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Pending OP Response PC restarts out of the blue

Discussion in 'Windows 10/8/8.1 BSOD' started by vger, Dec 24, 2017.

  1. vger

    vger PCHF Manager PCHF Manager PCHF Donator

    Joined:
    Jul 21, 2016
    Messages:
    3,099
    Yeah just getting over a 4 day stint of some messed up flu bug..
    Don't use edge as my main browsers,but my wife does. I use Chrome and Opera. No problems with MBAM and or voodoo or hitman. Nvidia has not been a problem,but Nvidia experience is suppose to be un-installed. Been wary about using Avast again but i have not had any issues with Avast. To clear this up a bit also,this restart issue has been going on for some time but it was so infrequent it didn't bother me much. Then the restarts picked up and i turned on MS updates again and got the new updates for this version of win 10,so i am not sure if this has anything to do about the current restart issue. On these other things,it will be a process since i have more than one person using this pc. One of the reasons i have not done the tweaking tool yet since it is time intensive with it's scan.
     
  2. phillpower2

    phillpower2 PCHF Moderator Moderator Support Team

    Joined:
    Sep 9, 2016
    Messages:
    1,081
    Your MTB log suggests otherwise, did you happen to check the Event Viewer at the time of the last hard shut down.

    Ideally you need the computer to yourself for the day as you have no chance of isolating the cause/s of the problems if folk are using the computer while you are trying to troubleshoot.
     
  3. vger

    vger PCHF Manager PCHF Manager PCHF Donator

    Joined:
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    3,099
    Well no i have not checked event viewer, didn't cross my mind been busy or sick.. Like i said it has been doing this restart before and i didn't have hitman pro installed then after this license runs out will never again. Mbam has been on here the longest. Ok i will remove MBAM now. While i have have the time.
     
  4. phillpower2

    phillpower2 PCHF Moderator Moderator Support Team

    Joined:
    Sep 9, 2016
    Messages:
    1,081
    ========================= Event log errors: ===============================

    Application errors:
    ==================
    Error: (01/09/2018 01:52:00 PM) (Source: Perflib) (User: )
    Description: BITSC:\Windows\System32\bitsperf.dll8

    Error: (01/09/2018 01:51:13 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-S01DA7B)
    Description: Package Microsoft.Windows.Photos_2017.39101.16720.0_x64__8wekyb3d8bbwe+App was terminated because it took too long to suspend.

    Error: (01/09/2018 01:42:44 PM) (Source: Application Error) (User: )
    Description: Faulting application name: mbamservice.exe, version: 3.1.0.595, time stamp: 0x59f745cb
    Faulting module name: SPControllerImpl.dll, version: 3.0.0.165, time stamp: 0x5a009500
    Exception code: 0xc0000005
    Fault offset: 0x000000000001d3f9
    Faulting process id: 0xc90
    Faulting application start time: 0xmbamservice.exe0
    Faulting application path: mbamservice.exe1
    Faulting module path: mbamservice.exe2
    Report Id: mbamservice.exe3
    Faulting package full name: mbamservice.exe4
    Faulting package-relative application ID: mbamservice.exe5

    Error: (01/08/2018 08:52:48 PM) (Source: Application Error) (User: )
    Description: Faulting application name: NVDisplay.Container.exe, version: 1.2.0.0, time stamp: 0x59f35da7
    Faulting module name: nvxdsyncplugin.dll_unloaded, version: 8.17.13.8813, time stamp: 0x59f35207
    Exception code: 0xc0000005
    Fault offset: 0x000000000006513d
    Faulting process id: 0x3884
    Faulting application start time: 0xNVDisplay.Container.exe0
    Faulting application path: NVDisplay.Container.exe1
    Faulting module path: NVDisplay.Container.exe2
    Report Id: NVDisplay.Container.exe3
    Faulting package full name: NVDisplay.Container.exe4
    Faulting package-relative application ID: NVDisplay.Container.exe5

    Error: (01/08/2018 08:52:27 PM) (Source: Application Error) (User: )
    Description: Faulting application name: Explorer.EXE, version: 10.0.16299.125, time stamp: 0xfeba44fb
    Faulting module name: KERNELBASE.dll, version: 10.0.16299.15, time stamp: 0x4736733c
    Exception code: 0x0eedfade
    Fault offset: 0x0000000000013fb8
    Faulting process id: 0x2920
    Faulting application start time: 0xExplorer.EXE0
    Faulting application path: Explorer.EXE1
    Faulting module path: Explorer.EXE2
    Report Id: Explorer.EXE3
    Faulting package full name: Explorer.EXE4
    Faulting package-relative application ID: Explorer.EXE5

