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"Realtek PCIe GbE Family Controller" has a Hardware IO error and PC crashes?

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Bruce

Forum Regular
Moderator
Support Team
Oct 8, 2017
5,375
577
Yeppoon, QLD, Australia.
Let's get your PC specs and see if anything stands out.

get Speccy from here; https://www.piriform.com/speccy/builds

in Speccy, click File > Publish Snapshot > Copy to Clipboard > Close.
now you can paste (Ctrl+V) that link into a post.

One component Speccy doesn’t cover is the Power Supply Unit, so please also include the make/model of the PSU.
 

Bruce

Forum Regular
Moderator
Support Team
Oct 8, 2017
5,375
577
Yeppoon, QLD, Australia.
hmmm, nothing obvious from the Speccy report that would shed light on your issue.

just confirming - you did a fresh install of Win11 and not a repair install?
and you disabled your network controller, not uninstalled it, and the error still popped up saying it has a hardware error with the disabled controller?
 

Raity

PCHF Member
Jun 15, 2022
20
0
19
Yes I did a fresh Windows install and disabled the Network controller.

One more Thing. My PC is connected to the internet trough powerline adapters.
Yesterday I connected my PC directly to the router and it worked for 2 hours until i shut down my PC.
Could it be that my Powerline adapters are faulty because they are already pretty old and could they have caused this?
 

Bruce

Forum Regular
Moderator
Support Team
Oct 8, 2017
5,375
577
Yeppoon, QLD, Australia.
unlikely the PSU, much more likely to be the powerline adapters, those things in my experience are very hit and miss, and high maintenance.
and it sounds like you have proven that point when you connected straight to the modem and had no issues.

remove the powerline stuff and either put in a ethernet cable from your PC location to the modem location.
or can the PC be move to the modem, or the modem moved to the PC?
what about wireless?
 

Bruce

Forum Regular
Moderator
Support Team
Oct 8, 2017
5,375
577
Yeppoon, QLD, Australia.
running low on ideas now.
one last throw of the dice.... instead of disabling the network controller from Windows, try from BIOS.
that way Windows will have no chance of still 'seeing' it and maybe trying to interact with it.
then use the borrowed network adapter and see if things improve.
 

phillpower2

Administrator
Support Team
Sep 9, 2016
11,275
968
Couple of things of note but will mention the two most important first + ask a question.

The BIOS is way out of date.

The drivers were installed in an incorrect order after Windows was clean installed.

Once Windows has been clean installed you must then install first the MBs chipset drivers, then the storage/SATA drivers and third the graphics drivers, the drivers can either come from a disk provided by the motherboard manufacturer or downloaded from their site and saved to a flash drive etc, this is a must and Windows should not be allowed to check for updates before it has been done as more often than not Windows installs the wrong drivers or in the incorrect order and this can cause all sorts of problems.

Question, how do you come to have Business software on a personal computer.
 

Rustys

Administrator
Support Team
Jul 22, 2016
5,493
785
127.0.0.1
pchelpforum.net
Why do you have a work station operating system installed that is more for workstations networks and not personal computers?

Operating System
Windows 11 Pro for Workstations 64-bit

Which may fall under terms of service.
15. PCHF can not and will not offer advice for business use or financial gain. This includes streaming services. PCHF only offers assistance for personal use.

See that Drive Booster is installed and probably causing issues

Driver Booster Scheduler
Driver Booster SkipUAC (chris)
Driver Booster Update


See what happen when you remove BullGuard Antivirus and use the built in one from Windows.
 
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