Solved Slow HP Pavilion Gaming Laptop, Already addressed startup services, scheduled Windows Defender, Ran CCleaner, Upgraded to 32gb RAM, Updated Drivers

Malnutrition · Dec 30, 2022

Please download the FRST 32 bit or FRST 64bit version to suit your operating system. It is important FRST is downloaded to your desktop.
If you are unsure if your operating system is 32 or 64 Bit please go HERE.
Once downloaded right click the FRST desktop icon and select "Run as administrator" from the menu
If you receive any security warnings, or the User Account Control warning opens at any time whilst using FRST you can safely allow FRST to proceed.
FRST will open with two dialogue boxes, accept the disclaimer.

Accept the default whitelist options,
If the additions.txt options box is not checked please select it.
Then select Scan
Frst will take a few minutes to scan your computer, and when finished will produce two log files on your desktop, FRST.txt, and Addition.txt. They will display immediately on the desktop, but can be reopened later as a notepad file.

Please Attach the contents of these logs in your next post for review by our Security Team

Peccant · Dec 30, 2022

Thanks @Malnutrition Here are the results:

Malnutrition · Dec 30, 2022

I’ll have a look at the logs when I return home in about 6 hours.

Adware Cleaner

Download AdwCleaner and save it to your Desktop
Right-click on AdwCleaner.exeand select, Run as Administrator
Accept the EULA (I accept), then click on Scan Now
Let the scan complete
Once the scan completes, make sure that every item listed in the different tabs is checked and click on the Clean & Repair button
Subsequently you may be asked to Run Basic Repair. This is optional. I would suggest holding off on this for now.
Once the cleaning process is complete, AdwCleaner will ask you to restart your computer
Close all other open windows and allow it to restart
After the restart, Notepad will open with the AdwCleaner cleaning log
Please Attach the contents of that log into your next reply to me

Download Malwarebytes v.4 . Install and run.

Once the MBAM dashboard opens, click on Settings (gear icon).
Click on Security tab and make sure that all four Scan options are enabled.
Close Settings and click on the Scan button on the dashboard.
Once the scan is completed make sure you have it quarantine any detections it finds.
If no detections were found click on the Save results drop-down, then the Export to TXT button and save the file as a Text file to your desktop.
If there were detections then once the quarantine has completed click on the View report button, then click the Export drop-down, then the Export to TXT button, and save the file as a Text file to your desktop or other location you can find and attach that log on your next reply.
If the computer restarted to quarantine you can access the logs from the Detection History, then the History tab. Highlight the most recent scan and double-click to open it. Then click the Export drop-down, then the Export to TXT button, and save the file as a Text file to your desktop or other location you can find and include that log on your next reply.

Peccant · Dec 30, 2022

AdwCleaner download link seems to be down.
Attached are the MBAM logs. No quarantining required.

Malnutrition · Dec 30, 2022

Working link.

AdwCleaner

AdwCleaner is a free removal tool for : Adware (ads software) PUP/LPI (Potentially Undesirable Program) Toolbars Hijacker (Hijack of the ...

toolslib.net

Malnutrition · Dec 31, 2022

@Peccant

Uninstall Useless programs!
Hit the windows key and R at the same time.
Type appwiz.cpl hit ok.
Uninstall these programs below.

Bonjour
Driver Easy 5.7.3

Download and run Startup lite.

Copy the content of the code box below.
Do not copy the word code!!!
Right Click FRST and run as Administrator.
Click Fix once (!) and wait. The program will create a log file (Fixlog.txt).
Attach it to your next message.

