I did a start-up test and disk, rec and everything ok but it says remove hard disk 1 or something similar.
The actual message I get after I do the Run-In Test is 'memory test passed and then under Primary hard disk Self Test it says 55% complete but it won't go further because in red it says #10008 - Replace Hard Disk 1rent test item and then smart hard disk passed.I did a start-up test and disk, rec and everything ok but it says remove hard disk 1 or something similar.
It is a good possibility your HDD is failing.The actual message I get after I do the Run-In Test is 'memory test passed and then under Primary hard disk Self Test it says 55% complete but it won't go further because in red it says #10008 - Replace Hard Disk 1rent test item and then smart hard disk passed.
But also, I have had bitdefender since I got the laptop, without any problems until now.I am trying but when I just clicked to delete from Control Panel, the pc freezes and I can't do anything anymore.
Sadly, no.Hi Isorene. Do you have a Windows 10 USB flash drive or a Windows 10 DVD that you can use to boot the computer from?
Thanks for the update.I am trying to do it but the laptop keeps on freezing in the middle of it. I will try again and update you soon.