    Error: (01/08/2018 07:08:50 PM) (Source: Application Error) (User: )
    Description: Faulting application name: MicrosoftEdgeCP.exe, version: 11.0.16299.15, time stamp: 0x59cda7cd
    Faulting module name: EdgeContent.dll, version: 11.0.16299.125, time stamp: 0xe5feec40
    Exception code: 0xc0000409
    Fault offset: 0x0000000000082243
    Faulting process id: 0x2dcc
    Faulting application start time: 0xMicrosoftEdgeCP.exe0
    Faulting application path: MicrosoftEdgeCP.exe1
    Faulting module path: MicrosoftEdgeCP.exe2
    Report Id: MicrosoftEdgeCP.exe3
    Faulting package full name: MicrosoftEdgeCP.exe4
    Faulting package-relative application ID: MicrosoftEdgeCP.exe5

    Error: (01/08/2018 10:14:31 AM) (Source: Application Error) (User: )
    Description: Faulting application name: MicrosoftEdgeCP.exe, version: 11.0.16299.15, time stamp: 0x59cda7cd
    Faulting module name: ntdll.dll, version: 10.0.16299.64, time stamp: 0x493793ea
    Exception code: 0xcfffffff
    Fault offset: 0x00000000000a0f54
    Faulting process id: 0x25c4
    Faulting application start time: 0xMicrosoftEdgeCP.exe0
    Faulting application path: MicrosoftEdgeCP.exe1
    Faulting module path: MicrosoftEdgeCP.exe2
    Report Id: MicrosoftEdgeCP.exe3
    Faulting package full name: MicrosoftEdgeCP.exe4
    Faulting package-relative application ID: MicrosoftEdgeCP.exe5

    Error: (01/06/2018 03:27:27 PM) (Source: Application Error) (User: )
    Description: Faulting application name: MicrosoftEdge.exe, version: 11.0.16299.125, time stamp: 0x5a29bafe
    Faulting module name: Windows.UI.Xaml.dll, version: 10.0.16299.98, time stamp: 0x950216af
    Exception code: 0xc000041d
    Fault offset: 0x000000000007b380
    Faulting process id: 0x23a0
    Faulting application start time: 0xMicrosoftEdge.exe0
    Faulting application path: MicrosoftEdge.exe1
    Faulting module path: MicrosoftEdge.exe2
    Report Id: MicrosoftEdge.exe3
    Faulting package full name: MicrosoftEdge.exe4
    Faulting package-relative application ID: MicrosoftEdge.exe5

    Error: (01/06/2018 03:27:23 PM) (Source: Application Error) (User: )
    Description: Faulting application name: MicrosoftEdge.exe, version: 11.0.16299.125, time stamp: 0x5a29bafe
    Faulting module name: Windows.UI.Xaml.dll, version: 10.0.16299.98, time stamp: 0x950216af
    Exception code: 0xc0000005
    Fault offset: 0x000000000007b380
    Faulting process id: 0x23a0
    Faulting application start time: 0xMicrosoftEdge.exe0
    Faulting application path: MicrosoftEdge.exe1
    Faulting module path: MicrosoftEdge.exe2
    Report Id: MicrosoftEdge.exe3
    Faulting package full name: MicrosoftEdge.exe4
    Faulting package-relative application ID: MicrosoftEdge.exe5

    Error: (01/06/2018 03:20:36 PM) (Source: Application Error) (User: )
    Description: Faulting application name: explorer.exe, version: 10.0.16299.125, time stamp: 0xfeba44fb
    Faulting module name: KERNELBASE.dll, version: 10.0.16299.15, time stamp: 0x4736733c
    Exception code: 0x0eedfade
    Fault offset: 0x0000000000013fb8
    Faulting process id: 0x3c08
    Faulting application start time: 0xexplorer.exe0
    Faulting application path: explorer.exe1
    Faulting module path: explorer.exe2
    Report Id: explorer.exe3
    Faulting package full name: explorer.exe4
    Faulting package-relative application ID: explorer.exe5

    System errors:
    =============
    Error: (01/09/2018 01:44:59 PM) (Source: Service Control Manager) (User: )
    Description: The Malwarebytes Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.

