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Request timed out error

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yiro

PCHF Member
Oct 17, 2021
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#1
Can you help me fix the problem of no internet connection "Request timed out " error.
Most of the time I don't get the error(Request timed out) after using command ping 8.8.8.8 . But sometimes it pops out and then I lose connection. After a while its ok and then it happens again. If I ping host everything is ok and nothing bad pops out. For naw on I did:
-renew ip
-clear IP addresses or other DNS records from mine cache
-order DHCP client to renegotiate an IP address lease with the DHCP server on mine router
-And I've used some more commands;
-netsh int ip set dns
-netsh winsock reset
-netsh int tcp set global autotuninglevel=disabled
 
#3
I don't know how to check if firewall is blocking it here are my pc specs:
OS Version: Microsoft Windows 8.1, 64 bit, Build 9600, Installed 20210904151913.000000+120
Processor: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz, Intel64 Family 6 Model 60 Stepping 3, CPU Count: 4
Total Physical RAM: 16 GB
Graphics Card: NVIDIA GeForce GTX 750 Ti
Hard Drives: C: 916 GB (754 GB Free);
Motherboard: ASUSTeK COMPUTER INC. H81M-D PLUS, ver Rev X.0x, s/n 140121114903213
System: American Megatrends Inc., ver ALASKA - 1072009, s/n 1001095777
Antivirus: ESET Security, Enabled and Updated
When I ping 127.0.0.1 its always time<1ms and no error/packet loss.
Yes I did reboot my system.
 
#4
Disable the firewall and see if that corrects it.

Please do not post information unless requested.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

www.ccleaner.com

Saving Speccy snapshots

Saving Speccy snapshots: In Speccy, a 'snapshot' is a set of information about your computer system taken at one point in time. Much like a photograph, you can take a snapshot of your PC in Speccy ...
www.ccleaner.com www.ccleaner.com

Include the make and model of the Power Supply Unit if this is a Desktop.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 
#9
Open an Admin Command Prompt copy and past the following command
ping www.google.com >"%userprofile%\desktop\ping.txt
Click to expand...

This will create a file on the desktop called ping.txt attach the file to your next post

yiro said:
"Does the same thing happen if you are to hard wire tot he modem?" You mean wired connection ?
Click to expand...
Yes

Is this something that just started if not when?
If not the can you remember events leading up to?

When was the last time you rebooted the Modem and if there is one router?
 
#10
I can't remember when it started, like a few months ago but It wasn't so often till these days because its lagging like every 20 minutes or less.
I rebooted router like 1 and half month ago.
 

Attachments

  • ping.txt
    489 bytes · Views: 5
#12
I have super slow or even no connection when it’s request times out, not only certain sites. I’ve used wired connection to router but It didn’t change anything and I can’t try it anymore. Ping shown normal at that time.

Some screenshots I did while it was lagging
 
Last edited by a moderator:
#13
Reboot Modem and Router and Computer see if that clears it up.

Have you contacted your ISP to see if any issues have been reported in that area?

Are any other devices connected to the network having this issue.

yiro said:
I’ve used wired connection to router
Click to expand...
Now check to see if the same thing happens when you connect to the MODEM and not the ROUTER

This command will open the host file in Notepad save some place and attach to the next post.
notepad C:\WINDOWS\system32\drivers\etc\hosts
Click to expand...

Use this command so we can see the IP configuration
ipconfig /all >"%userprofile%\desktop\ipconfig.txt
Click to expand...
Attach to next post

The other thing that you can do is run some commands to reset the computers network back to a factory state.

Can can also try resetting the firewall to a factory see if that helps.

You could also uninstall ESET and use Windows Defender and see of it helps
ESET removal info here

Windows 8, 8.1 and 10 come with an improved Windows Defender, it offers the same real-time anti-virus/anti-malware protection as Microsoft Security Essentials. Windows Defender also shares the same malware signature definitions as Microsoft Security Essentials, and Forefront Endpoint Protection. Technically, Microsoft Security Essentials has not been renamed Windows Defender, or combined with it in Windows 8, 8.1 and 10.
 
#14
Reboot Modem and Router and Computer see if that clears it up.
No changes still lags.
Have you contacted your ISP to see if any issues have been reported in that area?
Yes from their site everything is "okey".
Are any other devices connected to the network having this issue.
No.
Now check to see if the same thing happens when you connect to the MODEM and not the ROUTER.
No changes.
Use this command so we can see the IP configuration
I don't want to share my ip.
The other thing that you can do is run some commands to reset the computers network back to a factory state.
How to do it?
Can can also try resetting the firewall to a factory see if that helps.
How to do it?
You could also uninstall ESET and use Windows Defender and see of it helps.
Unfortunately It didn't, yes I reboot after every minor change.
 
#15
yiro said:
The other thing that you can do is run some commands to reset the computers network back to a factory state.
How to do it?
Click to expand...

Open an Admin Command Prompt and type the following commands reboot and let us know.

ipconfig /release
ipconfig /renew
ipconfig /flushdns
nbtstat -R
nbtstat -RR
netsh int reset all
netsh int ip reset c:\resetlog.txt
netsh int ipv6 reset
netsh int ipv4 reset
netsh winsock reset catalog

Which fire wall ae you using?
For ESET

[KB3323] Restore default settings to the ESET firewall (15.x – 16.x)

support.eset.com support.eset.com

If you are running Windows Open an Admin Command Prompt and type the following commands reboot

netsh advfirewall reset
netsh advfirewall set allprofiles state ON

You may want to look at resetting router to factory do not forget to access the router and copy down any SSID(s) and passwords you will need to recreate them.
 
#17
Rustys said:
netsh int reset all -> it says "no such command"
netsh int ip reset c:\resetlog.txt -> "Resetting, failed access denied
netsh int ipv6 reset -> command run but still wrote access denied
netsh int ipv4 reset -> command run but still wrote access denied
Click to expand...
Rest of commands are working. I will reboot and say if its working or not.
 
#18
The host file is clean nothing there blocking sites and or IP address.

You did use the Administrator Command Prompt correct that is one of the reasons that would state that.

Do you have a different user that you can log into and see if the same issue replicates.
If not create one and see if it does.
 
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