PC been having several issues lately.

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Augus

PCHF Member
PCHF Member
Jul 19, 2019
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Hello. So my PC has been having several different issues lately. My game crashed a couple times when I got to the most action (and thus, I'd assume, the most resource-intensive). My SSD was almost full so I installed a new one and cleared space on the one the game (Final Fantasy 14) is installed on and haven't had that happen anymore. But one thing is that I do play with a controller (either via Xbox Controller Wireless Adapter or USB cable) and a headset, and if the controller or headset becomes disconnected so that the audio is forced to switch sources from controller headset to speakers, it crashes the game.

Another issue is that several buttons/links across many programs and websites (Steam, Origin and others) don't do anything when I click on them. I don't know much about computers but it seems like it's sometimes when the button is like, idk, graphical? Or maybe running off of some kind of Flash process haha idk. But anyways, another thing to note is that I have always gotten a notification at startup that my BIOS needs to be updated and I've always put it off cuz I've been afraid to and not sure how. Could the BIOS being out of date/still factory from a few years ago be causing all this? I've also had several other miscellaneous, isolated issues that are hard to gather atm, and hard to say if there's a pattern cuz I don't use PC that frequently and only use it for a few select games sometimes. Basically, how do I test/diagnose each individual component to make sure they are all performing perfectly fine and how they should be? To rule out any CPU/GPU/HDD/BIOS issues, etc? Thank you!

Edit: Also, now I'm getting an error when trying to start a game (Apex Legends) that says CreateFile failed with 32.
Edit 2: I can't even click the shut down button in the windows menu omg.
 

Augus

PCHF Member
PCHF Member
Jul 19, 2019
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Edit 3: I'm sorry lol.. So on my last restart it said "restarting" forever so i did a hard shutdown with the button... Now with the shut down button in windows not working I did Windows key+L and used the one on the lock screen and the display is black, monitor is lifeless but the lights on the PC are still on and fading in and out (pretty sure that's what they do when its shutting down) but it's been 30 minutes.. I'm worried...
 

Malnutrition

Malnurished Mod
Moderator
Security Team
Jul 22, 2016
3,379
551
Speccy Scan.






  • Please go here and download Speccy.
  • Install and run the program.
  • Upon Completion:
  • Hit File
  • Publish Snap Shot
  • A link will appear, post that link.

================================================================


MiniToolBox Scan


Please download MINITOOLBOX and run it.

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go post the result.



==============================================================


Please upload your minidump files (If there are any). How to compress and upload Minidump files


===========================

Disable your antivirus then.
Download Scanrapide
Unzip it to your desktop.
Run as Admin
Attach the log created.

===========================
 

phillpower2

Autonomous Admin
Administrator
Support Team
Sep 9, 2016
3,306
482
56
Any update for us? This thread will be closed if not replied to within 48hrs.
 
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