Solved PC - Crashing/Procesor Problem

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CDT1923

PCHF Member
Sep 8, 2024
3
1
29
Hello Guys!
I bought the following PC from a friend, got it relatively cheap. Mostly for CS2 and occasionally a AAA game like Alan Wake 2, for example.

  • AMD Ryzen 7 2700x
  • ASRock x470 Master SLI - BIOS Version P10.08 (01/19/2024)
  • 2x 16GB PC4-28700 DDR4 SDRAM Corsair
  • Gigabyte GeForce RTX 3060 12GB
  • Samsung SSD 980 1TB
  • Seagate ST1000DM010 1TB HDD
  • DELL G2722HS 27" Gaming LED IPS Monitor, Full HD, 165Hz, AMD FreeSync, NVIDIA G-SYNC
I installed CS2 + MSI Afterburner, and it runs at 200 FPS, CPU 60-70°C, GPU 60-70°C, CPU usage 40-50%, and GPU 90%. But I get crashes without any specific error message. (It just closes the game). After I reconnect, I can play for 5-10 minutes, and then I crash again, sometimes after 1-2 hours.

I tried every possible setting I could find online to fix CS2 crashing, but nothing worked. I installed a different graphics driver, deleted, and reinstalled the game + Steam, etc.
So, I decided to install other games to test whether the issue was with the PC or the game itself.
I installed Fortnite, and it runs at 150-200 FPS, but there’s annoying stuttering every minute. Also, when I’m in the air, the FPS drops quite a bit, down to 70-80-90 for a few seconds.
After playing and testing the game for a few hours, I had the same problem: I got a crash (this time with a crashing message). CPU and GPU temperatures didn't exceed 70°C.

I installed PUBG as well, and the same issue happens: the game runs fine at 100-150 FPS, but after a while, I get a crash.

More demanding offline games, like Alan Wake 2, Ghost of Tsushima, Ride 5, run very well, with no FPS drops or stuttering.

I also did a stress test in DCCT last night, and the CPU reached a max temperature of 87°C, while the GPU didn’t exceed 70°C. Everything else went normally, no issues detected.

My uneducated guess when it comes to PCs is that the processor isn’t handling multiplayer games well (especially in Fortnite, which I read is very CPU-intensive, leading to stuttering and crashes).

My question is:

Is there any way I can play CS2 without crashes? (Without changing PC components)

And if not, I was thinking of the following upgrade:
I checked the motherboard:

  • ASRock x470 Master SLI - BIOS Version P10.08 (01/19/2024)
    And it supports the AMD Ryzen 5 5600x processor, which I’m considering buying (this being a good processor for mid-range gaming, from what I’ve read online). I understand I would need to update the BIOS (I’m not sure if it’s already the latest version or not).
I built a PC online with the following configuration:

  • ASRock x470 Master SLI
  • Ryzen 5 5600x
  • RTX 3060 12GB
    And everything seems fine, no bottleneck from the motherboard or anything.
My question is:
What cooler should I buy for the Ryzen 5 5600x?

I’d appreciate feedback from someone knowledgeable about the situation. :lol: Thanks!
 
Welcome to PCHF 🙂 I will tag some help for you. @phillpower2



Please download MiniToolBox and save it to your desktop.
Run the program by right clicking on it and selecting Run as administrator.
When the program opens check mark Select All Then hit GO
Please post the log in your next reply. Attach or copy and paste, whatever is easier for you.





Speccy Scan.



  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.


I have also made a GameBooster perhaps it could help. 🙂
 
MiniToolBox by Farbar Version: 13-05-2022
Ran by Maya (administrator) on 09-09-2024 at 00:53:24
Running from "C:\Users\Maya\Downloads"
Microsoft Windows 10 Pro (X64)
Model: dDXniVQ9FOEJ3Z5 Manufacturer: HOPESA-RSPPOF
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================