    Error: (01/09/2018 01:42:57 PM) (Source: DCOM) (User: DESKTOP-S01DA7B)
    Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}DESKTOP-S01DA7BmineS-1-5-21-316328044-2118805834-102097762-1001LocalHost (Using LRPC)UnavailableUnavailable

    Error: (01/09/2018 01:41:05 PM) (Source: Service Control Manager) (User: )
    Description: The VoodooShieldService service failed to start due to the following error:
    %%1053 = The service did not respond to the start or control request in a timely fashion.


    Error: (01/09/2018 01:41:05 PM) (Source: Service Control Manager) (User: )
    Description: A timeout was reached (30000 milliseconds) while waiting for the VoodooShieldService service to connect.

    Error: (01/09/2018 01:41:02 PM) (Source: DCOM) (User: NT AUTHORITY)
    Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

    Error: (01/09/2018 01:41:02 PM) (Source: DCOM) (User: NT AUTHORITY)
    Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

    Error: (01/09/2018 01:41:02 PM) (Source: DCOM) (User: NT AUTHORITY)
    Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

    Error: (01/09/2018 01:41:02 PM) (Source: DCOM) (User: NT AUTHORITY)
    Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

    Error: (01/09/2018 01:40:22 PM) (Source: EventLog) (User: )
    Description: The previous system shutdown at 1:36:05 PM on ‎1/‎9/‎2018 was unexpected.

    Error: (01/09/2018 01:37:17 PM) (Source: DCOM) (User: NT AUTHORITY)
    Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable


    Microsoft Office Sessions:
    =========================
    Error: (01/09/2018 01:52:00 PM) (Source: Perflib)(User: )
    Description: BITSC:\Windows\System32\bitsperf.dll8

    Error: (01/09/2018 01:51:13 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-S01DA7B)
    Description: Microsoft.Windows.Photos_2017.39101.16720.0_x64__8wekyb3d8bbwe+App

    Error: (01/09/2018 01:42:44 PM) (Source: Application Error)(User: )
    Description: mbamservice.exe3.1.0.59559f745cbSPControllerImpl.dll3.0.0.1655a009500c0000005000000000001d3f9c9001d3897956fe81d6C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exeC:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\SPControllerImpl.dll18fa3d57-0b5a-4af6-9f28-d9a9461fbf2a

    Error: (01/08/2018 08:52:48 PM) (Source: Application Error)(User: )
    Description: NVDisplay.Container.exe1.2.0.059f35da7nvxdsyncplugin.dll_unloaded8.17.13.881359f35207c0000005000000000006513d388401d3882745562ec8C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exenvxdsyncplugin.dll673167a5-fd4a-4213-90dc-858d67412782

    Error: (01/08/2018 08:52:27 PM) (Source: Application Error)(User: )
    Description: Explorer.EXE10.0.16299.125feba44fbKERNELBASE.dll10.0.16299.154736733c0eedfade0000000000013fb8292001d388934c3ab9c7C:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\KERNELBASE.dll5f913ee9-ee6a-4b5d-93db-be4b27753bb6

    Error: (01/08/2018 07:08:50 PM) (Source: Application Error)(User: )
    Description: MicrosoftEdgeCP.exe11.0.16299.1559cda7cdEdgeContent.dll11.0.16299.125e5feec40c000040900000000000822432dcc01d388d71799abb9C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exeC:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\EdgeContent.dlldf3ef4ee-be20-4c4a-baf4-ebad60f40ee4Microsoft.MicrosoftEdge_41.16299.15.0_neutral__8wekyb3d8bbweContentProcess

    Error: (01/08/2018 10:14:31 AM) (Source: Application Error)(User: )
    Description: MicrosoftEdgeCP.exe11.0.16299.1559cda7cdntdll.dll10.0.16299.64493793eacfffffff00000000000a0f5425c401d38893595c59dbC:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exeC:\WINDOWS\SYSTEM32\ntdll.dllf48d3ff6-bbe9-4589-a03f-be7f270e4c0fMicrosoft.MicrosoftEdge_41.16299.15.0_neutral__8wekyb3d8bbweContentProcess

    Error: (01/06/2018 03:27:27 PM) (Source: Application Error)(User: )
    Description: MicrosoftEdge.exe11.0.16299.1255a29bafeWindows.UI.Xaml.dll10.0.16299.98950216afc000041d000000000007b38023a001d3872cc02ed2c7C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exeC:\Windows\System32\Windows.UI.Xaml.dlle41386c8-65be-4fc4-98a3-c82ffdfd79dcMicrosoft.MicrosoftEdge_41.16299.15.0_neutral__8wekyb3d8bbweMicrosoftEdge

