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Network supplying internet to one PC But not the other

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Eviriany

PCHF Member
Sep 29, 2017
11
1
33
Hey guys,
Prior to installing (and subsequently UN-installing) a new / "upgraded" modem, I had my two desktop PC's, my home CCTV, and multiple Wi-Fi devices connected to my modem(s) without any dramas.

Since attempting to upgrade my modem, I am unable to connect any (wireless) devices consistently; constantly having to manually assign static IP's and DNS servers rather than allow them to auto-assign.
I am also having issues with my desktop PC's - My main computer is connected and working fine, however my daughters desktop, also running through the same switch as mine is, refuses to connect to the internet.
Also with my main desktop PC I am unable to talk to my local router (192.168.1.1) and only directly to the ISP Router (192.168.0.1). If i disconnect from the ISP Router, I can speak with the local one.

I have done FULL hard-resets of all modems and phones/tablets/laptops, forgotten and re-connected to networks etc... yet this problem will NOT go away!

Currently my network map is as follows:
33badd6968.png


On a local level from my main PC, I can see my daughters PC, and the Sagemcom router.
2d75167836.png


On a local level from my daughters PC, I can see the main PC and the TP Link router
20e1f3b13d.png



Thanks for anyone with any advice that may help solve this - Missing the minecraft sesh's with the daughter for sure!
 
Last edited:
Prior to installing (and subsequently UN-installing) a new / "upgraded" modem,


Did you check with your ISP to ensure this Modem is compatible with their service, prior to purchasing it?

Can you post the make and model of your Modem and Router, also tell us what ISP you have service with.

Do you have a common antivirus -- firewall on each machine in your home?

And on your main PC, can you run Minitoolbox for us. Also, run it on one of the machines that is unable to connect.

: MiniToolBox Scan


Please download MINITOOLBOX and run it.

Checkmark following boxes:



Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go post the result.
 
Will followup your suggestion(s) shortly Mal - It was working perfectly until i tried out the other modem - I am back to my original set-up now which had been working fine for ~3yrs since I installed it all - Only after attempting a change has these issues occurred
 
No - I'm having these issues with what WAS working for 3+yrs - The issues only came around once I attempted to change routers.
ISP is OPTUS - Using their suppliied Sagemcom F@st3864
MY Router (pluygged into the ISP one) is a TPLINK TD-W8970
Have ran MTB On the main PC - Will get to another PC in the morning when i knock off (shift work is sucking my time!)

Thanks again for all the help with this, can't work it out for the life of me.


MiniToolBox by Farbar Version: 17-06-2016
Ran by John (administrator) on 03-10-2017 at 17:17:00
Running from "C:\Users\John\Desktop"
Microsoft Windows 10 Pro (X64)
Model: MS-7885 Manufacturer: MSI
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
127.0.0.1 98.129.229.186
127.0.0.1 www.iana.org
127.0.0.1 iana.org# ::1 localhost
========================= IP Configuration: ================================

Killer E2200 Gigabit Ethernet Controller = Ethernet (Connected)
TunnelBear Adapter V9 = Ethernet 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add route prefix=0.0.0.0/0 interface="Ethernet" nexthop=192.168.0.1 publish=Yes
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="VirtualBox Host-Only Network" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_32773" forwarding=enabled advertise=enabled metric=0 nud=enabled ignoredefaultroutes=disabled
add address name="VirtualBox Host-Only Network" address=192.168.56.1 mask=255.255.255.0
add address name="Ethernet" address=192.168.0.104 mask=255.255.255.0


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-SNM8LD9
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Killer e2200 Gigabit Ethernet Controller
Physical Address. . . . . . . . . : D8-CB-8A-CD-57-F8
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::895:3f63:ec33:df85%6(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.104(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : fe80::c85d:4fff:fec2:6771%6
192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 64539530
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-DF-DC-D3-D8-CB-8A-CD-57-F8
DNS Servers . . . . . . . . . . . : 8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TunnelBear Adapter V9
Physical Address. . . . . . . . . : 00-FF-25-C3-F8-3B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:10d7:2bb:50df:d3bc(Preferred)
Link-local IPv6 Address . . . . . : fe80::10d7:2bb:50df:d3bc%5(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 150994944
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1F-DF-DC-D3-D8-CB-8A-CD-57-F8
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: google-public-dns-a.google.com
Address: 8.8.8.8

Name: google.com
Addresses: 2404:6800:4006:806::200e
216.58.199.78


Pinging google.com [216.58.199.78] with 32 bytes of data:
Reply from 216.58.199.78: bytes=32 time=27ms TTL=55
Reply from 216.58.199.78: bytes=32 time=26ms TTL=55

