In Progress Pc suddenly really slow

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JustMax

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Mar 16, 2019
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Hi my name is Max, over the last few days my pc has been running extremely slow and I've tried everything I can think of to fix it and nothing is working. I have checked for viruses, deleted unneeded files and even gone as far as wiping everything on my hard drive. I have an Ryzen 7 2700x a RX 580 8gb a GA-AB350-Gaming 3 and 16gb of Corsair Vengence RGB pro ram. I'd really appreciate if someone could help me figure out why my pc is running extremely slow.
 

phillpower2

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Sep 9, 2016
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In addition to the info that vger has requested, can you also post the brand and model name or number of the PSU and whether or not you have re installed the chipset drivers for the motherboard after the clean install of Windows.
 

JustMax

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Mar 16, 2019
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http://speccy.piriform.com/results/l6c4AzqF2JXtH4ddhv8Iut3 here is this its telling me my cpu is at 140+ which I don't believe, I literally did this test after my pc was off for 8 hours and even than i've never seen it that high before. Also Phillpower2 I am not sure what my PSU model name or number is I got this pc and a gift in 2017 and I just upgraded the cpu gpu and ram, also I should have the most recent chipset I can see if there is a new one.
 

phillpower2

PCHF Moderator
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Sep 9, 2016
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If using a computer and not a mobile phone, please avoid adding multiple posts while waiting for us to reply to your last, edit your last post to include anything that you wish to add, this will ensure nothing gets overlooked which can sometimes happen if a thread has more than one page (it also avoids filling up folks inbox).

The CPU temp reading is an obvious anomaly and one that is sometimes caused by a MBs own monitoring software or sensor.

Power Profile
Active power scheme: High performance

While i look at the rest of your Speccy report, change the Windows Power Plan to Balanced as the High performance setting is a form of overclocking that causes both instability and overheating.

I am not sure what my PSU model name or number is I got this pc and a gift in 2017 and I just upgraded the cpu gpu and ram,
If you managed to upgrade the CPU, GPU and RAM you should have no problem taking off the side of the case to get the PSU information for us, we cannot safely help you if we do not have this information.

Edit to add: We will wait on the PSU information before going any further and for now will only add the following, if you are overclocking stop and by restoring the MBs default factory settings in the BIOS, your RAM, it appears that the wrong RAM is fitted, AMD recommend 2933MHz for the Ryzen 7 2700X, you can check this here
 
Last edited:

JustMax

PCHF Member
PCHF Member
Mar 16, 2019
11
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My power supply's model is hpg-600st-f12s, my motherboard should be factory settings, and I'm not really sure what is wrong with my ram(I forgot to mention I have 8 more gigs that came with the pc I don't know what it is specifically I can get or remove the ram if needed
 

phillpower2

PCHF Moderator
Moderator
Support Team
Sep 9, 2016
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You need to get yourself a decent PSU asap as there is only one thing that is worse than using a known poor quality brand of PSU and that is using one that is unheard of, for brands of PSU to trust and brands to avoid please refer to the PSU guidance links in my signature below.

You need a good quality brand 500W PSU with a minimum of 33 amps on the +12V rail and preferably a Gold efficiency rated model.

We can check your temps and voltages for you if you like but I strongly suggest that you do not overload the computer by gaming while the present PSU is still fitted.
 

JustMax

PCHF Member
PCHF Member
Mar 16, 2019
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Ok I went and got a new psu its an EVGA with 600W 12v and 49 amps
I have also installed it
Cpu still says its at 150C on speccy which I still don't believe
 

phillpower2

PCHF Moderator
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Support Team
Sep 9, 2016
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As long as the PSU that you have purchased is not the entry level White efficiency rated model it should be ok with the RX 580 GPU.

It was explained in my reply #6 that the CPU temp reading was an obvious anomaly and one that is sometimes caused by a MBs own monitoring software or sensor, swapping in a new PSU will have no bearing on this.

Have you changed the Windows Power Plan to Balanced and made sure that you have the latest chipset drivers installed, the drivers must be downloaded direct from the Gigabyte website or installed from any installation disk that may have been supplied with the board.

Any improvement with the new PSU powering the system.
 

JustMax

PCHF Member
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Mar 16, 2019
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I believe the PSU is silver rated and I will test it out today to see if it made an improvement. Also I am on Balanced with the latest chipset drivers. I am probably going to buy a new motherboard even if the PSU does help just to have a more updated motherboard and so I can have a working sensor.
I will let you know in the next few days if the PSU has helped.
Appreciate all the help so far :)
 

phillpower2

PCHF Moderator
Moderator
Support Team
Sep 9, 2016
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It will not be Silver as that efficiency rating is on the decline and as far as I am aware EVGA only ever made the one Silver rated PSU and it was 1200W.

No need to purchase a new MB unless you want one, the sensor reading as explained can sometimes happen if a MBs own software does not like any third party software.

As mentioned in my reply #8 we can check your temps and voltages using other means, let us know and we can provide you with the info.
 

phillpower2

PCHF Moderator
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Support Team
Sep 9, 2016
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I am running Astroneer at 30-60 frames
Which is an online game that requires a fast and stable internet connection, check your Speccy report at the bottom and you will see a whole load of internet connections that are attempting to be made.

Do you want your temps and voltages checking.
 

JustMax

PCHF Member
PCHF Member
Mar 16, 2019
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Yeah my frames on games are really still really bad I guess we can check my temps and volts or whatever else to try and fix this problem
 

phillpower2

PCHF Moderator
Moderator
Support Team
Sep 9, 2016
2,269
409
55
Download Speedfan and install it. Once it's installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.
If you are running on a vista machine, please go to where you installed the program and run the program as administrator.


(this is a screenshot from a vista machine)
So that we have a comparison to Speedfan, download, run and grab a screenshot of HWMonitor (free).

To capture and post a screenshot;

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... after typing in any response you have... click on Upload a File to add the screenshot.

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.