0.4324.104 - Google LLC)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.36.51 - Google LLC) Hidden
Hearthstone (HKLM-x32\...\Hearthstone) (Version: - Blizzard Entertainment)
Kingston AURA DRAM Component (HKLM\...\{6D2D2DAF-BFE4-45A6-BF40-8A9F7FF54F42}) (Version: 1.0.28 - KINGSTON COMPONENTS INC.) Hidden
Kingston AURA DRAM Component (HKLM-x32\...\{511a62a9-1ff0-4cc5-adfe-4a5bd044a3c0}) (Version: 1.0.28 - KINGSTON COMPONENTS INC.) Hidden
Logitech G HUB (HKLM\...\{521c89be-637f-4274-a840-baaf7460c2b2}) (Version: - Logitech)
Microsoft Edge (HKLM-x32\...\Microsoft Edge) (Version: 88.0.705.50 - Microsoft Corporation)
Microsoft Edge Update (HKLM-x32\...\Microsoft Edge Update) (Version: 1.3.139.71 - )
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 20.201.1005.0009 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.27.29016 (HKLM-x32\...\{40d3fee2-b257-46c2-bdc0-cb1088d97327}) (Version: 14.27.29016.0 - Microsoft Corporation)
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.26.28720 (HKLM-x32\...\{86380aef-fd23-4fc3-8723-a98ccad8f2c6}) (Version: 14.26.28720.3 - Microsoft Corporation)
NVAPI Monitor plugin for NvContainer (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvContainer.NvapiMonitor) (Version: 1.27 - NVIDIA Corporation) Hidden
NVIDIA FrameView SDK 1.1.4923.29214634 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_FrameViewSdk) (Version: 1.1.4923.29214634 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.20.5.70 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.20.5.70 - NVIDIA Corporation)
NVIDIA Graphics Driver 461.09 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 461.09 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.38.40 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.38.40 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.19.0218 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.19.0218 - NVIDIA Corporation)
NvModuleTracker (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvModuleTracker.Driver) (Version: 6.14.24033.38719 - NVIDIA Corporation) Hidden
ODD Auto Firmware Update (HKLM-x32\...\{3DD8DB1B-20D0-447C-940A-1306B3931FED}) (Version: 1.0.1807.2501 - Hitachi-LG Data Storage, Inc.)
OEM Application Profile (HKLM-x32\...\{84AD2AF7-10C8-0395-66F9-FFAEB4C5DBF1}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
Overwolf (HKLM-x32\...\Overwolf) (Version: 0.162.0.13 - Overwolf Ltd.)
Overwolf.Setup.VC100CRTx64.Dist (HKLM\...\{EC9D5554-6852-4A55-81BB-AC02C7A8CFED}) (Version: 1.0.0 - Overwolf)
Overwolf.Setup.VC100CRTx86.Dist (HKLM-x32\...\{8989DBC1-E87B-448F-9147-57EEEC5A24A5}) (Version: 1.0.0 - Overwolf) Hidden
Patriot Viper DRAM RGB (HKLM\...\{1F9C282E-CCB4-4D8E-A5CB-7B74DFCD8C95}) (Version: 1.0.9.1 - Patriot Memory) Hidden
Patriot Viper DRAM RGB (HKLM-x32\...\{e38442c0-a433-48c2-84e2-51ac0b30c3ab}) (Version: 1.0.9.1 - Patriot Memory)
Patriot Viper M2 SSD RGB (HKLM\...\{8B4C0A3D-C135-4E1F-98D8-3926494B4D61}) (Version: 1.0.6.3 - Patriot Memory) Hidden
Patriot Viper M2 SSD RGB (HKLM-x32\...\{8839fbd5-69f9-41c5-a1cf-cdfbec966d66}) (Version: 1.0.6.3 - Patriot Memory)
PHISON HAL (HKLM\...\{966E33F0-6786-4B38-AA29-C1B3F6C1955D}) (Version: 1.0.6.0 - PHISON Electronics Corp.) Hidden
PHISON HAL (HKLM-x32\...\{c8f7044c-7f48-404a-9a5d-9f038f28a789}) (Version: 1.0.6.0 - PHISON Electronics Corp.) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 10.42.526.2020 - Realtek)
ROG Live Service (HKLM-x32\...\{2D87BFB6-C184-4A59-9BBE-3E20CE797631}) (Version: 1.1.16.0 - ASUSTek COMPUTER INC.)
Spotify (HKCU\...\Spotify) (Version: 1.1.51.380.ga06fdc8d - Spotify AB)
Universal Holtek RGB DRAM (HKLM\...\{826388E4-E31F-4514-948B-3BB954FB3EAF}) (Version: 1.0.0.1 - PD) Hidden
Universal Holtek RGB DRAM (HKLM-x32\...\{68fb2ff9-0618-4948-b68f-9f95e5687067}) (Version: 1.0.0.1 - PD)
Vortex (HKLM\...\57979c68-f490-55b8-8fed-8b017a5af2fe) (Version: 1.3.21 - Black Tree Gaming Ltd.)
WD_BLACK AN1500 (HKLM\...\{085E2365-0A70-4230-B664-02D5E4FE7E9C}) (Version: 1.0.12.0 - ENE TECHNOLOGY INC.) Hidden
WD_BLACK AN1500 (HKLM-x32\...\{9c94735f-73fd-4b0f-9ddb-8be7b3cc4681}) (Version: 1.0.12.0 - ENE TECHNOLOGY INC.) Hidden
World of Warcraft (HKLM-x32\...\World of Warcraft) (Version: - Blizzard Entertainment)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 31%
Total physical RAM: 16297.55 MB
Available physical RAM: 11181.3 MB
Total Virtual: 19241.55 MB
Available Virtual: 11029.61 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:930.91 GB) (Free:785.22 GB) NTFS
2 Drive d: (Storage) (Fixed) (Total:465.76 GB) (Free:18.75 GB) NTFS
3 Drive e: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.06 GB) NTFS
4 Drive f: (My Passport) (Fixed) (Total:1862.98 GB) (Free:861.41 GB) NTFS
5 Drive g: () (Fixed) (Total:232.28 GB) (Free:89.44 GB) NTFS