Intel(R) I211 Gigabit Network Connection = Ethernet (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global taskoffload=enabled
set interface interface="Ethernet (Kernel Debugger)" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : CDT-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) I211 Gigabit Network Connection
Physical Address. . . . . . . . . : 70-85-C2-8A-5E-DB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2a02:2f05:6a16:8c00:c051:f48c:2104:e3ca(Preferred)
Temporary IPv6 Address. . . . . . : 2a02:2f05:6a16:8c00:1459:b2e5:2248:4cf0(Preferred)
Link-local IPv6 Address . . . . . : fe80::2f66:eedc:bf19:caf%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.244(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, September 8, 2024 6:20:42 PM
Lease Expires . . . . . . . . . . : Monday, September 9, 2024 6:20:42 PM
Default Gateway . . . . . . . . . : fe80::c206:c3ff:fecb:845c%9
192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 108037570
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2E-4F-0F-27-70-85-C2-8A-5E-DB
DNS Servers . . . . . . . . . . . : 2001:4860:4860::8888
2001:4860:4860::8844
100.100.1.1
100.100.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 2001:4860:4860::8888

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.

Pinging google.com [142.251.208.110] with 32 bytes of data:
Reply from 142.251.208.110: bytes=32 time=20ms TTL=58
Reply from 142.251.208.110: bytes=32 time=19ms TTL=58

Ping statistics for 142.251.208.110:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 19ms, Maximum = 20ms, Average = 19ms
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 2001:4860:4860::8888

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.

Pinging yahoo.com [74.6.143.25] with 32 bytes of data:
Reply from 74.6.143.25: bytes=32 time=122ms TTL=51
Reply from 74.6.143.25: bytes=32 time=122ms TTL=51

Ping statistics for 74.6.143.25:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 122ms, Maximum = 122ms, Average = 122ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
9...70 85 c2 8a 5e db ......Intel(R) I211 Gigabit Network Connection
1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.244 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
192.168.1.0 255.255.255.0 On-link 192.168.1.244 281
192.168.1.244 255.255.255.255 On-link 192.168.1.244 281
192.168.1.255 255.255.255.255 On-link 192.168.1.244 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
224.0.0.0 240.0.0.0 On-link 192.168.1.244 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
255.255.255.255 255.255.255.255 On-link 192.168.1.244 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
9 281 ::/0 fe80::c206:c3ff:fecb:845c
1 331 ::1/128 On-link
9 281 2a02:2f05:6a16:8c00::/64 On-link
9 281 2a02:2f05:6a16:8c00:1459:b2e5:2248:4cf0/128
On-link
9 281 2a02:2f05:6a16:8c00:c051:f48c:2104:e3ca/128
On-link
9 281 fe80::/64 On-link
9 281 fe80::2f66:eedc:bf19:caf/128
On-link
1 331 ff00::/8 On-link
9 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\NLAapi.dll [71168] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [325608] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [34304] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [325608] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [325608] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [325608] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [325608] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [325608] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [325608] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [325608] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [325608] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [325608] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [325608] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [325608] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [325608] (Microsoft Corporation)
Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [325608] (Microsoft Corporation)
Catalog9 14 C:\Windows\SysWOW64\mswsock.dll [325608] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [89088] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\wshbth.dll [64000] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\NLAapi.dll [97280] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [419584] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [49152] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [419584] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [419584] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [419584] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [419584] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [419584] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [419584] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [419584] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [419584] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [419584] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [419584] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [419584] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [419584] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [419584] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [419584] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/08/2024 06:20:48 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: Event-ID 86

Error: (09/08/2024 12:25:16 AM) (Source: Microsoft-Windows-Perflib) (EventID: 1023) (User: CDT-PC)
Description: Windows cannot load the extensible counter DLL "C:\Windows\system32\sysmain.dll" (Win32 error code 126).

Error: (09/07/2024 11:21:56 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: cs2.exe, version: 0.0.0.0, time stamp: 0x6679df57
Faulting module name: tier0.dll, version: 0.0.0.0, time stamp: 0x66bbd9da
Exception code: 0xc0000005
Fault offset: 0x00000000001c6960
Faulting process id: 0x1d50
Faulting application start time: 0x01db016231ebd3c9
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Counter-Strike Global Offensive\game\bin\win64\cs2.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Counter-Strike Global Offensive\game\bin\win64\tier0.dll
Report Id: d13465e5-0bad-4f45-8e53-f4ae7abbb491
Faulting package full name:
Faulting package-relative application ID:

Error: (09/07/2024 09:35:22 PM) (Source: CertEnroll) (EventID: 86) (User: NT AUTHORITY)
Description: Event-ID 86

