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Problem with the administrator account.

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starkey44

PCHF Member
Apr 20, 2021
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Good evening everyone,
I have an account problem.
I turned on the computer and found 2 accounts: the first was my standard account which was previously administrator, and the second is a separate administrator account, which I cannot access.
I have never done a separate administrator account and would like to know what happened, thanks everyone in advance for the help.
P.S. I would also like to know what I can do to get back to having privileges on only one account.
 
first up, we have to tread carefully regarding Forum Rule #13, so no password recovery/bypassing will be addressed. :)

there are a few things that may explain this. maybe a recent update, or maybe someone logged into that account and now you see it listed as a recently used profile down the left corner of the login splash screen.

who converted your previously Admin level account down to a standard user account?
if not you, that needs chasing up.
as to the Admin account, that's always been there (with a password), you are just seeing it now for some reason.
the Administrator account gets created during the Windows install.
 
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