========================= Users: ========================================

User accounts for \\DESKTOP-S36JBEF

Administrator beef1 DefaultAccount
Guest WDAGUtilityAccount


**** End of log ****
 

Rustys

PCHF Administrator
Administrator
Support Team
Jul 22, 2016
3,417
687
127.0.0.1
pchelpforum.net

beef11

PCHF Member
PCHF Member
Oct 11, 2020
13
0
46
CrystalDiskInfo_20210127185335.png
 

Rustys

PCHF Administrator
Administrator
Support Team
Jul 22, 2016
3,417
687
127.0.0.1
pchelpforum.net
Disk drive showing no error so that is good.

I could try and boot up my laptop and see how it behaves.
Would give us a reference to see if it is just the desktop and or the modem with any cable connected device.

Try a different cable.
Try a different port on the modem

Have you tried resetting the network settings using commands and or through Windows?

Option 1
Open an Admin Command Prompt and type each command then press Enter for each one.

ipconfig /flushdns
ipconfig /release
ipconfig /renew
nbtstat -R
nbtstat -RR
netsh int reset all
netsh int ip reset c:\resetlog.txt
netsh int ipv6 reset
netsh int ipv4 reset
netsh winsock reset catalog

Now reboot the system

Option 2
Open Settings
Select Network & Internet
Scroll down on the left and select Network Reset
Follow the on screen prompts (instructions).

test it see how it work let us know.
 

beef11

PCHF Member
PCHF Member
Oct 11, 2020
13
0
46
Sorry. For some reason the last email went to my spam folder. Fixed that.

I tried my laptop out and it does seem quite a bit faster on load times. And its an older laptop.

Tried all of the network reset options, found a new cable and put it into a different port.

While it does seem faster, some emails do take some time to load still.

And I am not entirely sure it is an email thing only due to the fact that some websites themselves take a while to even start loading.

I can click on a shortcut in an email or even on the desktop and its like the PC is thinking what or where it needs to go and THEN goes there.

To me it seems like there is an internal communication issue with the hardware.

Thank you guys for all you do!
 

Rustys

PCHF Administrator
Administrator
Support Team
Jul 22, 2016
3,417
687
127.0.0.1
pchelpforum.net
Lets try running a DISM and System File Checker


 

beef11

PCHF Member
PCHF Member
Oct 11, 2020
13
0
46
Is the second link basically a facsimile of the first? This stuff is above my knowledge base but they both give instructions on the file cleaner.
Is there a difference between the two?

Anyways, I did both checks in the first link and there were corrupted files that it fixed. Everything does seem to working better now.

But at what point do I say its good enough? I really dont know how well this build should be working(Should it better/faster than it is) I guess my question is- Is there some sort of website or app I can download that can tell me how well the PC is operating in general? Like how well the separate components are operating and talking to one another? And if it is a software issue the same thing? I know there are programs that do that for the GPU alone, but just wondering if there is something else out there.