Error: (09/07/2024 07:10:55 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: cs2.exe, version: 0.0.0.0, time stamp: 0x6679df57
Faulting module name: scenesystem.dll, version: 0.0.0.0, time stamp: 0x66c648b4
Exception code: 0xc0000005
Fault offset: 0x00000000000a6830
Faulting process id: 0x451c
Faulting application start time: 0x01db0135247c6cc0
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Counter-Strike Global Offensive\game\bin\win64\cs2.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Counter-Strike Global Offensive\game\bin\win64\scenesystem.dll
Report Id: 107a9923-ed9f-4338-8b28-26cf666e97f9
Faulting package full name:
Faulting package-relative application ID:

Error: (09/07/2024 05:47:03 PM) (Source: NVIDIA OpenGL Driver) (EventID: 1) (User: )
Description: The GPU has been disconnected and this application may become unresponsive.

Error code: 10
(pid=16000 tid=2632 steamwebhelper.exe 64bit)

Visit http://www.nvidia.com/page/support.html for more information.

Error: (09/07/2024 05:20:31 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: cs2.exe, version: 0.0.0.0, time stamp: 0x6679df57
Faulting module name: ntdll.dll, version: 10.0.19041.4842, time stamp: 0xff17127d
Exception code: 0xc0000374
Fault offset: 0x00000000000ff439
Faulting process id: 0x3474
Faulting application start time: 0x01db01300a1b7961
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Counter-Strike Global Offensive\game\bin\win64\cs2.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 633cd68d-3143-477a-a088-e046d0d7a27b
Faulting package full name:
Faulting package-relative application ID:

Error: (09/07/2024 03:59:32 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: cs2.exe, version: 0.0.0.0, time stamp: 0x6679df57
Faulting module name: tier0.dll, version: 0.0.0.0, time stamp: 0x66bbd9da
Exception code: 0xc0000005
Fault offset: 0x00000000001adb03
Faulting process id: 0x1558
Faulting application start time: 0x01db00bf1ecb3393
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Counter-Strike Global Offensive\game\bin\win64\cs2.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Counter-Strike Global Offensive\game\bin\win64\tier0.dll
Report Id: f5614741-a061-4424-9a05-13a22c850edf
Faulting package full name:
Faulting package-relative application ID:

Error: (09/07/2024 12:22:48 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: cs2.exe, version: 0.0.0.0, time stamp: 0x6679df57
Faulting module name: ntdll.dll, version: 10.0.19041.4842, time stamp: 0xff17127d
Exception code: 0xc0000374
Fault offset: 0x00000000000ff439
Faulting process id: 0x177c
Faulting application start time: 0x01db00a008751bac
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Counter-Strike Global Offensive\game\bin\win64\cs2.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: a9420766-4919-4f81-aeb1-6a22d435c12f
Faulting package full name:
Faulting package-relative application ID:

Error: (09/05/2024 09:34:55 PM) (Source: Microsoft-Windows-Defrag) (EventID: 264) (User: )
Description: The storage optimizer couldn't complete retrim on (D🙂 because: The operation requested is not supported by the hardware backing the volume. (0x8900002A)


System errors:
=============
Error: (09/08/2024 06:24:41 PM) (Source: Microsoft-Windows-TPM-WMI) (EventID: 1796) (User: NT AUTHORITY)
Description: The Secure Boot update failed to update a Secure Boot variable with error -2147020471. For more information, please see https://go.microsoft.com/fwlink/?linkid=2169931

Error: (09/08/2024 06:20:41 PM) (Source: Microsoft-Windows-TPM-WMI) (EventID: 1796) (User: NT AUTHORITY)
Description: The Secure Boot update failed to update a Secure Boot variable with error -2147020471. For more information, please see https://go.microsoft.com/fwlink/?linkid=2169931

Error: (09/08/2024 06:20:40 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 04:55:17 on ‎08.‎09.‎2024 was unexpected.

Error: (09/08/2024 06:20:33 PM) (Source: Microsoft-Windows-Kernel-Boot) (EventID: 29) (User: NT AUTHORITY)
Description: 3221225595A fatal error occurred processing the restoration data.