Code:

Start::
CloseProcesses:
SystemRestore: On
CreateRestorePoint:
RemoveProxy:
HKLM\Software\...\Authentication\Credential Providers: [{C885AA15-1764-4293-B82A-0586ADD46B35}] ->
GroupPolicy: Restriction ? <==== ATTENTION
Policies: C:\ProgramData\NTUSER.pol: Restriction <==== ATTENTION
Task: {172E3960-78E7-4F7E-89AD-CBB249C1DC05} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1552376 2022-09-26] (Adobe Inc. -> Adobe Inc.)
Task: {59F6A7E4-C206-404D-932A-41B60C3A100E} - System32\Tasks\Driver Easy Scheduled Scan => C:\Program Files\Easeware\DriverEasy\DriverEasy.exe [3995016 2022-08-16] (Easeware Technology Limited -> Easeware)
C:\Program Files\Easeware
Task: {CE774C98-9860-4FCE-BE69-EA3237BB5C7A} - System32\Tasks\CCleaner Update => C:\Program Files\CCleaner\CCUpdate.exe [684976 2022-12-09] (Piriform Software Ltd -> Piriform)
Task: C:\WINDOWS\Tasks\CCleanerCrashReporting.job => C:\Program Files\CCleaner\CCleanerBugReport.exe
Task: C:\WINDOWS\Tasks\Driver Easy Scheduled Scan.job => C:\Program Files\Easeware\DriverEasy\DriverEasy.exe
2022-12-16 09:32 - 2022-12-29 09:25 - 000003290 _____ C:\WINDOWS\system32\Tasks\CCleaner Update
2022-12-16 09:32 - 2022-12-29 09:24 - 000003808 _____ C:\WINDOWS\system32\Tasks\CCleanerSkipUAC - Mark Wainman
2022-12-16 09:32 - 2022-12-29 09:24 - 000003410 _____ C:\WINDOWS\system32\Tasks\CCleanerCrashReporting
2022-12-15 09:34 - 2022-12-16 10:28 - 000000452 _____ C:\WINDOWS\Tasks\Driver Easy Scheduled Scan.job
2022-12-15 09:34 - 2022-12-16 09:43 - 000003640 _____ C:\WINDOWS\system32\Tasks\Driver Easy Scheduled Scan
2022-12-07 16:21 - 2022-12-07 16:21 - 000427452 _____ C:\ProgramData\cl.uninstall.1670444340.bdinstall.v2.bin
2022-12-07 14:09 - 2022-12-07 14:09 - 000648948 _____ C:\ProgramData\cl.1670436053.bdinstall.v2.bin
2022-12-07 14:09 - 2022-12-07 14:09 - 000113248 _____ C:\ProgramData\cl.kit.1670436044.bdinstall.v2.bin
2022-12-07 14:08 - 2022-12-07 14:08 - 000000000 ____D C:\ProgramData\48C4687D-9760-4F5B-BAB3-60351B0841E4
2022-12-07 14:05 - 2022-12-07 14:05 - 000000000 ____D C:\ProgramData\BDLogging
2022-12-07 13:59 - 2022-12-07 13:59 - 000156488 _____ C:\ProgramData\agent.1670435966.bdinstall.v2.bin
2022-12-07 13:59 - 2022-12-07 13:59 - 000000000 ____D C:\Users\Mark Wainman\AppData\Local\Bitdefender
ContextMenuHandlers1: [AccExt] -> [CC]{2A118EB5-5797-4F5E-8B3D-F4ECBA3C98E4} =>  -> No File
ContextMenuHandlers1: [Adobe.Acrobat.ContextMenu] -> [CC]{A6595CD1-BF77-430A-A452-18696685F7C7} =>  -> No File
ShortcutWithArgument: C:\Users\Mark Wainman\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\ImplicitAppShortcuts\69639df789022856\R. Mark - Chrome.lnk -> C:\Program Files\Google\Chrome\Application\chrome.exe (Google LLC) -> --profile-directory="Profile 1"
