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My PC is not detecting my headphones

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sham alfayad

sham alfayad

PCHF Member
Jan 4, 2022
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#1
Two days ago I plugged in my headphones and my pc didn't seem to be detecting them. I did some research and tried to update my audio drivers but it says that everything is up to date. The audio drivers that I currently see are 'AMD High Definition Audio Device', 'AMD Streaming Audio Device' and 'HD Webcam C270'. I downloaded Realtek High Definition Audio Driver but I only see it in my programs and not in my device manager. I believe that before this happened that the name of headphones on the pc was Realtek something.
 
#7
Bastet said:
Is anything showing under ‘Other’ Under device manager?
Ensure the headphones work on another device & that the jack is full inserted into the port.
Check too that the volume isn’t muted or very low.
What is the full make & model or the PC & the headphones?
Click to expand...
Sorry for the late reply, I checked the hardware aspect and the headphones work. The devices that it shows me are only the two monitors that I have connected to the pc. Whenever I go to troubleshoot it give me only the option to troubleshoot either one of the monitors (btw the monitors don't give out any sound).

cpu: ryzen 7 1700
gpu: amd vega 64

my headset is a turtlebeach
 
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