Error: (09/08/2024 03:33:47 AM) (Source: nvlddmkm) (EventID: 153) (User: )
Description: Event-ID 153

Error: (09/08/2024 01:02:24 AM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The WpnUserService_46b98 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 1000 milliseconds: Restart the service.

Error: (09/07/2024 09:41:15 PM) (Source: Microsoft-Windows-TPM-WMI) (EventID: 1796) (User: NT AUTHORITY)
Description: The Secure Boot update failed to update a Secure Boot variable with error -2147020471. For more information, please see https://go.microsoft.com/fwlink/?linkid=2169931

Error: (09/07/2024 09:35:17 PM) (Source: Microsoft-Windows-TPM-WMI) (EventID: 1796) (User: NT AUTHORITY)
Description: The Secure Boot update failed to update a Secure Boot variable with error -2147020471. For more information, please see https://go.microsoft.com/fwlink/?linkid=2169931

Error: (09/07/2024 06:00:00 PM) (Source: Microsoft-Windows-TPM-WMI) (EventID: 1796) (User: NT AUTHORITY)
Description: The Secure Boot update failed to update a Secure Boot variable with error -2147020471. For more information, please see https://go.microsoft.com/fwlink/?linkid=2169931

Error: (09/07/2024 04:23:46 PM) (Source: Microsoft-Windows-TPM-WMI) (EventID: 1796) (User: NT AUTHORITY)
Description: The Secure Boot update failed to update a Secure Boot variable with error -2147020471. For more information, please see https://go.microsoft.com/fwlink/?linkid=2169931


CodeIntegrity Errors:
====================
Date: 2024-09-08 22:26:58
Description:
Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files\Norton\Suite\aswAMSI.dll that did not meet the Windows signing level requirements.


