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Closed/Inactive Need help, laptop cannot connect to certain websites.

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#42
Alright, we will dig deeper as this thing seems to be hidden.

Pre_Scan


Please download Pre_Scan.
Save it to your desktop.
Disable your antivirus, and windows defender.
Close All open work Pre_Scan will close all processes to run.
Right Click Run as Admin.
Allow completion, when it completes the program will reboot your machine and open a log.
Please post that log here in your next reply.



9-Lab Scan.

  • Download 9-Lab Removal Tool.
  • CLICK HERE to determine whether you're running 32-bit or 64-bit for Windows.
  • Install the program onto your computer, then right click the icon run as administrator.
  • Update the program and then run a full scan!
  • Make sure the program updates, might be better to install it update reboot and check for updates again.
  • You need to make sure the database updates!!!
  • Upon Scan Completion Click on Show Results.
  • Then Click On Clean
  • Then Click on Save Log.
  • Save it to your desktop, copy and paste the contents of the log here in your next reply.

Fresh FRST

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

  • Right-click on FRST icon and select Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition option is checked.
  • Press Scan button and wait.
  • The tool will produce two logfiles on your desktop: FRST.txt, and Addition.txt.
Please Copy & Paste them into your next reply
 
#48
Pre_Scan may change your WLAN AutoConfig rendering you unable to connect via wireless.

Use easy service optmizer, Right Click on Wlansvc — WLAN AutoConfig, then select start service, the edit service.



Make sure it is automatic across the board, as per the picture.

YJjG3hv.png


  • Or use windows, hit the start button.
  • Type Services, hit enter.
  • Scroll to WLAN AutoConfig
  • Right Click
  • Start the service.
  • Right Click Properties.
  • Change startup type to Automatic.
Ev0ftZj.png
 
#52
Joshua Bobbitt said:
database to update for 9labs
Click to expand...


Reboot and click on the bottom left corner of 9-Lab.


Joshua Bobbitt said:
Well, I think I'm just going to do a clean install of windows, do you think that would fix it?
Click to expand...

Let's see some fresh FRST logs, we may be on the verge of solving this. I would like to see FRESH FRST logs, after Combofix scan, this tool is more stable and will run without issue. :)

Combofix Scan

Download Combofix from HERE, and save it to your desktop.

**Note: It is important that it is saved directly to your desktop**


IMPORTANT!! - Disable your AntiVirus and AntiSpyware applications.


Right click on ComboFix.exe Run as Administrator & follow the prompts.


  • If you have trouble, stop and post back. Do not try to repeatedly run comboFix!
  • When finished, it will produce a report for you.
.
Note: If after running ComboFix you receive a message stating, "Illegal Operation Attempted on a registry key that has been marked for deletion" rebooting your computer will resolve the problem.
 
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