    Error: (01/06/2018 03:27:23 PM) (Source: Application Error)(User: )
    Description: MicrosoftEdge.exe11.0.16299.1255a29bafeWindows.UI.Xaml.dll10.0.16299.98950216afc0000005000000000007b38023a001d3872cc02ed2c7C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exeC:\Windows\System32\Windows.UI.Xaml.dll60416212-b5bf-4a65-8d22-0fe1955f7e28Microsoft.MicrosoftEdge_41.16299.15.0_neutral__8wekyb3d8bbweMicrosoftEdge

    Error: (01/06/2018 03:20:36 PM) (Source: Application Error)(User: )
    Description: explorer.exe10.0.16299.125feba44fbKERNELBASE.dll10.0.16299.154736733c0eedfade0000000000013fb83c0801d3872b08cfb0abC:\WINDOWS\explorer.exeC:\WINDOWS\System32\KERNELBASE.dll5b0498ca-72cc-4597-9fc8-a489afd4b3fc


    CodeIntegrity Errors:
    ===================================
    Date: 2018-01-09 10:54:47.792
    Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe) attempted to load \Device\HarddiskVolume2\Program Files (x86)\KeyScrambler\x64\KeyScramblerIE.dll that did not meet the Store signing level requirements.

    Date: 2018-01-09 09:12:27.987
    Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe) attempted to load \Device\HarddiskVolume2\Program Files (x86)\KeyScrambler\x64\KeyScramblerIE.dll that did not meet the Store signing level requirements.

    Date: 2018-01-08 18:11:56.695
    Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe) attempted to load \Device\HarddiskVolume2\Program Files (x86)\KeyScrambler\x64\KeyScramblerIE.dll that did not meet the Store signing level requirements.

    Date: 2018-01-08 14:51:25.129
    Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe) attempted to load \Device\HarddiskVolume2\Program Files (x86)\KeyScrambler\x64\KeyScramblerIE.dll that did not meet the Store signing level requirements.

    Date: 2018-01-08 12:41:24.779
    Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe) attempted to load \Device\HarddiskVolume2\Program Files (x86)\KeyScrambler\x64\KeyScramblerIE.dll that did not meet the Store signing level requirements.

    Date: 2018-01-08 12:05:28.294
    Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe) attempted to load \Device\HarddiskVolume2\Program Files (x86)\KeyScrambler\x64\KeyScramblerIE.dll that did not meet the Store signing level requirements.

    Date: 2018-01-08 10:14:13.011
    Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe) attempted to load \Device\HarddiskVolume2\Program Files (x86)\KeyScrambler\x64\KeyScramblerIE.dll that did not meet the Store signing level requirements.

    Date: 2018-01-07 20:03:26.672
    Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe) attempted to load \Device\HarddiskVolume2\Program Files (x86)\KeyScrambler\x64\KeyScramblerIE.dll that did not meet the Store signing level requirements.

    Date: 2018-01-07 16:25:28.927
    Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe) attempted to load \Device\HarddiskVolume2\Program Files (x86)\KeyScrambler\x64\KeyScramblerIE.dll that did not meet the Store signing level requirements.

    Date: 2018-01-07 09:52:06.353
    Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe) attempted to load \Device\HarddiskVolume2\Program Files (x86)\KeyScrambler\x64\KeyScramblerIE.dll that did not meet the Store signing level requirements.
     
  5. vger

    vger PCHF Manager PCHF Manager PCHF Donator

    Joined:
    Jul 21, 2016
    Messages:
    3,099
    Ok does MS office use other resources or does other resource use MS office? Because i do not use MS office. Unless MS has it tied to word pad now.
     
  6. phillpower2

    phillpower2 PCHF Moderator Moderator Support Team

    Joined:
    Sep 9, 2016
    Messages:
    1,081
    Not 100% certain tbh but possibly the PDF reader in Edge is the connection.
     
  7. vger

    vger PCHF Manager PCHF Manager PCHF Donator

    Joined:
    Jul 21, 2016
    Messages:
    3,099
    Sorry for the slow reply.. Still working on the other suggested things. What is this about the PDF reader?
     
  8. phillpower2

    phillpower2 PCHF Moderator Moderator Support Team

    Joined:
    Sep 9, 2016
    Messages:
    1,081
    No worries, been busy myself :(

    Earlier versions of Windows and IE browser could not open PDF files whereas Microsoft Edge in Windows 10 can, as said not certain but perhaps the PDF reader is taken from Microsoft Office.