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mouse lags suddenly

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maxim123

PCHF Member
Aug 2, 2017
325
18
It has been about a week I think. When I just keep on browsing the net - just normal browsing, facebook or google or instagram -, the mouse suddenly starts slowing up for few seconds before turning to normal. It has been happening once in a while recently. I am not sure what's going on. Is this a sign of infection?
Thank you.
 
Last edited:
Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.
In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 
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Couple of things of note in Speccy but before going into them can I ask a couple of questions.

Do you have the same problem when accessing data on the C: partition which is where Windows is.

Does the problem happen if you boot into Safe Mode and Safe Mode with Networking, if not tried see info here
 
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Hi maxim123. Does the same issue happen regardless of what Internet browser you are using?

Lets see what is starting up with your machine.

Please download Autoruns. After you download the zipped folder on your desktop, right click the zipped folder and click Extract All. After the folder has been extracted open the regular folder. Run the autoruns.exe program by right clicking on it and selecting Run as administrator. When you open the program, click the Logon Tab and then post a screenshot of all the startup entries on the Logon Tab in your next reply.
 
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Couple of things of note in Speccy but before going into them can I ask a couple of questions.

Do you have the same problem when accessing data on the C: partition which is where Windows is.

Does the problem happen if you boot into Safe Mode and Safe Mode with Networking, if not tried see info here



Hi maxim123. Does the same issue happen regardless of what Internet browser you are using?

Lets see what is starting up with your machine.

Please download Autoruns. After you download the zipped folder on your desktop, right click the zipped folder and click Extract All. After the folder has been extracted open the regular folder. Run the autoruns.exe program by right clicking on it and selecting Run as administrator. When you open the program, click the Logon Tab and then post a screenshot of all the startup entries on the Logon Tab in your next reply.

Hi, I was out on a wedding celebration yesterday so couldn't be available. I usually put all my programs on d drive and not on the system drive c. Haven't checked the safe mode part, will try it today and reply.

I usually only use firefox. I use google chrome but only sometimes, so I am not sure if I have experienced the same problem when using it. I will try using it and see if the problem is there.
Here is the autoruns screenshot:


autoruns.png
 
In Autoruns on the Logon Tab, uncheck the following items:

AdobeAAMUpdater
CAudioFilerAgent
ForteConfig
LenovoUtility
SmartAudio
StartCN
KeyScrambler
CCleaner Monitoring
IDMan
Steam
Toolwiz TimeFreeze
Google Chrome
Microsoft Windows item highlighted in yellow

Reboot the computer after unchecking those items and let me know if there is any change.
 
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Hi, I checked it and it was not only in browser, the mouse lagged even while reading documents. This is happening when the system is loading new info. Like scrolling a document, opening a link, opening a video. It only happens once or twice then turns normal for a long period before again lagging for few seconds.

Even after unchecking the specified logon boxes and restarting, it is the same.
 
You have Toolwiz TimeFreeze installed. Any changes done to your machine, will revert back to the day you installed this software. Can you remove this program and then follow the instructions below.

PC Hunter Scan!

Download PCHunter
Disable your antivirus prior to this scan!!
Unzip the program to your desktop.
You will need to run the version that is compatible with your windows.
If you are unsure if your operating system is 32 or 64 Bit please go HERE.
Right click either the 64 or 32 bit version and Run as Administrator.
After the program starts, go to the Examination Tab.
Click it once -- Look at the bottom and check mark Hide Safe Items.
Then click Generate Examination Report.
Allow 5 to 10 minutes for the program to generate the report.
Once complete you will be able to click the Export Examination Report button.
Save it where you like and name it what you like.
Then copy the entire report, and paste it here in your next reply.
 
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Can you uninstall Avast for now.. I'd really like to see that log. You will need to download a new copy of PChunter after you uninstall Avast.
there is still "load driver error" error when I open the pchunter app??? Here is the examination report (not sure if it means anything but it was completed in less than a minute)

Code:
PC Hunter Standard --- Computer Examination Report
Examination Date: 2018-03-05 09:48
OS Information: Microsoft Windows 10  (build 16299), 64-bit
Internet Explorer: 9.11.16299.0

