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Pc shuts down seemingly for no reason

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an6dk

an6dk

PCHF Member
Feb 11, 2023
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#1
I have been having a problem recently where when I am playing some games or doing something resource intensive on my pc, it just shuts off. No power off screen it just turns off like I held down the power button. I have been able to recreate the issue by running prime 95 and FurMark at the same time. It usually crashes during games like fortnite, apex, cod, ect. The specs for my PC are as follows:

CPU: RYZEN 5 3600
GPU: AMD rx6600xt
Memory: 4x8gb ddr4 at 3200 mhz
Storage: 500 gb ssd and 1 tb had
PSU: 750w EVGA psu
 
#2
an6dk said:
PSU: 750w EVGA psu
Click to expand...

750W sounds great but not all PSUs are made equal + they must only be used for their intended purpose.

What is the exact model name or number of the PSU and how old is it.

Is all your RAM the exact same brand and spec etc.

What cooling fan do you have for the CPU.

How many internal case fans do you have.

Do you have plenty of free storage space on the SSD and HDD.

an6dk said:
I have been able to recreate the issue by running prime 95 and FurMark at the same time. It usually crashes during games like fortnite, apex, cod, ect.
Click to expand...

Software such as Windows can crash and when it does crash you get a BSOD and when enabled a crash dmp is generated, programs or games when they crash can on occasion close to the desktop but the computer will still be 100% functional.

Hardware failure such as a weak power supply and/or overheating are not software related and when a computer for example suddenly turns off, freezes or the screen goes black etc the behaviour should be described as the "computer shut down unexpectedly" or froze etc and not as having crashed as the latter implies a software issue as opposed to an obvious hardware issue when described properly.

Having the correct info means that helpers will not be looking for a software issue when the problem is clearly hardware related.
 
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