Ping statistics for 216.58.199.78:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 26ms, Maximum = 27ms, Average = 26ms
Server: google-public-dns-a.google.com
Address: 8.8.8.8

Name: yahoo.com
Addresses: 2001:4998:44:204::a7
2001:4998:c:a06::2:4008
2001:4998:58:c02::a9
98.138.253.109
206.190.36.45
98.139.180.149


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=218ms TTL=43
Reply from 98.138.253.109: bytes=32 time=219ms TTL=43

Ping statistics for 98.138.253.109:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 218ms, Maximum = 219ms, Average = 218ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
6...d8 cb 8a cd 57 f8 ......Killer e2200 Gigabit Ethernet Controller
2...00 ff 25 c3 f8 3b ......TunnelBear Adapter V9
1...........................Software Loopback Interface 1
5...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.104 281
127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
192.168.0.0 255.255.255.0 On-link 192.168.0.104 281
192.168.0.104 255.255.255.255 On-link 192.168.0.104 281
192.168.0.255 255.255.255.255 On-link 192.168.0.104 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
224.0.0.0 240.0.0.0 On-link 192.168.0.104 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
255.255.255.255 255.255.255.255 On-link 192.168.0.104 281
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
0.0.0.0 0.0.0.0 192.168.0.1 Default
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
6 4121 ::/0 fe80::c85d:4fff:fec2:6771
5 331 ::/0 On-link
1 331 ::1/128 On-link
5 331 2001::/32 On-link
5 331 2001:0:9d38:90d7:10d7:2bb:50df:d3bc/128
On-link
6 281 fe80::/64 On-link
5 331 fe80::/64 On-link
6 281 fe80::895:3f63:ec33:df85/128
On-link
5 331 fe80::10d7:2bb:50df:d3bc/128
On-link
1 331 ff00::/8 On-link
6 281 ff00::/8 On-link
5 331 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [63488] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [305568] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [66560] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [85504] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [79872] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31232] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [358600] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/03/2017 05:13:02 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007007B
Command-line arguments:
RuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=UserLogon;SessionId=1

Error: (10/03/2017 05:02:44 PM) (Source: Software Protection Platform Service) (User: )
Description: License Activation (slui.exe) failed with the following error code:
hr=0x8007139F
Command-line arguments:
RuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/03/2017 05:00:08 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-SNM8LD9)
Description: Activation of app Microsoft.SkypeApp_kzf8qxf38zg5c!ppleae38af2e007f4358a809ac99a64a67c1 failed with error: -2144927142 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (10/03/2017 04:58:33 PM) (Source: .NET Runtime) (User: )
Description: Application: CefSharp.BrowserSubprocess.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 07B230EB

Error: (10/03/2017 04:57:57 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-SNM8LD9)
Description: Activation of app Microsoft.SkypeApp_kzf8qxf38zg5c!ppleae38af2e007f4358a809ac99a64a67c1 failed with error: -2144927142 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (10/03/2017 04:57:25 PM) (Source: ESENT) (User: )
Description: svchost (3120) SRUJet: Unable to read the header of logfile C:\WINDOWS\system32\SRU\SRU.log. Error -1011.

Error: (10/03/2017 04:57:25 PM) (Source: ESENT) (User: )
Description: svchost (3120) SRUJet: An attempt to read from the file "C:\WINDOWS\system32\SRU\SRU.log" at offset 0 (0x0000000000000000) for 4096 (0x00001000) bytes failed after svchost0 seconds with system error 1453 (0x000005ad): "Insufficient quota to complete the requested service. ". The read operation will fail with error -1011 (0xfffffc0d). If this error persists then the file may be damaged and may need to be restored from a previous backup.

Error: (10/03/2017 04:57:24 PM) (Source: ESENT) (User: )
Description: svchost (3120) SRUJet: Unable to read the header of logfile C:\WINDOWS\system32\SRU\SRU.log. Error -1011.

Error: (10/03/2017 04:57:24 PM) (Source: ESENT) (User: )
Description: svchost (3120) SRUJet: An attempt to read from the file "C:\WINDOWS\system32\SRU\SRU.log" at offset 0 (0x0000000000000000) for 4096 (0x00001000) bytes failed after svchost0 seconds with system error 1453 (0x000005ad): "Insufficient quota to complete the requested service. ". The read operation will fail with error -1011 (0xfffffc0d). If this error persists then the file may be damaged and may need to be restored from a previous backup.

Error: (10/03/2017 04:57:24 PM) (Source: ESENT) (User: )
Description: svchost (3120) SRUJet: Unable to read the header of logfile C:\WINDOWS\system32\SRU\SRU.log. Error -1011.


System errors:
=============
Error: (10/03/2017 05:02:31 PM) (Source: Service Control Manager) (User: )
Description: The CldFlt service failed to start due to the following error:
%%50 = The request is not supported.


