Motherboard does not recognize

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JDGS

PCHF Member
PCHF Member
Feb 9, 2019
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Hello everyone,

I have an Asus ROG G501vW laptop. This model has 2 ram memories of 8GB each, but recently one of them stopped being recognized by the motherboard. I took my laptop to a technician and he said that nothing could be done, because the problem was the motherboard. He tested taking out the ram and connect it, which solved the problem, but only temporarily. After a few restarts the same happened again. He also tried different rams, but it didn’t work.
Does anybody know if there is a way to solve this problem? I know I could buy a new motherboard, but it is extremely expensive and it's not worth it.

Thank you so much,
Daniel
 

Bruce

Forum Regular
Support Team
PCHF Member
Oct 8, 2017
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Yeppoon, QLD, Australia.
I mean, it certainly may be the memory slot controller chip on the mobo, but I would have thought something like that either works or it doesn't, not temporarily works.
So if you one the PC on just the one RAM chip, all is OK?
If so, that would suggest the RAM chip is the culprit.
and him testing different RAMs that didn't work may simply be he used incompatible ones.

just a theory...
 

JDGS

PCHF Member
PCHF Member
Feb 9, 2019
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Yes, with just one Ram it works fine. I will take the pc to another technician and see what he says. Thanks a lot for the help. Cheers.
 
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