PROBLEM WITH COMPUTER AUDIO AND VIDEO

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Studentas

PCHF Member
PCHF Member
Mar 25, 2021
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0
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Hello, very often video and audio are out of sync for me... Firstly I hear a sound and only then about a few second I see video part of sound. I tried to update the drivers, but nothing happened. Maybe you know how to fix it? I think here about the crunches that happen when watching a video (e.g. https://voca.ro/1gAZdttjYVAW) because until there are none, everything is fine...

P.S. recently I updated BIOS and other drivers for my pc and after that I noticed this problem... I have not backup, so I do not know what I need to do...

My laptop is Lenovo 5 15IIL05 15.6" FHD/Intel Core i5-1035G1/RAM:8GB/SSD:512GB/Intel UHD Graphics/Windows 10 Home
 

Bruce

Forum Regular
Moderator
Support Team
Oct 8, 2017
2,123
314
Yeppoon, QLD, Australia.
where are the videos coming from; online via a web browser, off an external drive or USB stick, or from the local drive?

if a browser, which one, and have you tried others?
if off your own storage, what programs have you tried; iTunes, VLC, Windows Media Player, Pot Player, Media Monkey?

what process did you use to update the drivers; from the laptop's website or via a 3rd party driver update program?

does it do it when the PC is booted into Safe Mode?
try creating another login user and see if it happens for that user profile as well.
 

phillpower2

PCHF Administrator
Administrator
Support Team
Sep 9, 2016
9,501
830
57
Studentas,

You have revisited the forum but not updated your thread, if you no longer require assistance please afford us the courtesy of letting us know so that we can close the thread, thanks.
 

phillpower2

PCHF Administrator
Administrator
Support Team
Sep 9, 2016
9,501
830
57
Same thread also abandoned without any reply from the OP on other forums.

Thread closed due to lack of any feedback from the OP.
 
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