Error: (10/03/2017 05:02:31 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:58:29 PM on ‎10/‎3/‎2017 was unexpected.

Error: (10/03/2017 05:01:04 PM) (Source: DCOM) (User: DESKTOP-SNM8LD9)
Description: "C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.19.856.0_x64__kzf8qxf38zg5c\SkypeHost.exe" -ServerName:SkypeHost.ServerServer299Microsoft.SkypeApp_11.19.856.0_x64__kzf8qxf38zg5c!App.AppXzn783b9whkwhc23b3he75wxmkx1djkwy.mcaUnavailableUnavailable

Error: (10/03/2017 04:55:57 PM) (Source: Service Control Manager) (User: )
Description: The Client License Service (ClipSVC) service failed to start due to the following error:
%%1450 = Insufficient system resources exist to complete the requested service.


Error: (10/03/2017 04:55:49 PM) (Source: DCOM) (User: DESKTOP-SNM8LD9)
Description: "C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.19.856.0_x64__kzf8qxf38zg5c\SkypeHost.exe" -ServerName:SkypeHost.ServerServer1450Microsoft.SkypeApp_11.19.856.0_x64__kzf8qxf38zg5c!App.AppX85gcbw533amccd2rr8qswxymhfj649t2.mcaUnavailableUnavailable

Error: (10/03/2017 04:55:45 PM) (Source: DCOM) (User: DESKTOP-SNM8LD9)
Description: "C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.19.856.0_x64__kzf8qxf38zg5c\SkypeHost.exe" -ServerName:SkypeHost.ServerServer1450Microsoft.SkypeApp_11.19.856.0_x64__kzf8qxf38zg5c!App.AppXzn783b9whkwhc23b3he75wxmkx1djkwy.mcaUnavailableUnavailable

Error: (10/03/2017 04:55:42 PM) (Source: DCOM) (User: DESKTOP-SNM8LD9)
Description: "C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.8500.40955.0_x64__8wekyb3d8bbwe\HxTsr.exe" -ServerName:Hx.IPC.Server1450microsoft.windowscommunicationsapps_17.8500.40955.0_x64__8wekyb3d8bbwe!microsoft.windowslive.calendar.AppXwkn9j84yh1kvnt49k5r8h6y1ecsv09hs.mcaUnavailableUnavailable

Error: (10/03/2017 04:55:38 PM) (Source: DCOM) (User: DESKTOP-SNM8LD9)
Description: "C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.19.856.0_x64__kzf8qxf38zg5c\SkypeHost.exe" -ServerName:SkypeHost.ServerServer1359Microsoft.SkypeApp_11.19.856.0_x64__kzf8qxf38zg5c!App.AppXzn783b9whkwhc23b3he75wxmkx1djkwy.mcaUnavailableUnavailable

Error: (10/03/2017 04:55:34 PM) (Source: DCOM) (User: DESKTOP-SNM8LD9)
Description: "C:\WINDOWS\system32\backgroundTaskHost.exe" -ServerName:CortanaUI.AppXy7vb4pc2dr3kc93kfc509b1d0arkfb2x.mca1359Microsoft.Windows.Cortana_1.8.12.15063_neutral_neutral_cw5n1h2txyewy!CortanaUI.AppX360dyffbd5crx5cph6sy881bkkccrbr0.mcaUnavailableUnavailable

Error: (10/03/2017 04:55:33 PM) (Source: DCOM) (User: DESKTOP-SNM8LD9)
Description: "C:\WINDOWS\system32\backgroundTaskHost.exe" -ServerName:App.AppXe9cvj1thv1hmcw0cs98xm3r97tyzy2xs.mca1359Microsoft.WindowsStore_11708.1001.26.0_x64__8wekyb3d8bbwe!App.AppX8h0bdkbb5frkt9s09fvshhbvqnntmvm1.mcaUnavailableUnavailable


Microsoft Office Sessions:
=========================
Error: (10/03/2017 05:13:02 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007007BRuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=UserLogon;SessionId=1

Error: (10/03/2017 05:02:44 PM) (Source: Software Protection Platform Service)(User: )
Description: hr=0x8007139FRuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=NetworkAvailable

Error: (10/03/2017 05:00:08 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-SNM8LD9)
Description: Microsoft.SkypeApp_kzf8qxf38zg5c!ppleae38af2e007f4358a809ac99a64a67c1-2144927142

Error: (10/03/2017 04:58:33 PM) (Source: .NET Runtime)(User: )
Description: Application: CefSharp.BrowserSubprocess.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 07B230EB

Error: (10/03/2017 04:57:57 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-SNM8LD9)
Description: Microsoft.SkypeApp_kzf8qxf38zg5c!ppleae38af2e007f4358a809ac99a64a67c1-2144927142