SearchScopes: HKLM -> {0C3E81FF-E85C-44C4-ACC7-EAE68F6F769C} URL = hxxp://www.amazon.ca/s/ref=azs_osd_ieaca?ie=UTF-8&tag=hp-ca2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKLM-x32 -> {0C3E81FF-E85C-44C4-ACC7-EAE68F6F769C} URL = hxxp://www.amazon.ca/s/ref=azs_osd_ieaca?ie=UTF-8&tag=hp-ca2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
SearchScopes: HKU\S-1-5-21-1586263983-1164605689-3317866451-1001 -> {0C3E81FF-E85C-44C4-ACC7-EAE68F6F769C} URL = hxxp://www.amazon.ca/s/ref=azs_osd_ieaca?ie=UTF-8&tag=hp-ca2-vsb-20&link%5Fcode=qs&index=aps&field-keywords={searchTerms}
C:\WINDOWS\system32\drivers\etc\hosts
Hosts:
FirewallRules: [{44312095-4CE8-4959-9ED4-9FEE7A719200}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{BF54DB1C-4AFC-4EA6-AE3D-689C2EFEA83D}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{292FE63E-F715-41A7-9365-507F83638610}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{26397D6A-590C-4501-8E12-22569CFA14FD}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{26967F5F-FC54-487F-8AE6-0C138A6CA4CD}] => (Allow) C:\Program Files\Easeware\DriverEasy\DriverEasy.exe (Easeware Technology Limited -> Easeware)
FirewallRules: [{B605B7D0-BDDE-4284-AF56-9F38A3090D3A}] => (Allow) C:\Program Files (x86)\Winsim\ConnectionManager\MySqlBinary\5.0.38\mysql\mysqld-nt.exe => No File
FirewallRules: [{1FA42B39-7770-4D8B-B8FB-C9BF7D28E033}] => (Allow) C:\Program Files (x86)\Winsim\ConnectionManager\MySqlBinary\5.0.38\mysql\mysqld-nt.exe => No File
Folder: C:\WINDOWS\Setup
Folder: C:\WINDOWS\system32\WebThreatDefSvc
VirusTotal: C:\program files (x86)\remote mouse\remotemouse.exe
VirusTotal: C:\Program Files (x86)\LMIR0CCBA001.tmp_r.bat
VirusTotal: C:\Program Files (x86)\LMIR0CCBA001.tmp.bat
VirusTotal: C:\windows\system32\SCN2PM.dll
cmd: netsh winsock reset catalog
cmd: netsh int ip reset C:\resettcpip.txt
cmd: net stop bits
Move: C:\ProgramData\Microsoft\Network\Downloader\qmgr*.db C:\ProgramData\Microsoft\Network\Downloader\qmgr*.db.old
cmd: net start bits
cmd:  bitsadmin /list /allusers
CMD: "%WINDIR%\SYSTEM32\lodctr.exe /R"
CMD: "%WINDIR%\SysWOW64\lodctr.exe /R"
CMD: "C:\Windows\SYSTEM32\lodctr.exe /R"
CMD: "C:\Windows\SysWOW64\lodctr.exe /R"
CMD: del /f /s /q %windir%\prefetch\*.*
CMD: del /s /q C:\Windows\SoftwareDistribution\download\*.*
CMD: del /s /q "%userprofile%\AppData\Local\Google\Chrome\User Data\Default\Cache\*.*"
CMD: del /s /q "%userprofile%\AppData\Local\temp\*.*"
CMD: ipconfig /flushdns
C:\Windows\Temp\*.*
C:\WINDOWS\system32\*.tmp
C:\WINDOWS\syswow64\*.tmp
ExportKey: HKLM\SOFTWARE\Microsoft\Windows Defender\Exclusions
emptytemp:
Reboot:
End::

