• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

My laptop's sound is glitching and my screen is freezing

Status
Not open for further replies.
Hello everybody
So lately I've been having a problem with my laptop, sometimes when i turn it on it starts acting weird. My sound starts to glitch for no reason at all, and the screen freezes for like a moment or so. I've tried reinstalling windows (not torrented), with all drivers (most recent), and what I've figured out is that it has to do something with my bluetooth chip, because when there were no driver installed for it, the problem occured, but when I installed it, it seemed like it stopped. But as I turned it on yesterday it started again, now as i turned off the bluetooth funtcion it stopped as I see it.
What i know so far:
  • All cables are ok, I've checked,
  • The sound glitch is still happening with aux but not with bluetooth

My laptop : Acer Aspire VN7-571g-576a with win10 home

Thank you guys for any help.
(Also english isn't my native language so sorry for any spelling mistakes and grammarly incorrect phrases)
 
Status
Not open for further replies.