Examination Items:
      Process
      Process Modules
      Process Threads
      Kernel Module
      Notify Routine
      Filter
      DPC Timer
      Worker Thread
      HalDispatchTable
      HalPrivateDispatchTable
      HalAcpiDispatchTable
      MiniFilter
      File System
      Sfilter FileSystem Filter Callback
      ClassInitData Callback
      Npfs Dispatch Fun
      Msfs Dispatch Fun
      Usbport Dispatch Fun
      System Debug
      Object Hijack
      Direct IO
      GDT
      SSDT
      Shadow SSDT
      FSD
      Keyboard
      I8042prt
      Mouclass
      Partmgr
      Classpnp
      Atapi
      Acpi
      Scsi
      Kernel Hook
      PTE HOOK
      Object Type
      IDT
      Message Hook
      Process Hook
      KernelCallbackTable
      Port
      Tcpip
      Ndis Handler
      IE Plugin
      IE Shell
      Spi
      Hosts File
      Startup
      Service
      Schedule Task
      File Association
      IFEO
      IME/CTF
      Firewall Rule
      System User Name
      Scan MBR Rootkit

==========================================================================================

Process


==========================================================================================

Process Modules


==========================================================================================

Process Threads


==========================================================================================

Kernel Module


==========================================================================================

Notify Routine

       Nothing

==========================================================================================

Filter


==========================================================================================

DPC Timer


==========================================================================================

Worker Thread


==========================================================================================

HalDispatchTable

       Nothing

==========================================================================================

HalPrivateDispatchTable

       Nothing

==========================================================================================

HalAcpiDispatchTable

       Nothing

==========================================================================================

MiniFilter

       Nothing

==========================================================================================

File System

       Nothing

==========================================================================================

Sfilter FileSystem Filter Callback

       Nothing

==========================================================================================

ClassInitData Callback

       Nothing

==========================================================================================

Npfs Dispatch Fun

       Nothing

==========================================================================================

Msfs Dispatch Fun

       Nothing

==========================================================================================

Usbport Dispatch Fun

       Nothing

==========================================================================================

System Debug

       Nothing

==========================================================================================

Object Hijack

       Nothing

==========================================================================================

Direct IO


==========================================================================================

GDT

       Nothing

==========================================================================================

SSDT

       Nothing

==========================================================================================

Shadow SSDT

       Nothing

==========================================================================================

FSD

       Nothing

==========================================================================================

Keyboard

       Nothing

==========================================================================================

I8042prt

       Nothing

==========================================================================================

Mouclass

       Nothing

==========================================================================================

Partmgr

       Nothing

==========================================================================================

Classpnp

       Nothing

==========================================================================================

Atapi

       Nothing

==========================================================================================

Acpi

       Nothing

==========================================================================================

Scsi

       Nothing

==========================================================================================

Kernel Hook

       Nothing

==========================================================================================

PTE HOOK

       Nothing

==========================================================================================

Object Type

       Nothing

==========================================================================================

IDT

       Nothing

==========================================================================================

Message Hook

       Nothing

==========================================================================================

Process Hook

            Nothing

==========================================================================================

KernelCallbackTable

       Nothing

==========================================================================================

Port

       Nothing

==========================================================================================

Tcpip

       Nothing

==========================================================================================

Ndis Handler

       Nothing

==========================================================================================

IE Plugin

       Nothing

==========================================================================================

IE Shell

       Nothing

==========================================================================================

Spi

       Nothing

==========================================================================================

Hosts File

       Nothing

==========================================================================================

Startup

       Nothing

==========================================================================================

