Hi
I went to use my scanner the other day and all of a sudden its not responding, get an error message saying its not connected, so I tried to reinstall the drivers but it said the drivers cannot be installed on this PC. I have tested the printer and it works fine with my laptop. I have tried uninstalling and then reinstalling the drivers but I keep getting the same error message.
Also, and this could be part of the same problem, I cannot access the internet using Firefox or Internet Explorer, Chrome works fine and my emails are ok with Thunderbird.
I am using Windows 7 64bit on this machine.
Any ideas or solutions would be great thanks
Derek.
I went to use my scanner the other day and all of a sudden its not responding, get an error message saying its not connected, so I tried to reinstall the drivers but it said the drivers cannot be installed on this PC. I have tested the printer and it works fine with my laptop. I have tried uninstalling and then reinstalling the drivers but I keep getting the same error message.
Also, and this could be part of the same problem, I cannot access the internet using Firefox or Internet Explorer, Chrome works fine and my emails are ok with Thunderbird.
I am using Windows 7 64bit on this machine.
Any ideas or solutions would be great thanks
Derek.