Error: (10/03/2017 04:57:25 PM) (Source: ESENT)(User: )
Description: svchost3120SRUJet: C:\WINDOWS\system32\SRU\SRU.log-1011

Error: (10/03/2017 04:57:25 PM) (Source: ESENT)(User: )
Description: svchost3120SRUJet: C:\WINDOWS\system32\SRU\SRU.log0 (0x0000000000000000)4096 (0x00001000)-1011 (0xfffffc0d)1453 (0x000005ad)Insufficient quota to complete the requested service. 0.000

Error: (10/03/2017 04:57:24 PM) (Source: ESENT)(User: )
Description: svchost3120SRUJet: C:\WINDOWS\system32\SRU\SRU.log-1011

Error: (10/03/2017 04:57:24 PM) (Source: ESENT)(User: )
Description: svchost3120SRUJet: C:\WINDOWS\system32\SRU\SRU.log0 (0x0000000000000000)4096 (0x00001000)-1011 (0xfffffc0d)1453 (0x000005ad)Insufficient quota to complete the requested service. 0.000

Error: (10/03/2017 04:57:24 PM) (Source: ESENT)(User: )
Description: svchost3120SRUJet: C:\WINDOWS\system32\SRU\SRU.log-1011


CodeIntegrity Errors:
===================================
Date: 2017-09-01 15:07:01.022
Description: Code Integrity determined that a process (\Device\HarddiskVolume8\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume8\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.

Date: 2017-08-24 13:50:40.989
Description: Code Integrity determined that a process (\Device\HarddiskVolume8\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume8\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.

Date: 2017-08-19 11:36:40.237
Description: Code Integrity determined that a process (\Device\HarddiskVolume8\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume8\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.

Date: 2017-08-15 08:48:05.177
Description: Code Integrity determined that a process (\Device\HarddiskVolume8\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume8\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.

Date: 2017-08-14 13:18:26.576
Description: Code Integrity determined that a process (\Device\HarddiskVolume8\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume8\Windows\System32\nvspcap64.dll that did not meet the Store signing level requirements.


