Hello everyone.
Here is my PC:
Gigabyte B450 DS3H
AMD Ryzen 7 1700(not overclocked)
Corsair Vengeance LPX 8GB 3200MHz x2
Samsung EVO 500GB
Corsair VS550 PSU
MSI Radeon RX580 8GB OC
Windows 10 Education
The computer ran perfectly for a month. Then one night i fell asleep while streaming a movie. I awoke in the middle of the night and the screen was blurry and frozen. The cpu fan and rgb light were functioning normally, but the mouse and keyboard were not responding so I did a hard shut down by holding the power button and went back to sleep. Over the following weeks the same problem started to happen more frequently, but while I was awake so I could see it happen. It would get halfway through a movie, then the audio would start to lag and the pitch would drop and sound like a cheesy slow-mo effect, then the picture would blur and freeze, and finally, after a few more seconds, the monitor would lose signal. The same as before, the fan and light are still on, but it wont respond until i do a hard reset. I did notice that the problem seemed to be less frequent when i used a usb headset. I even tested it by plugging in the headset right when the audio started to mess up and it actually worked and it finished the movie just fine. But the problem has become so frequent that my PC is literally not usable. It sometimes happens within 5 seconds of turning the thing on, and it never lasts more than 5 minutes. The only exception that I have found is if I manage to fire up Guild Wars 2 before it messes up, it works perfectly forever. I've played for 6 hours with no issue(with or without the headset), but the minute I close the game and open a browser, it screws up again. I don't have to open the browser, though. It will do the same if it's just idling at the desktop. I turned off all power saving features and it changed nothing. It will run in safe mode just fine.
At first I suspected a hardware issue, so i isolated as many things as I could. I used an old power supply that I had laying around. Same problem. I used 1 stick of ram at a time, Same problem for both. I used my graphics card in a different pc and it worked for hours. The motherboard doesnt have onboard graphics, so I couldn't try that. I reinstalled windows and disabled all updates in the hopes that it would work again since I had a good month before it started having these issues. Nothing has worked, though. I tried using new hdmi cables. My ps4 works perfectly on my monitor, so it's not that.
I found other threads that seem similar which suggest downloading minitoolbox and doing sfc /scannow, but the pc won't work long enough to complete the scan.
I'm at a loss at this point, so Id apprecite any help or suggestions.
Here is my PC:
Gigabyte B450 DS3H
AMD Ryzen 7 1700(not overclocked)
Corsair Vengeance LPX 8GB 3200MHz x2
Samsung EVO 500GB
Corsair VS550 PSU
MSI Radeon RX580 8GB OC
Windows 10 Education
The computer ran perfectly for a month. Then one night i fell asleep while streaming a movie. I awoke in the middle of the night and the screen was blurry and frozen. The cpu fan and rgb light were functioning normally, but the mouse and keyboard were not responding so I did a hard shut down by holding the power button and went back to sleep. Over the following weeks the same problem started to happen more frequently, but while I was awake so I could see it happen. It would get halfway through a movie, then the audio would start to lag and the pitch would drop and sound like a cheesy slow-mo effect, then the picture would blur and freeze, and finally, after a few more seconds, the monitor would lose signal. The same as before, the fan and light are still on, but it wont respond until i do a hard reset. I did notice that the problem seemed to be less frequent when i used a usb headset. I even tested it by plugging in the headset right when the audio started to mess up and it actually worked and it finished the movie just fine. But the problem has become so frequent that my PC is literally not usable. It sometimes happens within 5 seconds of turning the thing on, and it never lasts more than 5 minutes. The only exception that I have found is if I manage to fire up Guild Wars 2 before it messes up, it works perfectly forever. I've played for 6 hours with no issue(with or without the headset), but the minute I close the game and open a browser, it screws up again. I don't have to open the browser, though. It will do the same if it's just idling at the desktop. I turned off all power saving features and it changed nothing. It will run in safe mode just fine.
At first I suspected a hardware issue, so i isolated as many things as I could. I used an old power supply that I had laying around. Same problem. I used 1 stick of ram at a time, Same problem for both. I used my graphics card in a different pc and it worked for hours. The motherboard doesnt have onboard graphics, so I couldn't try that. I reinstalled windows and disabled all updates in the hopes that it would work again since I had a good month before it started having these issues. Nothing has worked, though. I tried using new hdmi cables. My ps4 works perfectly on my monitor, so it's not that.
I found other threads that seem similar which suggest downloading minitoolbox and doing sfc /scannow, but the pc won't work long enough to complete the scan.
I'm at a loss at this point, so Id apprecite any help or suggestions.