• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

New PC Freezes

Status
Not open for further replies.
Hello!
I really hope someone can help me.
My newly built pc freezes randomly. And I am going crazy about it and can’t find the reason why.

The freezes happen when I do regular tasks, like browsing the internet, starting programs, talking on discord, or programming. It has frozen, being idle as well.
Longest time without a frezze was 5-7 hours.
The pc is still running when it freezes, but I can’t do anything, So I have to do a force shutdown

I’ll explain the troubleshooting I’ve done so far

The PC:
OS: Windows 11 Pro
CPU: Intel i7-14700KF
Motherboard: ASUS ROG Strix B760-I Gaming WiFi
GPU: ASUS GeForce RTX 3070 8GB DUAL OC V2
RAM: Kingston FURY Beast DDR5 RGB 32 GB (2 x 16 GB) 6000MT/s DDR5 CL36
Nvme: Samsung 980 PRO SSD with Heatsink 1TB PCIe Gen 4 NVMe (Primary, installed second slot) & Samsung 970 EVO 500GB (installed first slot)
PSU: Corsair SF750

I don’t think it is a windows 11 issue as it froze on Linux as well.

Checklist:
✅ BIOS is up to date - First thing I did, so IDK if it would freeze, on earlier versions.
✅ CPU, is running under 87C in R23 Multi core. (undervolted) still freezes if it is not undervolted.
✅ BIOS is up to date - First thing I did, so IDK if it would freeze, on earlier versions.CPU cooler is evenly tightened.
✅ Everything is plugged in correctly.

Troubleshooting:
Reinstalled Windows 11 - Still frezzes
Installed Linux Fedora (opened firefox and froze, when it was just installed)
Disabled XMP, still freezes.
Removed one stick of ram, still freezes.
Changed PSU from Corsair 850e to SF750 (SFF build), still freezes
PCIE Link is set to GEN4 for the GEN4 rizer cable. still freezes (Still Froze without rizer cable as well.)


Interesting thing is that I have not managed to get the System to freeze on the Samsung 970 EVO 500GB, (I have windows 10 there, old system) I had it running for 17 hours without problems, where 6 hours included browsing and daily tasks. Could just be pure luck, I don't know.

I installed the Samsung 980 PRO SSD on another system
-MB: Asus z490 -F GTX 1070, Vengeance 16 DDR4 3000MHz CL15, i3-10400, Windows 10

I had it running for 8 hours without any freezes, So I don’t know if it is NVME related. (I did not use it actively though, most idle)


Thanks in advance!!
 
Status
Not open for further replies.