=========================== Installed Programs ============================

µTorrent (HKCU\...\uTorrent) (Version: 3.5.0.44090 - BitTorrent Inc.)
Alt1 Toolkit (HKCU\...\Alt1Toolkit) (Version: 1.4.5 - RuneApps)
Ansel (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Ansel) (Version: 378.66 - NVIDIA Corporation) Hidden
Bandicam (HKLM-x32\...\Bandicam) (Version: 3.3.1.1191 - Bandicam.com)
Bandisoft MPEG-1 Decoder (HKLM-x32\...\BandiMPEG1) (Version: - Bandisoft.com)
Blizzard App (HKLM-x32\...\Battle.net) (Version: - Blizzard Entertainment)
Counter-Strike: Global Offensive (HKLM\...\Steam App 730) (Version: - Valve)
Deus Ex: Mankind Divided™ (HKLM\...\Steam App 337000) (Version: - Eidos Montreal)
Discord (HKCU\...\Discord) (Version: 0.0.298 - Discord Inc.)
Driver Booster 4.2 (HKLM-x32\...\Driver Booster_is1) (Version: 4.2.0 - IObit)
EasyMiner version 0.62 (HKLM-x32\...\{B12CECA2-BB8D-4B68-AA9D-2308E1D022DB}_is1) (Version: 0.62 - Open Radio Directory, Inc.)
Epic Games Launcher (HKLM-x32\...\{2DE76AAC-8061-4D9B-B7BA-A7CFBE0F8048}) (Version: 1.1.86.0 - Epic Games, Inc.)
Epic Games Launcher Prerequisites (x64) (HKLM\...\{66C5838F-B854-4A55-89E6-A6138747A4DF}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
ffdshow v1.3.4532 [2014-07-17] (HKLM-x32\...\ffdshow_is1) (Version: 1.3.4532.0 - )
ForHonorBETA (HKLM-x32\...\Uplay Install 2184) (Version: - Ubisoft)
Foxtel GO (HKCU\...\Foxtel GO 1.84) (Version: 1.84 - Foxtel)
Foxtel GO (HKLM-x32\...\{6539476A-FFFE-4014-BABA-2014EC87AA6D}) (Version: 1.84 - Foxtel) Hidden
Ghost Recon Wildlands Beta (HKLM-x32\...\Uplay Install 2970) (Version: - Ubisoft)
GOM Player (HKLM-x32\...\GOM Player) (Version: 2.3.19.5276 - GOM & Company)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 61.0.3163.100 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Grand Theft Auto V (HKLM-x32\...\{E01FA564-2094-4833-8F2F-1FFEC6AFCC46}) (Version: "1.00.0000" - Rockstar Games)
HomeSafe View version 1.2.22 (HKLM-x32\...\{C45D08CB-3B52-4CC3-A959-6C9E53BDDD26}_is1) (Version: 1.2.22 - Dvrsoft Systems, Inc.)
iVMS-4200(v2.5.1.7) (HKLM-x32\...\{7697245D-2E00-4B83-AD27-C051DE314D1F}) (Version: 2.5.1.7 - hikvision)
Java 8 Update 144 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180144F0}) (Version: 8.0.1440.1 - Oracle Corporation)
Killer Bandwidth Control Filter Driver (HKLM\...\{5B7A2B7B-CEA9-4E50-B0E4-E82F204CBE78}) (Version: 1.1.57.1125 - Rivet Networks) Hidden
Killer E220x Drivers (HKLM\...\{77C95134-CA2D-4614-9C86-55B7A6A281AA}) (Version: 1.1.57.1125 - Rivet Networks) Hidden
Killer Network Manager (HKLM\...\{51B5A084-A40D-4F4B-90AA-EF8354EA7D96}) (Version: 1.1.57.1125 - Rivet Networks) Hidden
Killer Performance Suite (HKLM-x32\...\{E70DB50B-10B4-46BC-9DE2-AB8B49E061EE}) (Version: 1.1.57.1125 - Rivet Networks)
Launcher Prerequisites (x64) (HKLM-x32\...\{c6c5a357-c7ca-4a5f-9789-3bb1af579253}) (Version: 1.0.0.0 - Epic Games, Inc.) Hidden
MEmu (HKLM-x32\...\MEmu) (Version: 3.5.0.0 - Microvirt)
Microsoft Office Professional Plus 2016 - en-us (HKLM\...\ProPlusRetail - en-us) (Version: 16.0.8431.2079 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6998.0830 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50907.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{1b103cea-f037-4504-81de-956057b442c3}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026 (HKLM-x32\...\{e46eca4f-393b-40df-9f49-076faf788d83}) (Version: 14.0.23026.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 4.0 (HKLM-x32\...\{2BFC7AA0-544C-4E3A-8796-67F3BE655BE9}) (Version: 4.0.20823.0 - Microsoft Corporation)
Minecraft (HKLM-x32\...\{1C16BCA3-EBC1-49F6-8623-8FBFB9CCC872}) (Version: 1.0.3.0 - Mojang)
Minecraft1.9 (HKLM-x32\...\Minecraft1.9) (Version: - )
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 52.3.0.6436 - Mozilla)
Mozilla Thunderbird 52.3.0 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 52.3.0 (x86 en-US)) (Version: 52.3.0 - Mozilla)