=========================== Installed Programs ============================

3DMark Demo (HKLM\...\Steam App 231350) (Version: - UL)
Alan Wake 2 Night Springs (HKLM-x32\...\Alan Wake 2 Night Springs_is1) (Version: - )
AMD Software (HKLM\...\AMD Catalyst Install Manager) (Version: 20.45.36 - Advanced Micro Devices, Inc.)
AMD_Chipset_Drivers (HKLM-x32\...\{cf77cf6b-71ff-4a71-802d-43adb9b271b7}) (Version: 3.10.22.706 - Advanced Micro Devices, Inc.) Hidden
A-Tuning v3.0.499 (HKLM-x32\...\A-Tuning_is1) (Version: 3.0.499 - ASRock Inc.)
Bright VPN 1.472.797 (HKLM-x32\...\54cf4d4c-268a-577e-8fe3-97e36e306708) (Version: 1.472.797 - Bright Data Ltd.)
Counter-Strike 2 (HKLM\...\Steam App 730) (Version: - Valve)
Counter-Strike version 1.6 (HKLM-x32\...\{E049580B-FFD1-42B7-AFFC-290583AC3BCA}_is1) (Version: 1.6 - Fullserver)
CPUID HWMonitor 1.54 (HKLM\...\CPUID HWMonitor_is1) (Version: 1.54 - CPUID, Inc.)
Dragon Ball Z Kakarot Gokus Next Journey (HKLM-x32\...\Dragon Ball Z Kakarot Gokus Next Journey_is1) (Version: - )
Epic Games Launcher (HKLM-x32\...\{B85FAA6E-A9AA-4655-9029-E1A4EDC05E1A}) (Version: 1.3.93.0 - Epic Games, Inc.)
Epic Games Launcher Prerequisites (x64) (HKLM\...\{F9C5C994-F6B9-4D75-B3E7-AD01B84073E9}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Epic Online Services (HKLM-x32\...\{57A956AB-4BCC-45C6-9B40-957E4E125568}) (Version: 2.0.44.0 - Epic Games, Inc.)
Eternal Pirates Online (HKLM-x32\...\Eternal Pirates Online) (Version: 2.0 - Eternal Pirates Online)
Futuremark SystemInfo (HKLM-x32\...\{32B7D189-B387-467E-8BCF-FAAD5C75F366}) (Version: 5.74.1257.0 - Futuremark)
Ghost of Tsushima DIRECTORS CUT (HKLM-x32\...\Ghost of Tsushima DIRECTORS CUT_is1) (Version: - )
Google Chrome (HKLM\...\{7CDD3ACD-58F3-37C4-A790-55AAE5E9845B}) (Version: 128.0.6613.120 - Google LLC)
Intel(R) Network Connections 23.0.12.0 (HKLM\...\PROSetDX) (Version: 23.0.12.0 - Intel)
Intel(R) Wireless Bluetooth(R) (HKLM-x32\...\{00000030-0200-1033-84C8-B8D95FA3C8C3}) (Version: 20.30.0 - Intel Corporation)
Launcher Prerequisites (x64) (HKLM-x32\...\{43a03b9c-4770-409c-a999-587b60700b63}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
Left 4 Dead 2 (HKLM\...\Steam App 550) (Version: - Valve)
Microsoft Update Health Tools (HKLM\...\{1FC1A6C2-576E-489A-9B4A-92D21F542136}) (Version: 3.74.0.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
MSI Afterburner 4.6.5 (HKLM-x32\...\Afterburner) (Version: 4.6.5 - MSI Co., LTD)
NARUTO X BORUTO Ultimate Ninja STORM CONNECTIONS (HKLM-x32\...\NARUTO X BORUTO Ultimate Ninja STORM CONNECTIONS_is1) (Version: - )
Norton 360 (HKLM\...\Norton 360) (Version: 24.8.9372.888 - Gen Digital Inc.)
NVIDIA app 10.0.2.210 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NvApp) (Version: 10.0.2.210 - NVIDIA Corporation)
NVIDIA FrameView SDK 1.4.10316.34570960 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_FrameViewSdk) (Version: 1.4.10316.34570960 - NVIDIA Corporation)
NVIDIA Graphics Driver 560.81 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 560.81 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.4.0.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.4.0.1 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.23.1019 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.23.1019 - NVIDIA Corporation)
Promontory_GPIO Driver (HKLM-x32\...\{B5512BCC-F4CD-4159-86A4-B2AD7D38FFA9}) (Version: 2.0.1.0 - Advanced Micro Devices, Inc.) Hidden
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.9239.1 - Realtek Semiconductor Corp.)
RIDE 5 Special Edition (HKLM-x32\...\RIDE 5 Special Edition_is1) (Version: - )
RivaTuner Statistics Server 7.3.4 (HKLM-x32\...\RTSS) (Version: 7.3.4 - Unwinder)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
SteelSeries GG 69.0.0 (HKLM\...\SteelSeries GG) (Version: 69.0.0 - SteelSeries ApS)
The Witcher 2 - Assassins of Kings Enhanced Edition (HKLM-x32\...\1207658930_is1) (Version: 3.5.0.26 - GOG.com)
Update for Windows 10 for x64-based Systems (KB5001716) (HKLM\...\{85C69797-7336-4E83-8D97-32A7C8465A3B}) (Version: 8.94.0.0 - Microsoft Corporation)
VLC media player (HKLM\...\VLC media player) (Version: 3.0.21 - VideoLAN)
WinRAR 7.01 (64-bit) (HKLM\...\WinRAR archiver) (Version: 7.01.0 - win.rar GmbH)