Peccant · Dec 31, 2022

Completed all tasks listed except the code I was to copy. I do not know where to put that code once I copy it.

Attached Fixlog.

Malnutrition · Dec 31, 2022

The code you copied was what allowed you to run the fix with FRST

I’ll have to check the logs when I return from work, just let me know how the computer is running and also run this tool for me, it is similar to FRST but checks in different areas. When I return home I’ll check logs and provide another fix for you.

Download ZHP Suite to your desktop.
Right Click Run as admin.
Hit the scanner button.
Once it is complete a file name ZHPdiag.txt will be on your desktop.
Attach it.

If you can, run adware cleaner for me, just to clean up rubbish, if you have never ran it, it’s good at cleaning useless crap from a machine.

Peccant · Dec 31, 2022

Laptop performance is good so far, yes. I am not in my office for a week with the setup I had before (vacation), but I have opened the Sage 50 Canada Accounting software and it seems to be working much more efficiently. I'm not experiencing much lag at all. Have the log files suggested things have been removed, and if so, was it Malware, or just HP prepackaged stuff, etc?

I've attached the most recent log files.

Malnutrition · Dec 31, 2022

@Peccant

It was just an accumulation of crap, that happens over time, left over files and such from previously installed programs that were still running. I like to remove trash as I look for malware...Last set of fixes below.

As a part of the process I sent the file C:\program files (x86)\remote mouse\remotemouse.exe to Virus Total, here is the result.=> Click here to see. Up to you to keep it, sometimes these scanners get things wrong. If you trust this software then keep it.

Copy the content of the code box below.
Do not copy the word code!!!
Right Click FRST and run as Administrator.
Click Fix once (!) and wait. The program will create a log file (Fixlog.txt).
Attach it to your next message.

Code:

Start::
CloseProcesses:
SystemRestore: On
CreateRestorePoint:
DeleteValue: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run|GoogleChromeAutoLaunch_B3DDF419224FD7F2BAC71AA016515291
DeleteValue: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run|btweb
DeleteValue: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run|Bdagent
DeleteValue: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run|CL-26-5B9487A6-54CF-4096-80F8-4E750D003AA0
DeleteKey: HKLM\SOFTWARE\McAfee
DeleteKey: HKLM\SOFTWARE\WOW6432Node\McAfee
C:\Program Files\McAfee
C:\ProgramData\McAfee
DeleteKey: HKLM\SOFTWARE\WOW6432Node\Bitdefender Agent
C:\ProgramData\Bitdefender Agent
C:\WINDOWS\System32\Config\systemprofile\AppData\Local\Bitdefender
DeleteKey: HKLM\SOFTWARE\WOW6432Node\Lavasoft
DeleteKey: HKCU\SOFTWARE\Lavasoft
C:\ProgramData\Lavasoft
C:\Users\Mark Wainman\AppData\Local\Lavasoft
C:\ProgramData\McInstTemp0128501618496141
C:\Users\Mark Wainman\AppData\Local\Adaware
C:\Users\Mark Wainman\AppData\Local\Lavasoft
ExportKey: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
ExportKey: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce
ExportKey: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run
ExportKey: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32
ExportKey: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\StartupFolder
cmd: del /s /q "%userprofile%\AppData\Local\Google\Chrome\User Data\Default\Cache\*.*"
cmd: del /s /q "%userprofile%\AppData\Local\Microsoft\Edge\User Data\Default\Cache\*.*"
cmd: del /s /q "%userprofile%\AppData\Local\Opera Software\Opera Stable\Cache\Cache_Data\*.*"
cmd: DISM.exe /Online /Cleanup-image /Restorehealth
cmd: sfc /scannow
cmd: winmgmt /salvagerepository
cmd: winmgmt /verifyrepository
Folder: C:\Windows\System32\Tasks
emptytemp:
Reboot:
End::

Security Check Scan.

Download Security Check to your desktop.
Right click it run as administrator.
When the program completes, the tool will automatically open a log file.
Please Copy and paste that log here in your next post.
There will be items listed in red when you post this log, those items need to be updated.

Let me know if there is any questions, and we can wrap this up if you wish.

Malnutrition · Jan 2, 2023

@Peccant How are you moving along with the instructions, can you give us an update please.

Peccant · Jan 2, 2023

Sorry, holiday and family visits got in the way. Attached is the log from FRST. Laptop seems to be performing properly. I really appreciate this help. It'll be a life-saver when I'm back in the office. I will put it to the full test tomorrow when I run Sage Accounting and my other items at the same time.

