PC freezes while playing games online.

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YetusHD

PCHF Member
PCHF Member
Aug 21, 2019
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Hi. My PC keeps crashing while playing games online. When I join a public match almost in any game I want to play it starts to freeze but when I play training then it wont crash or freeze.

I would really appreciate if somebody could help me fix this issue.
 

YetusHD

PCHF Member
PCHF Member
Aug 21, 2019
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0
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Hello

Please provide us with your complete pc spec's. Also the games you are playing and you internet info.

@Evan Omo @Rustys


These are my specs:

CPU Core i5|i5-8400|2800 MHz|RAM 8GB|DDR4|HDD 1TB|7200 rpm|Graphics card NVIDIA GeForce GTX 1050|2GB|DOS|

right now im playing cs go and team fortress 2

My PC is connected to a lan cable.

This is my current speed:


PING ms
15
DOWNLOAD Mbps
21.40

UPLOAD Mbps
5.67
 

YetusHD

PCHF Member
PCHF Member
Aug 21, 2019
4
0
25
Hi YetusHD, Welcome to PCHF! :)

When your computer crashes, does the computer actually blue screen and shut down or does just the game crash?

What power supply does your computer have? Have you updated your NVidia video drivers to the latest version?
No It doesnt show the blue screen. It randomly freezes and then puts me on bios. Yes I have updated the drivers and my psu is 350 watts.
 

Evan Omo

Computer Support Technician
Moderator
Support Team
What model of power supply do you have? Not all models of power supplies are equal and some brands are way better than others.

Do you have another power supply that is of higher wattage that you can use to test your system with? I am thinking that the computer freezes because its putting more load on the power supply and that is causing the computer to freeze because the power supply cannot handle the increased load.

Also are you overclocking any components?
 

YetusHD

PCHF Member
PCHF Member
Aug 21, 2019
4
0
25
Sorry for taking so long. I bought my PC from store and it doesnt show what model my power supply is.
 

phillpower2

Autonomous Admin
Administrator
Support Team
Sep 9, 2016
3,506
489
56
How long have you had the computer, if new, take it back as by opening up the case to do any checks you may void any warranty, if the computer is not covered by any warranty, you need to take off the side of the case and get the PSU information for us, we need the brand and model name or number, as Evan has said some brands are way better than others and unfortunately most system building companies cheap out by using cheap generic imports to keep their build costs down.
 

phillpower2

Autonomous Admin
Administrator
Support Team
Sep 9, 2016
3,506
489
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Any update for us? This thread will be closed if not replied to within 48hrs.
 
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