Problem with the administrator account.

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PCHF Member
PCHF Member
Apr 20, 2021
Good evening everyone,
I have an account problem.
I turned on the computer and found 2 accounts: the first was my standard account which was previously administrator, and the second is a separate administrator account, which I cannot access.
I have never done a separate administrator account and would like to know what happened, thanks everyone in advance for the help.
P.S. I would also like to know what I can do to get back to having privileges on only one account.


Forum Regular
Support Team
Oct 8, 2017
Yeppoon, QLD, Australia.
first up, we have to tread carefully regarding Forum Rule #13, so no password recovery/bypassing will be addressed. :)

there are a few things that may explain this. maybe a recent update, or maybe someone logged into that account and now you see it listed as a recently used profile down the left corner of the login splash screen.

who converted your previously Admin level account down to a standard user account?
if not you, that needs chasing up.
as to the Admin account, that's always been there (with a password), you are just seeing it now for some reason.
the Administrator account gets created during the Windows install.
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