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- Thread starter Grahamw
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use the dop downbox under save as and save as txt file
and attach
use the dop downbox under save as and save as txt file
and attach
@Grahamw I'm looking over the log now and do not really see anything...
Another way we can tackle this....
Download KillEmAll to your desktop and unzip it there.
Reboot the machine and allow the pop-up to initialize.
Right click KillEmAll run as admin.
Click enter button.
Then click L
Then hit enter key on your keyboard.
A log file will appear.
Copy and paste that into your reply here.
This program will kill the app, and list it's process.
Another way we can tackle this....
Download KillEmAll to your desktop and unzip it there.
Reboot the machine and allow the pop-up to initialize.
Right click KillEmAll run as admin.
Click enter button.
Then click L
Then hit enter key on your keyboard.
A log file will appear.
Copy and paste that into your reply here.
This program will kill the app, and list it's process.
ok I will try that, obviously the info I sent wasn't any good, I had a reply via Trustpilot but it just suggested looking for the program and deleting it I told them that no such app with this name arrears anywhere, I am waiting for a reply to that.
Drag and drop the .arn file onto your copy of autoruns. Or right click on the .arn and open with Autoruns.
The KillEmAll log should do the trick as far as identifying the process, this is a sneaky little intrusion...
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hold everything, just had an email from the offending company saying they will remove it, good news, assuming I get a good outcome, I will continue to use this Forum thank you, I will update you later
Can you let us know what’s the name of the file they remove please it may help others in the future
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