NVIDIA 3D Vision Controller Driver 369.04 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 369.04 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.6.0.74 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.6.0.74 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.16.0318 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.16.0318 - NVIDIA Corporation)
NvNodejs (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvNodejs) (Version: 3.6.0.74 - NVIDIA Corporation) Hidden
NvTelemetry (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvTelemetry) (Version: 2.4.10.0 - NVIDIA Corporation) Hidden
NvvHci (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvvHci) (Version: 2.02.0.5 - NVIDIA Corporation) Hidden
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.8431.2079 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.8431.2079 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.8431.2079 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.8326.2107 - Microsoft Corporation) Hidden
OldSchool RuneScape Launcher 1.2.7 (HKLM-x32\...\{FEDDCE73-34B8-4980-90B8-8619A78C902C}) (Version: 1.2.7 - Jagex Ltd)
OpenBazaar (HKCU\...\OpenBazaar) (Version: 1.1.11 - OpenBazaar)
Oracle VM VirtualBox 5.1.12 (HKLM\...\{C212962C-71C4-4D9F-B8E0-D2CD00C8B8FE}) (Version: 5.1.12 - Oracle Corporation)
Overwatch (HKLM-x32\...\Overwatch) (Version: - Blizzard Entertainment)
PlayBack 1.0.1.15 (HKLM-x32\...\PlayBack) (Version: 1.0.1.15 - )
Razer Cortex (HKLM-x32\...\Razer Cortex_is1) (Version: 8.0.104.420 - Razer Inc.)
Razer Synapse (HKLM-x32\...\{0D78BEE2-F8FF-4498-AF1A-3FF81CED8AC6}) (Version: 2.20.15.1104 - Razer Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.8186 - Realtek Semiconductor Corp.)
Remote Utilities - Host (HKLM-x32\...\{839C304B-8534-4AD9-A7DB-887548DAA656}) (Version: 6.255.6605 - Remote Utilities LLC)
Rising Storm 2: Vietnam (HKLM\...\Steam App 418460) (Version: - Antimatter Games)
Rockstar Games Social Club (HKLM-x32\...\Rockstar Games Social Club) (Version: 1.2.1.0 - Rockstar Games)
RuneScape Launcher 2.2.4 (HKLM\...\RuneScape Launcher_is1) (Version: 2.2.4 - Jagex Ltd)
Rust (HKLM\...\Steam App 252490) (Version: - Facepunch Studios)
SADPTool (HKLM-x32\...\{7D9B79C2-B1B2-433B-844F-F4299B86F26E}) (Version: 3.0.0.100 - hikvision)
ShareX (HKLM\...\82E6AC09-0FEF-4390-AD9F-0DD3F5561EFC_is1) (Version: 11.9.1 - ShareX Team)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0370 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 3.6.0.74 - NVIDIA Corporation) Hidden
Skype™ 7.34 (HKLM-x32\...\{3B7E914A-93D5-4A29-92BB-AF8C3F66C431}) (Version: 7.34.102 - Skype Technologies S.A.)
Sony Mobile Update Engine (HKLM-x32\...\Update Engine) (Version: 2.17.11.201707310934 - Sony Mobile Communications Inc.)
Spotify (HKCU\...\Spotify) (Version: 1.0.64.399.g4637b02a - Spotify AB)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.19 - TeamSpeak Systems GmbH)
TeamViewer 12 (HKLM-x32\...\TeamViewer) (Version: 12.0.83369 - TeamViewer)
The Settlers Online - Standalone Client (HKCU\...\The Settlers Online) (Version: - )
Tom Clancy's Rainbow Six Siege (HKLM-x32\...\Uplay Install 635) (Version: - Ubisoft Montreal)
TunnelBear (HKLM-x32\...\{1FD610E3-CE7E-4E4B-9978-E3E569D66E19}) (Version: 3.0.34.0 - TunnelBear) Hidden
TunnelBear (HKLM-x32\...\{434c0622-6083-418a-85f1-122060c7fe55}) (Version: 3.0.34.0 - TunnelBear)
Uplay (HKLM-x32\...\Uplay) (Version: 27.0 - Ubisoft)
Vulkan Run Time Libraries 1.0.39.1 (HKLM\...\VulkanRT1.0.39.1) (Version: 1.0.39.1 - LunarG, Inc.)
Web Components (HKLM-x32\...\{03B13AF8-9625-478A-AF0E-205337B9415A}_is1) (Version: - )
Windows 10 Update and Privacy Settings (HKLM\...\{4DFCD818-036A-4229-A67D-CF17DC461D92}) (Version: 1.0.14.0 - Microsoft Corporation)
WinRAR 5.40 beta 1 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.40.1 - win.rar GmbH)
Xperia Companion (HKLM-x32\...\{058506CE-4E1C-4087-878E-61D8B5F8F47A}) (Version: 1.7.2.0 - Sony) Hidden
Xperia Companion (HKLM-x32\...\{65415473-2761-4ee3-85c1-5fdf086444c6}) (Version: 1.7.2.0 - Sony)
Xperia Companion Service (HKLM\...\{86C9336F-6376-4E86-A09A-EA7177DEC3D5}) (Version: 1.7.2.0 - Sony) Hidden