Service

       AdaptiveSleepService - Started - Automatic - "C:\Program Files\ATI Technologies\ATI.ACE\A4\AdaptiveSleepService.exe" - File not found -  -
       AdobeFlashPlayerUpdateSvc - Stopped - Manual - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe - Adobe Systems Incorporated -  -
       AMD External Events Utility - Started - Automatic - C:\Windows\System32\atiesrxx.exe - AMD -  -
       cphs - Stopped - Manual - C:\Windows\SysWOW64\IntelCpHeciSvc.exe - Intel Corporation -  -
       CxAudMsg - Started - Automatic - "C:\WINDOWS\system32\CxAudMsg64.exe" - Conexant Systems Inc. -  -
       ETDService - Started - Automatic - "C:\Program Files\Elantech\ETDService.exe" - ELAN Microelectronics Corp. -  -
       FLEXnet Licensing Service - Stopped - Manual - "C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe" - Acresso Software Inc. -  -
       gupdate - Stopped - Automatic - "C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /svc - Google Inc. -  -
       gupdatem - Stopped - Manual - "C:\Program Files (x86)\Google\Update\GoogleUpdate.exe" /medsvc - Google Inc. -  -
       igfxCUIService2.0.0.0 - Started - Automatic - C:\Windows\System32\igfxCUIService.exe - Intel Corporation -  -
       ImControllerService - Started - Automatic - "C:\Program Files\Lenovo\ImController\Service\Lenovo.Modern.ImController.exe" - Lenovo Group Limited -  -
       Intel(R) Capability Licensing Service Interface - Started - Automatic - "C:\Program Files\Intel\iCLS Client\HeciServer.exe" - Intel(R) Corporation -  -
       Intel(R) Capability Licensing Service TCP IP Interface - Stopped - Manual - "C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe" - Intel(R) Corporation -  -
       jhi_service - Started - Automatic - "C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe" - Intel Corporation -  -
       MBAMService - Stopped - Manual - "C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe" - Malwarebytes -  -
       MozillaMaintenance - Stopped - Manual - "C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe" - Mozilla Foundation -  -
       SAService - Stopped - Automatic - "C:\WINDOWS\system32\SAsrv.exe" - File not found -  -
       SkypeUpdate - Stopped - Automatic - "C:\Program Files (x86)\Skype\Updater\Updater.exe" - Skype Technologies -  -
       Steam Client Service - Stopped - Manual - "C:\Program Files (x86)\Common Files\Steam\SteamService.exe" /RunAsService - Valve Corporation -  -
       SwitchBoard - Stopped - Manual - "C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" - Adobe Systems Incorporated -  -
       TunnelBearMaintenance - Started - Automatic - "D:\Program Files (x86)\tunnelbear\TunnelBear.Maintenance.exe" -  -  -
       uSHAREitSvc - Stopped - Manual - "d:\Program Files (x86)\SHAREit Technologies\SHAREit\SHAREit.Service.exe" - SHAREit Technologies Co.Ltd -  -
       VoodooShieldService - Started - Automatic - "C:\Program Files\VoodooShield\VoodooShieldService.exe" - VoodooSoft, LLC  -  -
       WindscribeService - Started - Automatic - "d:\Program Files (x86)\Windscribe\WindscribeService.exe" - Windscribe Limited -  -

==========================================================================================

