Solved PSU failing ?

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DarthNihilus

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Mar 18, 2019
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Hello there. A few months ago bought PC that was built in 2015 but still worked fine. Now there is a problem that I have been facing since the beginning. First games I installed were AC: Brotherhood (2010) and AC4: Black Flag. The problem was after around ten minutes of gameplay in brotherhood, I got a crash with vertical lines across the monitor with buzzing sound. The lines were white and grey most the time, but sometimes also green, red... I shortly found out it is caused by GPU overheating, so I removed the GPU and cleaned it with some air. Then it was allright and i could play the game how long I want. (I was also facing problems with drawing distance and enviromental quality and I have not yet solved it).
Then I moved onto Assassins Creed: Unity, It is running pretty fine, 50 FPS most the time on high details, but there were some crashes too, so I just found a solution, that I raise fan speed up before playing every time (from 18-25%) and it was solved ! Some time after it I started playing Skyrim and there were absolutely no problems. And now here comes our problem: Few weeks ago, I bought EA Star Wars: Battlefront 2 (pls dont beat me up) where I expirienced same vertical lines, buzzing crashes, so I raised fan speed and it worked. But yesterday, I came to PC to finally play it, because I havent played it much (no time). Everything worked fine, but after 30 mins cca I got black screen with buzzing sound crash, and it happened 4 or 5 times after i tried it again after cca 20 mins of gameplay, eventually it turned into those same vertical (GREY- WHITE or COLOURED) lines and BUZZing annoying sound. I was searching a lot on the net and the best thing I found was, that my PSU is probably failing. I tried FurMark test and I was looking at the GPU temprature. First time, it crashed at 64C and second time (with fans turned up to 65%), it crashed somewhere at 60C. As I read on the internet, this is still below avarage. On some forum I saw a guy who had the almost exact problem and they told him that it is 99% PSU. Then I saw it a few more times so I wonder: How can I find out if its really caused by PSU ? It may sound stupid, but Im not really that good at those things and I dont want to buy a new PSU for nothing. I just want to be sure, so I hope you understand. Also if youre sure, could you suggest me a decent PSU for my PC ? I know I can find it on internet, but I am an idiot, so I could use some suggestions. (y)

If someone even tries to help, it would be greately appreceated.

For whatever reason, speccy refuses to work, so I will just manually write specs.

SPECS: OS: Windows 10 (64 bit)
GPU: AMD Radeon R9 270x 2 GB
CPU: Intel Core i5 4460 3.2 GHz (BOOSTER 3.4 GHz)
RAM: 8 GB
PSU: GreenPower AX550-60APN 550W

Hopefully thats all !
 

DarthNihilus

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Mar 18, 2019
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Bruce

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Support Team
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Oct 8, 2017
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Yeppoon, QLD, Australia.
If all things point to the PSU, get one that serves you well now and into the future.
So at least 800watts and Gold certified.

But you’ve had a nice time spread over various games and intensities and it still happens, I’d be looking at the card more than the power, but hey, I’ve been wrong before.
 

DarthNihilus

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Mar 18, 2019
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If all things point to the PSU, get one that serves you well now and into the future.
So at least 800watts and Gold certified.

But you’ve had a nice time spread over various games and intensities and it still happens, I’d be looking at the card more than the power, but hey, I’ve been wrong before.
OK, thanks for help, but thats gonna be a lot of money for 800w :(, well, i will see
 

DarthNihilus

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Mar 18, 2019
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its' one of those 'you get what you pay for' things sadly. (y)
So I bought a new PSU, it crashed at some 75C but with black screen. I tried to play Battlefront 2 and I got black screen after some time but sound was still playing. Then I tried it again and black screen with buzzing. Now it wont even start the match. Also I need to mention that the previous owner of this PC was overclocking GPU, but I doubt it has some effects, because I removed GPU countless times and even reseted BIOS and factory settings so I guess it is at its normal clock ?
 

Bruce

Forum Regular
Support Team
PCHF Member
Oct 8, 2017
677
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26
Yeppoon, QLD, Australia.
so we can with some certainty rule out the PSU as the cause.
sad, but that hurdle had to be cleared to crossed it off the list.

which brings it back (for me) to the graphics card.

so taking gaming out of the equation for a while, try running the PC without the R9 card in it.
spend the day using emails, Office apps, browsers, playing solitaire games etc and see if it behaves itself.
if it goes well, that would put more weight in the card being the cause.
 

DarthNihilus

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PCHF Member
Mar 18, 2019
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so we can with some certainty rule out the PSU as the cause.
sad, but that hurdle had to be cleared to crossed it off the list.

which brings it back (for me) to the graphics card.

so taking gaming out of the equation for a while, try running the PC without the R9 card in it.
spend the day using emails, Office apps, browsers, playing solitaire games etc and see if it behaves itself.
if it goes well, that would put more weight in the card being the cause.
I have some older gpu here, so I will switch them and try stress test on the other one. I was looking for some crash logs and I found two from the last night at battlefront 2 files. However I cannot put them here for whatever reason. I will try to analyze them and find out what caused that crash
 

DarthNihilus

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Mar 18, 2019
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I have some older gpu here, so I will switch them and try stress test on the other one. I was looking for some crash logs and I found two from the last night at battlefront 2 files. However I cannot put them here for whatever reason. I will try to analyze them and find out what caused that crash
Ah, here is the crash file file:///C:/Users/xxxx/Documents/STAR%20WARS%20Battlefront%20II/CrashDumps/CrashDump_2019.03.23_22.39.38.061.mdmp
 

Bruce

Forum Regular
Support Team
PCHF Member
Oct 8, 2017
677
147
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Yeppoon, QLD, Australia.
that's no good to us Darth, even if the link was there, we can't access your PC like that.
if you can't attach that file, you could try sharing it via Dropbox or OneDrive for example.
or maybe just paste the first dozen lines or so of the relevant info.
 

DarthNihilus

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Mar 18, 2019
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Hi DarthNihilus. It looks like you may have a faulty video card that is causing the computer to crash. Swap out the video card with another card and see if the crashes still occur.

Also make sure you are not overclocking any components either.
So I did stress test on a defferent GPU and it did not go over 60C and it did not crash.
 

DarthNihilus

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Mar 18, 2019
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So, with this new PSU, the screen just turns black when crashed, sometimes with buzzing sound, sometimes audio keeps playing, anyway I am forced to restart PC, the crash happened somewhere between 70-75C, which is pretty normal temprature. I dont know what sorcery is this :LOL:

but I have no other idea than new GPU, which is not really possible for me, I have little money now plus GPUs in our country are expensive af... :mad:
 
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