Thank you,
Jerry
 

Rustys

PCHF Administrator
Administrator
Support Team
Jul 22, 2016
3,417
687
127.0.0.1
pchelpforum.net
But at what point do I say its good enough?
What one person consider good enough may not be what another person considers good enough.

With out know start time and end time for what hard to say.
Now with thus build I should imagine anything I click on web related should be an almost instantaneous load.
What are pare load times now?

Things that can slow loads
Security Software
Internet Connection speeds up and down
Wired or wireless
Traffic on that site
Others accessing the network
Misconfigured network
Things running in the background.
Is there some sort of website or app I can download that can tell me how well the PC is operating in general
I have never used any that I have liked lets see what @Bruce @phillpower2 have to say.
 

Bruce

Forum Regular
Support Team
PCHF Member
Oct 8, 2017
1,984
295
Yeppoon, QLD, Australia.
reading through the thread i was thinking background processes and services to blame first.
and AV software if you are using any.

restart the rig in Safe Mode (with Networking) and see how things change.
you could also try creating another logon user and sign in using that account profile.
also make sure you have no extensions in Chrome, and perhaps try Firefox just for kicks.

as to speed, your PC speed with those specs during bootup should be under 20 seconds, that is, from the time you press the power button to the time you start Word (disregarding any time taken to enter a logon password) and can start typing should be around 20 seconds. and starting up Word, Excel etc should be like 2 seconds.
if so, your PC is running well.

internet speed may largely be out of your hands. what speed does speedtest.net show you?
and log on to the modem and find the Line Attenuation DB and the Noise Margin DB (aka Signal to Noise Ratio).
noise should be low, less than 10dB is good and attenuation should also be low with anything above 50db considered poor.

even though you are paying for a 200MBps plan, you probably aren't getting anywhere near that in real life.
do you know your distance from the node, exchange, DSLAM box at all?
how is broadband delivered to your house; copper, fibre, coax cable, wireless?
 

beef11

PCHF Member
PCHF Member
Oct 11, 2020
13
0
46
How would I find how far I am from the node? I have no clue. Pc is directly connected to the cable router which is supplied by coaxial cable.
Would it make any difference of the amount of background processes? Task manager says 94 background and 95 Windows processes. That seems like quite a bit.

As for bootup speed, you mean from the time the password(disabled but started timing from there) was about 37 seconds till all of the programs got done loading. By that I mean all of the running programs with Icons down by the clock.

Speedtest is as follows, copied off of Ookla:
PING ms
10
DOWNLOAD Mbps
235.79
UPLOAD Mbps
11.53

Tried the booting in safe mode (Lol, had to look that one up) Love windows 10. Didnt really see any difference there.

While the internet speed seems to be doing better since I have done all the previous steps its still acts slow when transitioning to one thing from the next. Like it has to think about what its going to do and then does it. Its not all the time though., intermittent. Could it be possible one of the pieces of hardware are not seated properly? Would that be a cause?
 

Bruce

Forum Regular
Support Team
PCHF Member
Oct 8, 2017
1,984
295
Yeppoon, QLD, Australia.
I have 83 and 91 background processes respectively so your is in the ball park.

as to knowing your distance to the node, you won't unless you have ever ask the service provider tech when he installed the service and was ever there for fault repairs.

with boot times, from the moment i hit the power switch and not counting the time it takes to enter my login password till the time I start Word and it starts displaying what I am typing is typically under 20 seconds.

your 235Mbps download speed is awesome, but then you'd expect no less with cable DSL.
i get about 40 at home and about 35 at work.

have you tried uninstalling AVAST, rebooting and seeing if that helps.
from what you are saying, the PC runs fine and only the internet is slow and then only sometimes.
is it only certain sites?
do you have any extra security processes, like web extensions or a modified HOST file?
 

beef11

PCHF Member
PCHF Member
Oct 11, 2020
13
0
46
Not really. Dont know what else to try. Seems like I will jut have to get used to it running this way.
Thanks for your guys attempted help though.
 

phillpower2

PCHF Administrator
Administrator
Support Team
Sep 9, 2016
8,993
791
57
have you tried uninstalling AVAST, rebooting and seeing if that helps.

It may help if answered the above, being that you are running Windows 10 you already have more than adequate AV and Firewall protection.

Avast has become the same type of resource hog that AVG was years ago and the once highly recommended AV is no longer recommended by anyone other than Avast, it installs all sorts of unwanted extras on folk that amongst other things stuffs up the internet connection, it can also be a pain to get rid of as well.
 
Status
Not open for further replies.