Problems

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Warpath8

PCHF Member
PCHF Member
Jul 7, 2019
3
1
30
New to the forum and also to PC builds so forgive me if my questions seem dumb. I build my first PC a few weeks ago and it’s been running great until a few days ago. I noticed I’ve started getting “Default Radeon Wattman settings have been restored due to an unexpected system failure” notifications. Yesterday I was playing Doom and it blurred the screen out and the CPU EZ Debug light on my mobo came on. I turned it off and let it sit for a while and turned it back on. Everything turned on, the CPU light was off but the screen was black and the VGA light on my mobo was now on. Turned it off again, turned it back on and everything worked. Played Doom for awhile and ran flawlessly but then awhile later did the same thing. I’ve done just about everything I’ve found to do on the internet but I’m new at this stuff so I could definitely be missing something. Not the absolute best setup but I’m planning to upgrade to better mobo and gpu in the future. My setup is:

MSI B450 Tomahawk motherboard
MSI Radeon RX570 8gb
Ryzen 5 2600x
EVGA 650
Windows 10

Thank you in advance for the help.
 

Malnutrition

Malnurished Mod
Moderator
Security Team
Jul 22, 2016
3,211
544
I'll tag a couple of people who deal with Gaming issues, in the meantime getting them some information about your system will help speed things up. :)

@Evan Omo === @Bruce === @phillpower2


I'd Clean up the AMD drivers to start.


=====================================================================

Speccy Scan.



  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.

======================================================================


MiniToolBox Scan


Please download MINITOOLBOX and run it.

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go ATTACH the result.
 

Warpath8

PCHF Member
PCHF Member
Jul 7, 2019
3
1
30
It says 'Error connecting to publishing server' when I try to publish from from Speccy
 

Malnutrition

Malnurished Mod
Moderator
Security Team
Jul 22, 2016
3,211
544
Ok, Attach the minitoolbox log, then try Speccy later. If it still fails....

Belarc Scan.

Please download and run Belarc Advisor.
You will receive the message Preparing to analyze this computer.
Would you like to check for new Advisor security definitions?
Click Yes
Belarc will automatically open and scan your computer.
When the scan is finished Belarc will post the log online.
ATTACH it in your topic.
 

Bruce

Forum Regular
Support Team
PCHF Member
Oct 8, 2017
786
163
27
Yeppoon, QLD, Australia.
is the fan on the graphics card going?

also concur on the drivers for the card as a good place to start.
had a AMD card years ago that popped up something similar 'settings have been restored' and my solution was changing the drivers.
sadly I can't remember if getting the latest did the trick or going back a version or two.
a little bell in my mind is ringing and I may even have removed AMD altogether and then did a MS Update and let it get the driver it though best from the MS library of drivers.

also, being a new build, and your first, double check your CPU, RAM, mobo and graphics card are all compatible with each other.
eg: does the mobo support the memory MHz?
is the card PCIe16 or PCIe4 (or whatever) and it's in the right slot?
does the card require extra power cables, and is your PSU good enough?

may seem like a noob area to check, but sometimes it's the dumb stuff that gets us!
 

Evan Omo

Computer Support Technician
Moderator
Support Team
Hi Warpath8, Welcome to PCHF! :)

Have you set your power plan to high performance? Have you updated your BIOS to the latest version? Are you overclocking any components? What build of Windows 10 are you using?

Have you tried using just one stick of RAM and see if the crashes still happen? Do they only happen when playing certain games or will it crash regardless of what game you are playing?
 

phillpower2

Autonomous Admin
Administrator
Support Team
Sep 9, 2016
3,030
467
55
Any update for us? This thread will be closed if not replied to within 48hrs.
 
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