In Progress Mouse Keyboard Freezing

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Poolfreak

PCHF Member
PCHF Member
Jan 11, 2021
3
0
43
Hi

I seem to be having a reoccurring problem with y mouse and keyboard
Every so often the mouse and keyboard will freeze
It can be 5 minutes or a couple of hours
When I reboot it starts of Ok and then the same issue occurs
If I am watching a film the film audio still seems to be running
The mouse and Keyboard are both USB hard wired

It is almost like the every couple of minutes the computer is running a background check or programme in the background whereby if the mouse doesn't respond it freezes
Wondering if anyone has any suggestions?
 

Rustys

PCHF Administrator
Administrator
Support Team
Jul 22, 2016
3,226
677
127.0.0.1
pchelpforum.net
would be be a conflict in programs or lack of ram?

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

This does not include the power supply you will need to post the make and model

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

Lets also try a clean boot and see if the issue persist.
How to perform a clean boot in Windows (microsoft.com)
 

Poolfreak

PCHF Member
PCHF Member
Jan 11, 2021
3
0
43
Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

This does not include the power supply you will need to post the make and model

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

Lets also try a clean boot and see if the issue persist.
How to perform a clean boot in Windows (microsoft.com)
It is a gigabyte H61M-S2V-B3 with an intel 6 series/C200 series chipset
if that helps