Hi, these days after factory resetting to prevent crazy battery drain, I am having the problems of my note 3 auto restarting every now and then. It is usually when I open a new app.
For ex: I am using instagram, it works fine, but the next moment when I open a new app, let's take the simple phone dialing app as the example, i open the phone and tried to dial a number, it restarts. Before restarting, it hangs for a while and then restarts.
Yesterday, I even had a problem where the whole phone turned off and didn't respond to anything for a while. That happened while in the middle of charging. It turned on after a minute or two, but till then it didn't respond to anything, even taking off battery and putting it back.
I have tried the solutions in the internet where they said memory card was the problem, which I have taken out and don't use now.
my note 3 is in 5.0 lollipop version. I can't find the kitkat version to downgrade in the internet (sammobile needs premium subscription to download old firmware) so I don't know if it will work or not.
Btw, before factory resetting, except the battery drain, there was no restarting problem as far as I can remember. I haven't installed a lot of apps too, the nova launcher was installed cause the default launcher drained a lot.
Edit: the auto restart can be at anytime and not only at the above case. Like: I am using it and suddenly it hangs, then restarts. It happens from time to time only though, not too frequently (though it did happen back to back earlier today when I tried to phone)
For ex: I am using instagram, it works fine, but the next moment when I open a new app, let's take the simple phone dialing app as the example, i open the phone and tried to dial a number, it restarts. Before restarting, it hangs for a while and then restarts.
Yesterday, I even had a problem where the whole phone turned off and didn't respond to anything for a while. That happened while in the middle of charging. It turned on after a minute or two, but till then it didn't respond to anything, even taking off battery and putting it back.
I have tried the solutions in the internet where they said memory card was the problem, which I have taken out and don't use now.
my note 3 is in 5.0 lollipop version. I can't find the kitkat version to downgrade in the internet (sammobile needs premium subscription to download old firmware) so I don't know if it will work or not.
Btw, before factory resetting, except the battery drain, there was no restarting problem as far as I can remember. I haven't installed a lot of apps too, the nova launcher was installed cause the default launcher drained a lot.
Edit: the auto restart can be at anytime and not only at the above case. Like: I am using it and suddenly it hangs, then restarts. It happens from time to time only though, not too frequently (though it did happen back to back earlier today when I tried to phone)
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