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 26%
Total physical RAM: 16279.32 MB
Available physical RAM: 11958.03 MB
Total Virtual: 32663.32 MB
Available Virtual: 27770.81 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:976.68 GB) (Free:274.52 GB) NTFS
2 Drive d: (3TB) (Fixed) (Total:2048 GB) (Free:283.48 GB) NTFS
3 Drive e: () (Fixed) (Total:0.1 GB) (Free:0.07 GB) NTFS
4 Drive f: (Camera) (Fixed) (Total:111.79 GB) (Free:111.68 GB) NTFS
5 Drive g: (256 SSD) (Fixed) (Total:238.37 GB) (Free:61.52 GB) NTFS

========================= Users: ========================================

User accounts for \\DESKTOP-SNM8LD9

Administrator Camera DefaultAccount
Guest John


**** End of log ****
 
I only run the windows anti/firewall on both PC's, if at all.

Have enough knowledge to avoid anything that will infect me - except perhaps if toolbox is malicious :p cause i got that right away ;)
 
MiniToolBox by Farbar Version: 17-06-2016
Ran by Taylor (administrator) on 04-10-2017 at 13:46:25
Running from "C:\John"
Microsoft Windows 7 Ultimate Service Pack 1 (X64)
Model: To be filled by O.E.M. Manufacturer: Gigabyte Technology Co., Ltd.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Taylor-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 90-2B-34-63-B3-7F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f110:e826:9813:b208%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.112(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, October 04, 2017 1:42:13 PM
Lease Expires . . . . . . . . . . : Thursday, October 05, 2017 1:42:13 PM
Default Gateway . . . . . . . . . : fe80::c85d:4fff:fec2:6771%11
192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 244329268
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-20-13-92-02-90-2B-34-63-B3-7F
DNS Servers . . . . . . . . . . . : 192.168.1.1
0.0.0.0
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{3C6DB5CE-86D6-47A6-93B1-F8422395646F}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host google.com. Please check the name and try again.
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host yahoo.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
11...90 2b 34 63 b3 7f ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.112 10
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.112 266
192.168.1.112 255.255.255.255 On-link 192.168.1.112 266
192.168.1.255 255.255.255.255 On-link 192.168.1.112 266
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.112 266
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.112 266
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
11 4106 ::/0 fe80::c85d:4fff:fec2:6771
1 306 ::1/128 On-link
11 266 fe80::/64 On-link
11 266 fe80::f110:e826:9813:b208/128
On-link
1 306 ff00::/8 On-link
11 266 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/04/2017 01:43:56 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/30/2017 12:29:31 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (09/29/2017 10:22:48 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/29/2017 10:12:52 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/27/2017 06:00:37 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/27/2017 04:07:25 AM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (09/27/2017 02:50:10 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/19/2017 12:08:18 PM) (Source: Customer Experience Improvement Program) (User: )
Description: 80004005

Error: (08/19/2017 11:28:59 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/11/2017 01:23:22 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (10/04/2017 01:42:13 PM) (Source: Service Control Manager) (User: )
Description: The MEmusvc service failed to start due to the following error:
%%2 = The system cannot find the file specified.


Error: (09/29/2017 10:56:11 PM) (Source: Tcpip) (User: )
Description: The system detected an address conflict for IP address 192.168.0.128 with the system
having network hardware address BC-51-FE-01-B3-28. Network operations on this system may
be disrupted as a result.

Error: (09/29/2017 10:21:03 PM) (Source: Service Control Manager) (User: )
Description: The MEmusvc service failed to start due to the following error:
%%2 = The system cannot find the file specified.


Error: (09/29/2017 10:11:10 PM) (Source: Service Control Manager) (User: )
Description: The MEmusvc service failed to start due to the following error:
%%2 = The system cannot find the file specified.


Error: (09/27/2017 05:58:56 AM) (Source: Service Control Manager) (User: )
Description: The MEmusvc service failed to start due to the following error:
%%2 = The system cannot find the file specified.


Error: (09/27/2017 05:58:51 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 4:57:32 AM on ‎9/‎27/‎2017 was unexpected.

Error: (09/27/2017 04:41:38 AM) (Source: Microsoft-Windows-Diagnostics-Networking) (User: NT AUTHORITY)
Description: An error occurred. The Network Diagnostics Framework failed to complete the repair phase of operation. A Windows Error Report was generated. [2147942487]

Error: (09/27/2017 02:48:26 AM) (Source: Service Control Manager) (User: )
Description: The MEmusvc service failed to start due to the following error:
%%2 = The system cannot find the file specified.


Error: (08/19/2017 11:27:14 AM) (Source: Service Control Manager) (User: )
Description: The MEmusvc service failed to start due to the following error:
%%2 = The system cannot find the file specified.


Error: (08/11/2017 01:21:45 AM) (Source: Service Control Manager) (User: )
Description: The MEmusvc service failed to start due to the following error:
%%2 = The system cannot find the file specified.



Microsoft Office Sessions:
=========================
Error: (10/04/2017 01:43:56 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/30/2017 12:29:31 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (09/29/2017 10:22:48 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/29/2017 10:12:52 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/27/2017 06:00:37 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/27/2017 04:07:25 AM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (09/27/2017 02:50:10 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/19/2017 12:08:18 PM) (Source: Customer Experience Improvement Program)(User: )
Description: 80004005

Error: (08/19/2017 11:28:59 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/11/2017 01:23:22 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


