Around the ond of October of 2019, I got a new Gaming PC built up. I never got any problems until recently.
These last days I have had some performance problems while playing my games, I've been playing a lot of Fortnite (at first I thought it could be only a problem of Fortnite, but it had also happened in other games like Counter-Strike: Global Offensive or simply just uusing Google Chrome or a desktop applications), so I've been noticing the problem while playing it.
The problem is that between moments the PC freezes completely for about 5-10 seconds (the game doesn't freeze, the PC freezes entirely). When it's frozen the sound gets glitchy, when it suddenly starts working again, the games FPS drops to about 15 and raises back to 50-60 in a couple of seconds. It doesn't happen too frequently (it happens between 15 to 40 minutes approximately) but I don't think is something normal to happen.
There are days it happens more frequently or it freezes for more time, and there been some days that it happened so much that I had to reboot the PC and, when it booted up, the PC worked very slowly (it took about two minutes to unlock and when the desktop loaded I tried opening some apps and it took other two minutes to open it)
I thought it could be something that is my fault because I cleaned the PC (at the beggining of January). I cleaned it from the outside with a vaccum (at a low power), and from the inside, I used a micro fiber cloth and a little drawing paint-brush (that wasn't used, meaning it didn't have any paint on it). I had some trouble when I set it up after cleaning it, at first, it didn't boot up but it turned out it was because I plugged in the main power cable wrong (it was kind of loose), so I plugged it in again and I may have broken the cable or the input port because a couple of weeks later I accidentaly hit the PC and the screen tutned off and on again in a split second, and another time I hit it again but accidentaly harder than before and the PC rebooted. That last time I tried to plug the main cable further in thinking it could be loose, but when I tried it, the screen turned off and the PC made a noise (an electricity noise) soo I stopped and left it like that.
These are my PC specs:
Graphic card: GeForce GTX 1660 Ti
Processor: Intel Core i5-9600K CPU @ 3.70GHz
RAM: Kingston Fury 8GB DDR4 (x2)
Motherboard: Mother Asus z370
Hard-drive: 1TB WD
SSD: 240GB WD
Cooler: Watercool Aerocool Pulse
And these are some software specs:
Controller version: 441.66
Windows Version: 1903
Those are all the details, what do you think I should do? Did I actually break something? Is it normal or is the PC faulty? Should I get it checked up with a technic? Any answers are helpful.
Thanks a lot!
These last days I have had some performance problems while playing my games, I've been playing a lot of Fortnite (at first I thought it could be only a problem of Fortnite, but it had also happened in other games like Counter-Strike: Global Offensive or simply just uusing Google Chrome or a desktop applications), so I've been noticing the problem while playing it.
The problem is that between moments the PC freezes completely for about 5-10 seconds (the game doesn't freeze, the PC freezes entirely). When it's frozen the sound gets glitchy, when it suddenly starts working again, the games FPS drops to about 15 and raises back to 50-60 in a couple of seconds. It doesn't happen too frequently (it happens between 15 to 40 minutes approximately) but I don't think is something normal to happen.
There are days it happens more frequently or it freezes for more time, and there been some days that it happened so much that I had to reboot the PC and, when it booted up, the PC worked very slowly (it took about two minutes to unlock and when the desktop loaded I tried opening some apps and it took other two minutes to open it)
I thought it could be something that is my fault because I cleaned the PC (at the beggining of January). I cleaned it from the outside with a vaccum (at a low power), and from the inside, I used a micro fiber cloth and a little drawing paint-brush (that wasn't used, meaning it didn't have any paint on it). I had some trouble when I set it up after cleaning it, at first, it didn't boot up but it turned out it was because I plugged in the main power cable wrong (it was kind of loose), so I plugged it in again and I may have broken the cable or the input port because a couple of weeks later I accidentaly hit the PC and the screen tutned off and on again in a split second, and another time I hit it again but accidentaly harder than before and the PC rebooted. That last time I tried to plug the main cable further in thinking it could be loose, but when I tried it, the screen turned off and the PC made a noise (an electricity noise) soo I stopped and left it like that.
These are my PC specs:
Graphic card: GeForce GTX 1660 Ti
Processor: Intel Core i5-9600K CPU @ 3.70GHz
RAM: Kingston Fury 8GB DDR4 (x2)
Motherboard: Mother Asus z370
Hard-drive: 1TB WD
SSD: 240GB WD
Cooler: Watercool Aerocool Pulse
And these are some software specs:
Controller version: 441.66
Windows Version: 1903
Those are all the details, what do you think I should do? Did I actually break something? Is it normal or is the PC faulty? Should I get it checked up with a technic? Any answers are helpful.
Thanks a lot!