SecurityCheck by glax24 & Severnyj v.1.4.0.54 [06.12.21]
WebSite: www.safezone.cc
DateLog: 02.01.2023 17:10:24
Path starting: C:\Users\Mark Wainman\AppData\Local\Temp\SecurityCheck\SecurityCheck.exe
Log directory: C:\SecurityCheck\
IsAdmin: True
User: Mark Wainman
VersionXML: 10.35is-31.12.2022
___________________________________________________________________________

Windows 11(6.3.22621) (x64) Core Release: 22H2 Lang: English(0409)
Installation date OS: 05.12.2022 22:15:06
LicenseStatus: Windows(R), Core edition The machine is permanently activated.
LicenseStatus: Office 16, Office16O365BusinessR_Grace edition Windows is in Notification mode
Boot Mode: Normal
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
SystemDrive: C: FS: [NTFS] Capacity: [237.5 Gb] Used: [160.5 Gb] Free: [77 Gb]
------------------------------- [ Windows ] -------------------------------
User Account Control enabled (Level 3)
Security Center (wscsvc) - The service is running
Remote Registry (RemoteRegistry) - The service has stopped
SSDP Discovery (SSDPSRV) - The service is running
Remote Desktop Services (TermService) - The service has stopped
Windows Remote Management (WS-Management) (WinRM) - The service has stopped
------------------------------ [ MS Office ] ------------------------------
Microsoft Office 2007 v.12.0.4518.1031
---------------------------- [ Antivirus_WMI ] ----------------------------
Malwarebytes (enabled and up to date)
Windows Defender (disabled and up to date)
--------------------------- [ FirewallWindows ] ---------------------------
Windows Defender Firewall (mpssvc) - The service is running
---------------------- [ AntiVirusFirewallInstall ] -----------------------
Malwarebytes version 4.5.19.229 v.4.5.19.229
--------------------------- [ OtherUtilities ] ----------------------------
Microsoft 365 Apps for business - en-us v.16.0.15831.20208
Microsoft 365 - en-us v.16.0.15831.20208
Microsoft 365 - fr-fr v.16.0.15831.20208
NVIDIA GeForce Experience 3.20.2.34 v.3.20.2.34 Warning! Download Update
Microsoft Office Access database engine 2007 (English) v.12.0.4518.1031 Warning! This software is no longer supported.
------------------------------- [ Backup ] --------------------------------
Microsoft OneDrive v.22.238.1114.0002
-------------------------- [ IMAndCollaborate ] ---------------------------
Zoom v.5.11.4 (7185) Warning! Download Update
-------------------------------- [ Media ] --------------------------------
VLC media player v.3.0.18
--------------------------- [ AdobeProduction ] ---------------------------
Adobe Acrobat (64-bit) v.22.003.20282
Adobe Creative Cloud v.5.9.0.372
------------------------------- [ Browser ] -------------------------------
Google Chrome v.108.0.5359.99 Warning! Download Update
Microsoft Edge v.108.0.1462.54
------------------ [ AntivirusFirewallProcessServices ] -------------------
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe v.4.0.0.1403
Malwarebytes Service (MBAMService) - The service is running
C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe v.3.2.0.1161
Microsoft Defender Antivirus Service (WinDefend) - The service has stopped
Microsoft Defender Antivirus Network Inspection Service (WdNisSvc) - The service has stopped
---------------------------- [ UnwantedApps ] -----------------------------
CCleaner v.6.07 Warning! Suspected demo version of anti-spyware, driver updater or optimizer. If this program is not familiar to you it is recommended to uninstall it and execute PC scanning using Malwarebytes Anti-Malware. Possible you became a victim of fraud or social engineering. Computer experts no longer recommend this program.
----------------------------- [ End of Log ] ------------------------------

Malnutrition · Jan 2, 2023

You can disable all of the scheduled task listed n the code box below, they are not really needed. You can disable scheduled task with CCleaner which you have installed, or download Autoruns by clicking here.

