Hi there,
Just as a precaution, I would like you to run MBAM for me please.
We need you to run Malwarebytes Anti-Malware (MBAM) to get a log. Please download the free version of Malwarebytes
HERE
Save the file to somewhere you can easily find it. Double click the saved file to start the install, accept any security warnings that may appear and after the install click the new desktop icon
to start the program. We need to modify a couple of things with Malwarebytes before we use it so please follow the steps below.
- If the dashboard is not already displayed select it.
- Then select Update to get the latest definition database.
- Next we need to change a scanning option, select Settings on the main menu
- Then Detection and Protection on the left.
- Then select Scan for rootkits in the detection options, as well as the other two options already checked.
Now return to Dashboard on the main menu and select
Scan Now at the bottom of the screen.
- Allow Malwarebytes to scan your system. It may take some time depending on how much data loaded onto your hard drive. When the scan is finished any threats will be listed for action. Ensure all threats are selected, and click Remove Selected
A dialogue box may open and ask to restart the computer, if so select
Yes
Once the computer restarts open Malwarebytes again and select
History on the menu bar, Application logs, then click the scan just completed, then click
Export, choose text file. Name the text file and select a location, preferably the desktop and close Malwarebytes.
Please
copy and paste the contents of the text file in your next post
