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mouse keyboard issues

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PCHF Member
Jul 10, 2020
My friend has a PC laptop using a Logitech M185 mouse and a k270 wireless keyboard. The mouse broke and was replaced with a like-new one and the nano USB receiver from the replacement mouse was inserted in the laptop. The new mouse then worked fine but the keyboard did not operate. What do I do? I am 88 and a Mac user so please respond as if you're talking to a 5-year old.
Or better still get your friend who owns the pc to join up and ask. This will make assisting direct and accurate.
I will do what you suggest. Also, I agree with your thought that it would be better for him to post on this forum directly: how ever he is severely computer illiterate and has trouble just entering his password.
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