Schedule Task

       3548999f-9268-48fe-aaf2-25748d9bb947 - \Lenovo\ImController\TimeBasedEvents\3548999f-9268-48fe-aaf2-25748d9bb947 - C:\Program Files\Lenovo\ImController\Service\Lenovo.Modern.ImController.exe - <?xml version="1.0" encoding="utf-16"?>
<SubscribedEvent xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" monitor="TimeBasedMonitor" runas="User" plugin="LenovoDeviceMetricsPlugin" trigger="TimeBaseChange">
  <Parameter><![CDATA[<?xml version="1.0" encoding="utf-16"?>
<TimeBasedEventSubscription>
<FriendlyName>RunDailyEvent</FriendlyName>
<OOBEProximity>false</OOBEProximity>
<RepeatIntervalUnit>Daily</RepeatIntervalUnit>
<RepeatInterval>1</RepeatInterval>
</TimeBasedEventSubscription>]]></Parameter>
</SubscribedEvent><!-- 1.0.0.2> - Enable - Lenovo Group Limited
       79b8dac4-6155-41a0-9491-880a3cb66297 - \Lenovo\ImController\TimeBasedEvents\79b8dac4-6155-41a0-9491-880a3cb66297 - C:\Program Files\Lenovo\ImController\Service\Lenovo.Modern.ImController.exe - <?xml version="1.0" encoding="utf-16"?>
<SubscribedEvent xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" monitor="TimeBasedMonitor" runas="System" plugin="GenericTelemetryPlugin" trigger="TimeBaseChange">
  <Parameter><![CDATA[<?xml version="1.0" encoding="utf-16"?>
<TimeBasedEventSubscription>
<FriendlyName>RunDailyEvent</FriendlyName>
<OOBEProximity>false</OOBEProximity>
<RandomDelay>PT3H</RandomDelay>
<RequireNetworkConnection>true</RequireNetworkConnection>
<RepeatIntervalUnit>Daily</RepeatIntervalUnit>
<RepeatInterval>3</RepeatInterval>
<StartDateTime>2016-01-31T09:00:10</StartDateTime>
</TimeBasedEventSubscription>]]></Parameter>
</SubscribedEvent><!-- 1.0.0.2> - Enable - Lenovo Group Limited
       b9446d13-4402-4204-871f-ad8d36d8b60f - \Lenovo\ImController\TimeBasedEvents\b9446d13-4402-4204-871f-ad8d36d8b60f - C:\Program Files\Lenovo\ImController\Service\Lenovo.Modern.ImController.exe - <?xml version="1.0" encoding="utf-16"?>
<SubscribedEvent xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" monitor="TimeBasedMonitor" runas="User" plugin="LenovoCompanionAppPlugin" trigger="TimeBaseChange">
  <Parameter><![CDATA[<?xml version="1.0" encoding="utf-16"?>
        <TimeBasedEventSubscription>
          <FriendlyName>RunDailyEvent</FriendlyName>
          <OOBEProximity>false</OOBEProximity>
          <RepeatIntervalUnit>Daily</RepeatIntervalUnit>
          <RepeatInterval>1</RepeatInterval>
          <StartDateTime>2016-01-31T12:00:10</StartDateTime>
        </TimeBasedEventSubscription>]]></Parameter>
</SubscribedEvent><!-- 1.0.0.2> - Enable - Lenovo Group Limited
       bdeb8950-68ab-4c3c-9f70-686b645b5251 - \Lenovo\ImController\TimeBasedEvents\bdeb8950-68ab-4c3c-9f70-686b645b5251 - C:\Program Files\Lenovo\ImController\Service\Lenovo.Modern.ImController.exe - <?xml version="1.0" encoding="utf-16"?>
<SubscribedEvent xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" monitor="TimeBasedMonitor" runas="user" plugin="GenericMessagingPlugin" trigger="TimeBaseChange">
  <Parameter><![CDATA[<?xml version="1.0" encoding="utf-16"?>
<TimeBasedEventSubscription>
<FriendlyName>RunDailyEvent</FriendlyName>
<OOBEProximity>false</OOBEProximity>
<RandomDelay>PT2H</RandomDelay>
<RepeatIntervalUnit>Daily</RepeatIntervalUnit>
<RepeatInterval>1</RepeatInterval>
<StartDateTime>2016-01-31T14:00:15</StartDateTime>
</TimeBasedEventSubscription>]]></Parameter>
</SubscribedEvent><!-- 1.0.0.2> - Enable - Lenovo Group Limited
       GatherNetworkInfo - \Microsoft\Windows\NetTrace\GatherNetworkInfo - C:\Windows\System32\gatherNetworkInfo.vbs - Network information collector - Enable - File not found
       Adobe Flash Player PPAPI Notifier - \Adobe Flash Player PPAPI Notifier - C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_28_0_0_161_pepper.exe - This task keeps your Adobe Flash PPAPI Player installation up to date with the latest enhancements and security fixes. If this task is disabled or removed, Adobe Flash Player will be unable to automatically secure your machine with the latest security fixes. - Enable - Adobe Systems Incorporated
       Adobe Flash Player Updater - \Adobe Flash Player Updater - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe - This task keeps your Adobe Flash Player installation up to date with the latest enhancements and security fixes. If this task is disabled or removed, Adobe Flash Player will be unable to automatically secure your machine with the latest security fixes. - Enable - Adobe Systems Incorporated
       CCleanerSkipUAC - \CCleanerSkipUAC - C:\Program Files\CCleaner\CCleaner.exe -  - Enable - Piriform Ltd
       GoogleUpdateTaskMachineCore - \GoogleUpdateTaskMachineCore - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe - Keeps your Google software up to date. If this task is disabled or stopped, your Google software will not be kept up to date, meaning security vulnerabilities that may arise cannot be fixed and features may not work. This task uninstalls itself when there is no Google software using it. - Enable - Google Inc.
       GoogleUpdateTaskMachineUA - \GoogleUpdateTaskMachineUA - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe - Keeps your Google software up to date. If this task is disabled or stopped, your Google software will not be kept up to date, meaning security vulnerabilities that may arise cannot be fixed and features may not work. This task uninstalls itself when there is no Google software using it. - Enable - Google Inc.

==========================================================================================

File Association

       Nothing

==========================================================================================

IFEO

       Nothing

==========================================================================================

IME/CTF

       Nothing

==========================================================================================

Firewall Rule

       Nothing

==========================================================================================

System User Name

       Nothing

==========================================================================================

Scan MBR Rootkit

       Nothing
 
Well, there must be an issue with PChunter and windows 10...

Auto logger scan!


  • Disable your Antivirus & Anti spyware applications!!
  • Download Autologger to your desktop.
  • Unzip it there. -- If you are unsure how to unzip a program, then use ---- http://www.7-zip.org/ ----
  • Right click Autologger and run as admin. (Xp user double click)
  • AVZ4 will open and scan your machine, allow this to complete.
  • Upload Collectionlog.zip to your next reply.
  • KA81Q57.png
 
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