=========================== Installed Programs ============================

Adobe Flash Player 24 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 24.0.0.186 - Adobe Systems Incorporated)
Ansel (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Ansel) (Version: 376.33 - NVIDIA Corporation) Hidden
Driver Booster 4.3 (HKLM-x32\...\Driver Booster_is1) (Version: 4.3.0 - IObit)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 59.0.3071.115 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Intel(R) Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1011 - Intel Corporation)
Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.15.1730 - Intel Corporation)
Intel(R) USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.4.225 - Intel Corporation)
Java 8 Update 121 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F64180121F0}) (Version: 8.0.1210.13 - Oracle Corporation)
MEmu (HKLM-x32\...\MEmu) (Version: 2.9.6.1 - Microvirt)
Microsoft .NET Framework 4.7 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02053 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026 (HKLM-x32\...\{e46eca4f-393b-40df-9f49-076faf788d83}) (Version: 14.0.23026.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026 (HKLM-x32\...\{74d0e5db-b326-4dae-a6b2-445b9de1836e}) (Version: 14.0.23026.0 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 3.0 (HKLM-x32\...\{3898934B-05AE-41CD-96BE-70DA9BFBCE1F}) (Version: 3.0.11010.0 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 3.1 (HKLM-x32\...\{19BFDA5D-1FE2-4F25-97F9-1A79DD04EE20}) (Version: 3.1.10527.0 - Microsoft Corporation)
Minecraft (HKLM-x32\...\{1C16BCA3-EBC1-49F6-8623-8FBFB9CCC872}) (Version: 1.0.3.0 - Mojang)
Minecraft1.9 (HKLM-x32\...\Minecraft1.9) (Version: - )
NVIDIA 3D Vision Controller Driver 369.04 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 369.04 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 376.53 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 376.53 - NVIDIA Corporation)
NVIDIA GeForce Experience 3.1.2.31 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 3.1.2.31 - NVIDIA Corporation)
NVIDIA Graphics Driver 376.53 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 376.53 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.16.0318 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.16.0318 - NVIDIA Corporation)
NvNodejs (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvNodejs) (Version: 3.1.2.31 - NVIDIA Corporation) Hidden
NvTelemetry (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_NvTelemetry) (Version: 1.2.0.0 - NVIDIA Corporation) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.88.617.2014 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.8004 - Realtek Semiconductor Corp.)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0340 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 3.1.2.31 - NVIDIA Corporation) Hidden
TeamViewer 12 (HKLM-x32\...\TeamViewer) (Version: 12.0.77242 - TeamViewer)
Vulkan Run Time Libraries 1.0.26.0 (HKLM\...\VulkanRT1.0.26.0) (Version: 1.0.26.0 - LunarG, Inc.)
WinRAR 5.40 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.40.0 - win.rar GmbH)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 18%
Total physical RAM: 8139.28 MB
Available physical RAM: 6602.7 MB
Total Virtual: 16276.74 MB
Available Virtual: 14641.21 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:931.41 GB) (Free:827.5 GB) NTFS

========================= Users: ========================================

User accounts for \\TAYLOR-PC

Administrator Guest Taylor


**** End of log ****
 
So I went through that as much as I could but ran into the following issues, and still have limited connectivity on the second PC.

Step 1C) Unable - Multimedia / Gaming Environment not shown
Step 4) uBlock Origin - Ignored as I do not have the connection to download the addon.
DNS Bench not working as no internet access able to be verified
DNS Jumper not attempted for the same reason
Step 6 - Irrelevant as no connection so testmy doesn't work.


EDIT::: Scrap that - I managed to fix it assigning a static IP again - For some reason it wasn't working before when doing this, but now it is!

Still wish I knew why auto-assigning is causing so much issues though - for any device I try to connect, have never had to assign static IP's before.
 
Last edited:
It seems you have not gotten a response from someone as of late, sorry about that.

To help this move along, I have a few questions.

Have you tried checking for a firmware update on the router?
Have you tried to perform a proper power cycle on both the modem and router?

Answering these questions will allow us to further diagnose the issue.
 
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It seems you have not gotten a response from someone as of late, sorry about that.

To help this move along, I have a few questions.

Have you tried checking for a firmware update on the router?
Have you tried to perform a proper power cycle on both the modem and router?

Answering these questions will allow us to further diagnose the issue.
99% sure the answers are yes and yes.
For the final1% - Please define what you mean by a "proper power cycle"

To be sure about the firmware - I've just requested from optus to push the latest out to my router.
 
99% sure the answers are yes and yes.
For the final1% - Please define what you mean by a "proper power cycle"

A proper power cycle would be to first unplug the modem and/or router for 30 seconds.
Then proceed to plugin the modem first and let it power back on(usually another 30 seconds).
After the modem has powered on, plug back in the router and allow it to fully power on.

If you have completed this as stated above, we will move on to the next troubleshooting steps. Please confirm.
 
Last edited:
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Reactions: Malnutrition
Yeah i've definitely done that - I left them all unplugged for a good 30+ minutes and plugged modem in first, then 10 mins between each cabled device on it, then the router, then the same ~10mins between each device, and powered each device (camera / PC's) after plugging them in
 
Yeah i've definitely done that - I left them all unplugged for a good 30+ minutes and plugged modem in first, then 10 mins between each cabled device on it, then the router, then the same ~10mins between each device, and powered each device (camera / PC's) after plugging them in
Thank you for the response.

Just so we get up to date with the current issues.

What are the current issues you are now having even with the original router? This may seem repetitive, but I just want to make sure we are all clear on the current problems. Especially since I was not the original person working with you.
 
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