If you use One Drive, then leave those entries alone. If you do not use it, then disable/uninstall it.

I suggest the following to increase security and privacy!
Ublock Origin
O&O Shutup Ten
O&O App Buster

Code:

C:\Windows\System32\Tasks\Adobe Creative Cloud
C:\Windows\System32\Tasks\AdobeGCInvoker-1.0
C:\Windows\System32\Tasks\CCleanerCrashReporting
C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
C:\Windows\System32\Tasks\MicrosoftEdgeUpdateTaskMachineCore
C:\Windows\System32\Tasks\MicrosoftEdgeUpdateTaskMachineUA
C:\Windows\System32\Tasks\NvBatteryBoostCheckOnLogon_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}
C:\Windows\System32\Tasks\NvDriverUpdateCheckDaily_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}
C:\Windows\System32\Tasks\NVIDIA GeForce Experience
C:\Windows\System32\Tasks\NvNodeLauncher_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}
C:\Windows\System32\Tasks\NvProfileUpdaterDaily_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}
C:\Windows\System32\Tasks\NvProfileUpdaterOnLogon_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}
C:\Windows\System32\Tasks\NvTmRep_CrashReport1_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}
C:\Windows\System32\Tasks\NvTmRep_CrashReport2_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}
C:\Windows\System32\Tasks\NvTmRep_CrashReport3_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}
C:\Windows\System32\Tasks\NvTmRep_CrashReport4_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}
C:\Windows\System32\Tasks\OneDrive Reporting Task-S-1-5-21-1586263983-1164605689-3317866451-1001
C:\Windows\System32\Tasks\OneDrive Reporting Task-S-1-5-21-1586263983-1164605689-3317866451-1004
C:\Windows\System32\Tasks\OneDrive Standalone Update Task-S-1-5-21-1586263983-1164605689-3317866451-1001
C:\Windows\System32\Tasks\OneDrive Standalone Update Task-S-1-5-21-1586263983-1164605689-3317866451-1004
C:\Windows\System32\Tasks\OneDrive Standalone Update Task-S-1-5-21-1586263983-1164605689-3317866451-500
C:\Windows\System32\Tasks\OneDrive Standalone Update Task-S-1-5-21-1785876445-2331437723-178080249-500
C:\Windows\System32\Tasks\OneDrive Standalone Update Task-S-1-5-21-3948449565-1973883119-2500807518-500
C:\Windows\System32\Tasks\OneDrive Standalone Update Task-S-1-5-21-913737145-1433743232-4147240673-500
C:\Windows\System32\Tasks\Hewlett-Packard
C:\Windows\System32\Tasks\Hewlett-Packard\HP Diagnostics
C:\Windows\System32\Tasks\Hewlett-Packard\HP Diagnostics\ABO
C:\Windows\System32\Tasks\Hewlett-Packard\HP Diagnostics\BatteryStatusError
C:\Windows\System32\Tasks\Hewlett-Packard\HP Diagnostics\BatteryStatusTest
C:\Windows\System32\Tasks\Hewlett-Packard\HP Diagnostics\BCF
C:\Windows\System32\Tasks\Hewlett-Packard\HP Diagnostics\BHM1
C:\Windows\System32\Tasks\Hewlett-Packard\HP Diagnostics\BHM2
C:\Windows\System32\Tasks\Hewlett-Packard\HP Diagnostics\LaunchUI
C:\Windows\System32\Tasks\Hewlett-Packard\HP Diagnostics\ShowUI
C:\Windows\System32\Tasks\Hewlett-Packard\HP Diagnostics\SmartCheckError
C:\Windows\System32\Tasks\Hewlett-Packard\HP Diagnostics\Uninstall-BatteryStatusTest
C:\Windows\System32\Tasks\Hewlett-Packard\HP Support Assistant
C:\Windows\System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Update Notice
C:\Windows\System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Solutions Framework Report
C:\Windows\System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker
C:\Windows\System32\Tasks\Hewlett-Packard\HP Support Assistant\WarrantyChecker_DeviceScan
C:\Windows\System32\Tasks\HP
C:\Windows\System32\Tasks\HP\Consent Manager Launcher
C:\Windows\System32\Tasks\HP\HP Support Assistant
C:\Windows\System32\Tasks\Microsoft\Windows\Customer Experience Improvement Program
C:\Windows\System32\Tasks\Microsoft\Windows\Customer Experience Improvement Program\Consolidator
C:\Windows\System32\Tasks\Microsoft\Windows\Customer Experience Improvement Program\UsbCeip

