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Random Reboot / Critical Error 41 - Kernel Power

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Emz357

PCHF Member
Feb 15, 2024
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My Corsair Pro A200 is out of warranty, its 2 years old. It keeps on having random restarts and on my event log its Critical Error 41 . It happens randomly either idle or playing games. I thought it was power supply problem so here are the things did so far:

  1. change power cable
  2. went to repair shop and changed power supply (even attached now to ups backup power to regulate and make sure my power from house is ok)
  3. did all the youtube videos regarding power settings etc etc etc.
  4. reset windows 11
  5. reset to windows 10
  6. Changed NVME Boot drive hardware
  7. Removed Secondary HDD
  8. Bumped my fan speed to highest to make sure temps are good.
None of this worked, it still gives me Critical error 41. It does this either if theres a load or just idling. No common pattern.

Running out of ideas. Anyone?

Problem is this machine is not designed to be upgradable, so I dont know how to proceed. This is the most disappointing machine i have /had so far. Corsair support sucks and technically told me its a disposable machine.

Thanks in advance!


=============================
MAIN PROBLEM = happens randomly

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2/13/2024 10:31:04 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-1B3KPFR
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

===========================
COMPUTER : CORSAIR ONE PRO A200

PROCESSOR
AMD Ryzen 9 5950X

GRAPHICS
NVIDIA GEFORCE
RTX 3080

MEMORY
64GB CORSAIR VENGEANCE LPX DDR4-3200

STORAGE
2TB PCIe Gen4 M.2 NVMe SSD

2TB HDD
MOTHERBOARD CHIPSET
AMD B550(mlTX)
 
The 41 error simply means the PC had an unexpected shutdown, meaning you did not choose the shutdown by going to start>shutdown.

What PSU did they put in? Make/model/output.
Install Speccy.

To publish a Speccy profile to the Web:

  1. In Speccy, click File, and then click Publish Snapshot.
  2. In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
  3. Speccy publishes the profile and displays a second Publish Snapshot dialog box. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 
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