• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Solved RX 570 sapphire nitro + 4GB behaves strangely

Status
Not open for further replies.
Greetings to everyone, the description will be a little longer, but I will try to explain as clearly and better as possible what is bothering me. My system specs are:
CPU: Ryzen 5 5600g
MTB: Gigabyte B550M Aorus Elite
RAM: Kingston 2x8GB DDR4 3600MHz CL17
HDD + SSD: 1TB + 256GB
PSU: Cooler Master MWE bronze 550w v2
GPU: integrated from the VEGA 7 processor

This is a computer that was built two years ago during the mining frenzy, so there was no money to throw away for discrete graphics. I found it on local internet second hand store, RX 570 Sapphire nitro +, the guy is the first owner, he used it in his computer and changed the graphics 6 months ago and this one is for sale. He brought it to me personally yesterday to try it on to see if it works and to make sure that it is correct. I start doing everything in order, I download the last driver for RX 570 from the AMD website in advance, I delete my existing drivers with DDU and turn off the computer. I plug in the RX 570, hook up the power cables and switch the HDMI from the motherboard to the graphics card. I turn on the computer, install the drivers and set it up in Adrenaline as it suits me, I turn on FURMARK and it runs and works without any problems, TEMP does not exceed 70C, and everything seems stable, now we come to sex, I turn on Red Dead Redemption 2 game, FHD settings, medium-high, FSR on quality, and the game works for a minute and just crashes, freezes the image and that's it, so many times, the same thing happens with Witcher 3.
I go to the bios and completely turn off the integrated graphics, because my task manager and adrenalin still saw it. The same thing happens. Then I delete the drivers again via DDU and install some older ones from February 2023, still the same, then January 2022, whatever the same thing.
The strange thing that happens is that before the image freezes in the games, a sound is heard like when you plug the USB into the PC (plug in sound) and after a few seconds, the image freezes.
Since we noticed that, I said let's lower the HZ of the monitor from 165Hz to 120Hz, first we tried with an old driver and then with the last one that came out, the game now runs longer, a lot longer, but it still crashes.
I tried to reduce the clock in adrenaline, through tuning, from 1340Mhz first to 1290 and then to 1250, but that didn't help me either.
Does anyone have an idea what it could be?

Thanks in advance for any advice or experience
Here are some pictures from the Viewer Event
 

Attachments

  • 2.jpg
    2.jpg
    346.2 KB · Views: 0
  • 3.jpg
    3.jpg
    371 KB · Views: 0
  • 4.jpg
    4.jpg
    368.4 KB · Views: 0
  • 5.jpg
    5.jpg
    357.4 KB · Views: 0
  • Untitled.jpg
    Untitled.jpg
    396.3 KB · Views: 0
I would not agree with you with that.

We are here to offer guidance and you are free to agree or disagree but we deal with facts not fiction, even good quality brand PSUs like Corsair only recommend their Bronze efficiency rated PSUs be used for entry level desktops that only have onboard video and no dedicated GPU.

In addition to the above, the below is also fact based;

CPU: Ryzen 5 5600g
RAM: Kingston 2x8GB DDR4 3600MHz CL17

The RAM is not appropriate for your CPU, AMD state here up to 3200MHz/MT/s and if you have DOCP/EXPO/XMP enabled the RAM will get auto OCd past what the CPU can handle and the PC will at some point become unstable.

You should also make sure that the Windows Power Plan is set to Balanced and not High Performance, the latter is a form of OCing intended only for gaming type notebooks that have a discrete GPU that needs the extra power.
 
We are here to offer guidance and you are free to agree or disagree but we deal with facts not fiction, even good quality brand PSUs like Corsair only recommend their Bronze efficiency rated PSUs be used for entry level desktops that only have onboard video and no dedicated GPU.

In addition to the above, the below is also fact based;



The RAM is not appropriate for your CPU, AMD state here up to 3200MHz/MT/s and if you have DOCP/EXPO/XMP enabled the RAM will get auto OCd past what the CPU can handle and the PC will at some point become unstable.

You should also make sure that the Windows Power Plan is set to Balanced and not High Performance, the latter is a form of OCing intended only for gaming type notebooks that have a discrete GPU that needs the extra power.
First time in my life i heard that bronze sertificate PSU is good just foor onbourd video. My complete PC without GPU, in worst scenario will use 150w and if add GPU that use 200w that goes to be 350 in max, and my PC when monitoring use around 200-250w, so no my psu is good.
 
My complete PC without GPU, in worst scenario will use 150w and if add GPU that use 200w that goes to be 350 in max, and my PC when monitoring use around 200-250w,

Nothing like an expert that turns out not to be such an expert because that is not how things work.

Both GPUs mentioned are three days older than grass so will not be in warranty but when new it is the GPU manufacturer that is expected to honour any warranty should the card fail because it was underpowered, not a PSU calculator or some faceless person on the internet that says that it is ok to ignore any minimum PSU requirements specified by the GPU manufacturer.

GPU manufacturer are not legally obliged to and nor will they replace a product or pay a refund for damage caused by the end user.

Fwiw, the present PSU while not the best of brands or spec it would be able to support either GPU short term.
 
Status
Not open for further replies.