• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Monitors don't turn on when turning on pc

Status
Not open for further replies.
S

SacredCourt

PCHF Member
Apr 3, 2022
4
0
28
#1
So my gpu has been having issues for roughly 2 years now. What sometimes happens is that my display driver crashes when starting a game - about 10 seconds into the game my monitors freeze and I have to crash my pc (I can often still hear sound and do things, i just dont see anything, but sometimes my whole pc would freeze). This would happen every few weeks or months and go away by itself (or after I removed dust from my pc/gpu, which usually doesn't even have much if any dust on it?).

What started happening recently is after i turn on my pc from sleep mode it boots up as usual, but my monitors dont turn on at all. I have to crash my pc and reboot it multiple times until it just suddenly works at some point.

The temperatures are normal and there are no other issues. Since I can continue to use my pc as usual this has to be an issue with my gpu (a GTX 970 MSI).
 
#2
So other can assist let get a speccy report.

Do not forget to post the make and model of the PSU if this is a desktop.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 
#3
Rustys said:
So other can assist let get a speccy report.

Do not forget to post the make and model of the PSU if this is a desktop.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:

In Speccy, click File, and then click Publish Snapshot.

In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.

Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
Click to expand...
Thanks. Here's the speccy snapshot:

 
#6
Here are some things that you can try while waiting for others to comment in no particular order.

If you remove the GPU and run off the onboard display does the same thing happen?

Have you tried reinstalling the GPU drivers?

Use DDU to completely remove the drives and then reinstall.
www.guru3d.com

Display Driver Uninstaller (DDU) download version 18.0.7.6

Download Display Driver Uninstaller (DDU) - Remove AMD/NVIDIA/INTEL Graphics Drivers Cleanly - DDU is a driver removal utility that helps you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, leaving no leftovers behind, including registry keys, folders, files...
www.guru3d.com www.guru3d.com

Change the power scheme to Balanced High Power can be a form of over clocking.

Turn off Hibernate using this command in an Elevated Command Prompt
powercfg.exe /hibernate off

You need to have at least 30% free space on you C: drive
Partition 2
Partition ID: Disk #1, Partition #2
Disk Letter: C:
File System: NTFS
Volume Serial Number: A83CDF98
Size: 222 GB
Used Space: 192 GB (86%)
Free Space: 30 GB (14%)

Now a days you have to have 30 percent of the drive available for windows to run properly plus 32 GB available for Windows to update. Then there is also reserved around 7-10 GB.

Have you tried running a clean boot to see if that shows anything?

How to perform a clean boot in Windows - Microsoft Support

Describes how to use the clean boot process to troubleshoot a problem in Windows 8.1, Windows 8, Windows 7, or Windows Vista.
support.microsoft.com support.microsoft.com
 
#8
If you remove the GPU and run off the onboard display does the same thing happen?
Click to expand...

This is difficult for me to test out, since for the last 2-3 days this issue has not occurred once, but today it happened again. Since I can't replicate the issue consistently I'm not sure how i can test this out.

Some time ago I have re-installed my GPU drivers with DDU and also done a clean install of windows. That did not fix the issue. What used to happen back then is that my pc would freeze after opening a game (but would boot up normally), lately the opposite is the case (games work, but boot up sometimes does not until multiple attempts). I guess I could do another GPU driver reinstall, but i highly doubt this would fix anything considering I've already done this before.

I changed the power scheme to balanced 2 days ago and the issue happened again today.

I turned off hibernate through that command.

I have not done a clean boot yet.
 
#9
Your best bet for testing the GPU is to remove (or just unplug the power cables to it) and use onboard video.

Do this for an amount of time that will give you a decent idea of whether or not it's the issue, start with a couple days.

It might also be beneficial to go through and clear out old/unwanted apps and programs.
 
#10
You will have to remove ethe card cannot just unplug it as long as the card is attached to the system it will overrider the onboard.

SacredCourt said:
and also done a clean install of windows.
Click to expand...
Did you remember to install the Chipset drivers first?

SacredCourt said:
I guess I could do another GPU driver reinstall, but i highly doubt this would fix anything considering I've already done this before.
Click to expand...
Where are you getting the drivers?
 
Status
Not open for further replies.
Top Bottom
Back
Forums
Resources
Menu