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OTA updates failing because Password error

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I have got a YesTel tablet (T5_EEA) with Android 10.

If I put a GiffGaff sim in it I can use Mobile Data with no problem.
When I put my Virgin Media sim in I can not use the Mobile Data. I have received the OTA setting but it keeps failing saying "Password error"
I just wondered if anyone knows what password it is talking about.
I have looked it the phone setting for updates but it just shows the tablet updates.
 
I was not trying to figure out what the password "Is" just which one was it, then I would already know what it "is".
But hey. I understand so no problem.
Thanks for your reply :)
 
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