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Poor VR performance

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#21
here's the mtb
as for the drivers, as much as I looked on the razer website I couldn't find driver downloads for it. I assume one of the razer apps handles it.
 

Attachments

  • MTB.txt
    22.6 KB · Views: 1
#24
Killmefast420 said:
I don't think I stopped the last one
Click to expand...

So have you been stopping them in the past, the errors are persistent.

The Razer software is a roll-up and you need to get rid of the old before you install the new, don`t do this until we have gotten to the bottom of the Windows Defender problem, the Razer software that you require is How to re-install the New Razer Synapse, Synapse 3 & 2.0 on Windows but as said hold off on this for now, we want to start with a clean slate.
 
#26
What can``r speak can`t lie;


Windows Defender:
================
Date: 2024-02-10 18:50:54
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2024-02-09 17:33:52
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2024-02-07 20:30:13
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2024-02-06 18:17:06
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan

Date: 2024-02-05 23:17:37
Description:
Microsoft Defender Antivirus scan has been stopped before completion.
Scan Type: Antimalware
Scan Parameters: Quick Scan
Event[0]

Date: 2023-12-29 00:41:12
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.321.69.0
Update Source: Microsoft Update Server
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.17300.4
Error code: 0x80070102
Error description: The wait operation timed out.

Date: 2023-12-29 00:41:12
Description:
Microsoft Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version:
Previous security intelligence Version: 1.321.69.0
Update Source: Microsoft Update Server
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version:
Previous Engine Version: 1.1.17300.4
Error code: 0x80070102
Error description: The wait operation timed out.
Click to expand...

Windows Defender errors date back to December 2023 and up until the date of this log so Defender has been running and somehow it has been being stopped.

by Farbar Version: 13-05-2022
Ran by Jm252 (administrator) on 10-02-2024 at 21:49:24
Running from "C:\Users\Jm252\Downloads"
Microsoft Windows 11 Pro (X64)
Model: MS-7D96 Manufacturer: Micro-Star International Co., Ltd.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/08/2024 04:28:42 PM) (Source: OVRServiceLauncher) (EventID: 0) (User: )
Description: Event-ID 0

Error: (02/08/2024 04:17:40 PM) (Source: OVRServiceLauncher) (EventID: 0) (User: )
Description: Event-ID 0

Error: (02/07/2024 10:19:23 PM) (Source: Application Error) (EventID: 1000) (User: EEBYDEEBYCOMPUT)
Description: Faulting application name: vrmonitor.exe, version: 2.3.5.0, time stamp: 0x65baf12d
Faulting module name: ucrtbase.dll, version: 10.0.22621.2506, time stamp: 0x097c794c
Exception code: 0xc0000409
Fault offset: 0x000000000007f61e
Faulting process id: 0x0x9f04
Faulting application start time: 0x0x1da5a3431e9b530
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\SteamVR\bin\win64\vrmonitor.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 9305dac8-e1ad-4269-8eed-93e7d4bd9fd6
Faulting package full name:
Faulting package-relative application ID:

Error: (02/07/2024 10:19:16 PM) (Source: Application Error) (EventID: 1000) (User: EEBYDEEBYCOMPUT)
Description: Faulting application name: vrserver.exe, version: 2.3.5.0, time stamp: 0x65baf10b
Faulting module name: ucrtbase.dll, version: 10.0.22621.2506, time stamp: 0x097c794c
Exception code: 0xc0000409
Fault offset: 0x000000000007f61e
Faulting process id: 0x0x9f1c
Faulting application start time: 0x0x1da5a34327ae9ab
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\SteamVR\bin\win64\vrserver.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 88b838ac-3b96-4d62-8d12-3bb8aa97b068
Faulting package full name:
Faulting package-relative application ID:

Error: (02/05/2024 04:37:44 PM) (Source: Application Hang) (EventID: 1002) (User: NT AUTHORITY)
Description: The program dllhost.exe version 10.0.22621.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