Packages:
=========
Cortana -> C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_4.2308.1005.0_x64__8wekyb3d8bbwe [2024-08-18] (Microsoft Corporation)
Cross Device Experience Host -> C:\Program Files\WindowsApps\MicrosoftWindows.CrossDevice_0.24081.55.0_x64__cw5n1h2txyewy [2024-09-05] (Microsoft Windows)
Dev Home -> C:\Program Files\WindowsApps\Microsoft.Windows.DevHome_0.1700.597.0_x64__8wekyb3d8bbwe [2024-08-22] (Microsoft Corporation)
NVIDIA Control Panel -> C:\Program Files\WindowsApps\NVIDIACorp.NVIDIAControlPanel_8.1.966.0_x64__56jybvy8sckqj [2024-09-07] (NVIDIA Corp.)
Web Search from Microsoft Bing -> C:\Program Files\WindowsApps\Microsoft.BingSearch_1.0.95.0_x64__8wekyb3d8bbwe [2024-08-21] (Microsoft Corporation)
WhatsApp -> C:\Program Files\WindowsApps\5319275A.WhatsAppDesktop_2.2435.4.0_x64__cv1g1gvanyjgm [2024-09-05] (WhatsApp Inc.) [Startup Task]
WindowsAppRuntime.1.3 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.3_3000.934.1904.0_x64__8wekyb3d8bbwe [2024-08-18] (Microsoft Corporation)
WindowsAppRuntime.1.3 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.3_3000.934.1904.0_x86__8wekyb3d8bbwe [2024-08-18] (Microsoft Corporation)
WindowsAppRuntime.1.4 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.4_4000.1309.2056.0_x64__8wekyb3d8bbwe [2024-08-16] (Microsoft Corporation)
WindowsAppRuntime.1.4 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.4_4000.1309.2056.0_x86__8wekyb3d8bbwe [2024-08-16] (Microsoft Corporation)
WindowsAppRuntime.1.5 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.5_5001.214.1843.0_x64__8wekyb3d8bbwe [2024-08-16] (Microsoft Corporation)
WindowsAppRuntime.1.5 -> C:\Program Files\WindowsApps\Microsoft.WindowsAppRuntime.1.5_5001.214.1843.0_x86__8wekyb3d8bbwe [2024-08-16] (Microsoft Corporation)

========================= Devices: ================================

Name:
Description:
Class Guid:
Manufacturer:
Service:
Device ID: ROOT\NET\0000
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


========================= Memory info: ===================================

Percentage of memory in use: 17%
Total physical RAM: 32693.25 MB
Available physical RAM: 26929.48 MB
Total Virtual: 37557.25 MB
Available Virtual: 31131.67 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:930.76 GB) (Free:388.78 GB) NTFS
2 Drive d: () (Fixed) (Total:931.51 GB) (Free:765.23 GB) NTFS

========================= Users: ========================================

User accounts for \\CDT-PC

Administrator DefaultAccount Guest
Maya WDAGUtilityAccount

========================= Minidump Files ==================================

C:\Windows\Minidump\082024-6562-01.dmp
C:\Windows\Minidump\082924-10484-01.dmp
C:\Windows\Minidump\083124-7296-01.dmp
C:\Windows\Minidump\090124-7343-01.dmp
C:\Windows\Minidump\090324-7281-01.dmp
========================= Restore Points ==================================

04-09-2024 20:35:19 Removed AMD_Chipset_Drivers.
04-09-2024 20:35:54 Installed AMD_Chipset_Drivers.
04-09-2024 20:43:58 Installed Intel(R) Network Connections.
04-09-2024 20:45:22 Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
04-09-2024 20:52:37 Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.40.33810
04-09-2024 20:53:03 Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.40.33810
04-09-2024 20:53:27 Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
04-09-2024 20:53:51 Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
07-09-2024 21:24:04 Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
07-09-2024 21:24:15 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030

**** End of log ****
 

From your MIniToolBox log:​


Description: The GPU has been disconnected and this application may become unresponsive.




Clean install your graphics driver:​


This will prevent windows update from installing drivers when you reboot.

  • Open Notepad.
  • Copy the code below, do not copy the word code.
  • Paste into open notepad.
  • Save to desktop as 456.reg
  • Right click 456.reg and select merge.
  • Reboot the computer for changes to take effect.
Code:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]
"ExcludeWUDriversInQualityUpdate"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\DriverSearching]
"SearchOrderConfig"=dword:00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsUpdate\UpdatePolicy\PolicyState]
"ExcludeWUDrivers"=dword:00000001

Download and install DDU
Boot Into Safe Mode.
Remove the Display drivers, with DDU
Reboot back into normal mode.
Reinstall and uncheck everything except the driver.
With the Nvidia Clean install tool.

Also from your MTB log DNS Time out errors:​



DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.


Find the best DNS server for your machine:


Uninstall Norton: Known to cause issues, windows Defender is enough.

Norton 360 (HKLM\...\Norton 360) (Version: 24.8.9372.888 - Gen Digital Inc.)

Norton Removal Tool Here: Click Me
 
After doing everything mentioned above, I haven't experienced any more crashes on CS2. I'm not exactly sure if it's because they released an update or because of the settings. Either way, thank you very much for your help
 
  • Like
Reactions: Malnutrition
Sweet!! Thanks for coming back to let us know. I will mark this as solved. 🙂
 
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