You can if you wish, disable useless services with this batch file. Open a notepad and copy the content of the code box below, paste into open notepad and save it to your desktop as clean.bat then right click on clean.bat and run as admin.

Note: You should allow the n batch file to complete, it may take some time and some assistance on your part!! Once it reboots your machine that is when it is done.

Do not copy the word Code:

Code:

@echo off
wmic /Namespace:\\root\default Path SystemRestore Call Enable "%SystemDrive%"
WMIC /Namespace:\\root\default Path SystemRestore Call CreateRestorePoint "BatchRestorePoint", 100, 10
powercfg.exe /setactive 381b4222-f694-41f0-9685-ff5bb260df2e
%WINDIR%\SYSTEM32\lodctr.exe /R
%WINDIR%\SysWOW64\lodctr.exe /R
C:\Windows\SYSTEM32\lodctr.exe /R
C:\Windows\SysWOW64\lodctr.exe /R
del /s /q "%userprofile%\AppData\Local\temp\*.*"
del /f /s /q %systemdrive%\*.tmp
del /f /s /q %windir%\prefetch\*.*
ipconfig /flushdns
ipconfig /registerdns
sc stop sysmain
sc config sysmain start= disabled
sc stop DiagTrack
sc config DiagTrack start= disabled
sc stop dmwappushservice
sc config dmwappushservice start= disabled
sc stop WSearch
sc config WSearch start= disabled
sc stop lfsvc
sc config lfsvc start= disabled
del /s /q %ProgramData%\Microsoft\Diagnosis\ETLLogs\AutoLogger\AutoLogger-Diagtrack-Listener.etl
echo "" > %ProgramData%\Microsoft\Diagnosis\ETLLogs\AutoLogger\AutoLogger-Diagtrack-Listener.etl
pause
shutdown -r
Exit /B

If there is nothing else, we can close this thread and mark it solved?

Peccant · Jan 2, 2023

Thank you again, yes I am satisfied that this issue is resolved. Amazing support!

Malnutrition · Jan 2, 2023

Perfect. I am marking this as solved!!
If you could tell a friend or two about the forum. That would be the only thing I ask in return.

A software I think you will like for sure. Everything Search Engine. Easily find whatever you want on your computer can search by .mp4 .mp3 etc.

Update your older programs with Patch My PC home Edition.

We will clean all the tools we used...

Download KpRM
Save to Desktop
Check Delete Tools'
Check Delete Restore points.
Create Restore point.
Click delete quarantines.
Then click run.

Peccant

Malnutrition

Malnurished Mod

Peccant

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Malnutrition

Malnurished Mod

Peccant

Attachments

Malnutrition

Malnurished Mod

AdwCleaner

Malnutrition

Malnurished Mod

Peccant

Attachments

Malnutrition

Malnurished Mod

Peccant

Attachments

Malnutrition

Malnurished Mod

Malnutrition

Malnurished Mod

Peccant

Attachments

Malnutrition

Malnurished Mod

Peccant

Malnutrition

Malnurished Mod

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Solved Slow HP Pavilion Gaming Laptop, Already addressed startup services, scheduled Windows Defender, Ran CCleaner, Upgraded to 32gb RAM, Updated Drivers