Error: (02/04/2024 02:03:04 PM) (Source: Application Error) (EventID: 1000) (User: EEBYDEEBYCOMPUT)
Description: Faulting application name: vrdashboard.exe, version: 2.2.3.0, time stamp: 0x6584b74d
Faulting module name: ucrtbase.dll, version: 10.0.22621.2506, time stamp: 0x097c794c
Exception code: 0xc0000409
Fault offset: 0x000000000007f61e
Faulting process id: 0x0x8c40
Faulting application start time: 0x0x1da579420c93b62
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\SteamVR\bin\win64\vrdashboard.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 120e69ea-4e8b-472a-921e-541d3ff1d5b0
Faulting package full name:
Faulting package-relative application ID:

Error: (02/04/2024 11:39:36 AM) (Source: Application Error) (EventID: 1000) (User: NT AUTHORITY)
Description: Faulting application name: GameManagerService3.exe, version: 3.5.0.370, time stamp: 0x622f7973
Faulting module name: KERNELBASE.dll, version: 10.0.22621.2861, time stamp: 0x9e57f18c
Exception code: 0xe0434352
Fault offset: 0x00149392
Faulting process id: 0x0x15dc
Faulting application start time: 0x0x1da577f3dbd190f
Faulting application path: C:\Program Files (x86)\Razer\Razer Services\GMS3\GameManagerService3.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: d2e605f7-dcd5-4483-89e2-e4c2988c317d
Faulting package full name:
Faulting package-relative application ID:

Error: (02/04/2024 11:31:36 AM) (Source: OVRServiceLauncher) (EventID: 0) (User: )
Description: Event-ID 0

Error: (02/04/2024 11:31:06 AM) (Source: Application Error) (EventID: 1000) (User: NT AUTHORITY)
Description: Faulting application name: GameManagerService3.exe, version: 3.5.0.370, time stamp: 0x622f7973
Faulting module name: KERNELBASE.dll, version: 10.0.22621.2861, time stamp: 0x9e57f18c
Exception code: 0xe0434352
Fault offset: 0x00149392
Faulting process id: 0x0x4364
Faulting application start time: 0x0x1da5607c714937b
Faulting application path: C:\Program Files (x86)\Razer\Razer Services\GMS3\GameManagerService3.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 79fe6913-83fb-4064-bdd8-78e12e95ef16
Faulting package full name:
Faulting package-relative application ID:

Error: (02/03/2024 08:32:18 PM) (Source: OVRServiceLauncher) (EventID: 0) (User: )
Description: Event-ID 0
Click to expand...

The above shows that the Razer and Steam software both have issues and the first thing that you do when you have problems with programs is uninstall and then reinstall them, this unless you have the luxury of any program having a Repair tool which most don't.

Your computer to do with as you see fit and for our part we have made recommendations and it is now up to you.
 
#28
(y)

When you are ready can you post a new Speccy url and MTB log for us. if we can still see Norton we will have to eradicate it another way,

Just a thought, can you check your browser plug-ins/extensions to see if Norton is also hiding in there.
 
#29
Unfortunately that didn't help, I took a couple mtbs, one while it's running and one while it isn't, in case you might be able to deduce something from them. Also I checked my extensions on both browsers, no sight of it.

You can probably guess which is which
 

Attachments

  • MTB while running.txt
    22.6 KB · Views: 0
  • MTB.txt
    22.6 KB · Views: 0
#32
Power Profile
Active power scheme: Ultimate Performance
Click to expand...

Norton still hanging around I can understand but can I ask why after it being explained twice over the past two weeks why you have gone from the bad to the worst by changing to the Ultimate Performance power plan, you really aren't helping yourself.
 
#34
Any change in the behaviour at all.

Post an Autoruns log for us, see here

1: Extract the Autoruns Zip file contents to a folder.

2: Double-click the "Autoruns.exe".

3: Click on the "Hide Signed Microsoft and Windows Entries” option.

4: Go to File then to Export As or Save in some versions.

5: Save AutoRuns.txt file to known location like your Desktop > when you click on File > Save you will then get the option to Save as type, click the drop down tab, change it to Text and then click the Save button.

6: Attach to your next reply.

Tutorial here
 
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