Solved memory_management

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robert 8

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Hi guys,
Been getting these a lot lately, since the change to the 18323 build of win 10, while using firefox. 5 times durin 2 days was the norm.
Now when i switched to chrome, everything was fine for a few days, until this morning, when i had about 9 browser tabs opened, but mind you with the previous windows i was using 15+ tabs open and my PC even though it's older 1150 build and has no GPU had no problems or BSOD's.

P.S: all chkdsk and memory diagnostic's seemed to be fine days ago, but i can re-run them if you want.
 

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phillpower2

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Hello Robert,

Only one of your crash dmps is of any use as the others are too old, Chrome is flagged up as the cause in the latest and looking at the rest of the dmp it is possible that Avast was also involved.

Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.

To publish a Speccy profile to the Web:
In Speccy, click File, and then click Publish Snapshot.
In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
 

phillpower2

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Windows is badly out of date which is putting you at risk of malware attack, get it up to date asap.

Any idea why you have software for a Western Digital hard drive on your computer when your HDD is the Seagate brand.

Uninstall Avast using the Avast clean removal info here

Stick with Windows Defender, once Avast has been correctly uninstalled, check to see if Windows Defender has auto enabled and allow it to update and carry out a full scan of your computer.

Get Windows fully up to date, run Speccy again and post the updated url for us.
 

phillpower2

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As far as windows it says it's up to date in manager.
Speccy is telling us that no Windows updates have ever been installed and you still have Avast SecureLine on the computer.

See how things go now that you have uninstalled the Avast AV, if the computer crashes again we will need the latest crash dmp and a Speccy url that shows Windows fully up to date and Auto Update enabled, just a fyi, we need to see that Windows is fully up to date for a couple of reasons, an up to date OS is more likely to be a legit version of Windows, we cannot troubleshoot Windows when it is out of date and one or more of the updates that is missing could be the fix that is needed to resolve any issue/s that you may be having.
 

robert 8

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ok so uninstalled secureline via windows "add - remove" cause avastclear missed it.
i agree, we need windows updated, but it's a beta vers. for testers, so that may be the cause for the bsod.
Also the reason it won't update is It's a free insider-preview-build-18323, version 1903 (which comes out in april apparently), i'll try updating to 18343, which came out yesterday.
If you can't help further cause of my version, i understand. Otherwise, i can post another snapshot.
 
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phillpower2

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ok so uninstalled secureline via windows "add - remove" cause avastclear missed it.
Any further BSOD since you uninstalled all traces of Avast.

i agree, we need windows updated, but it's a beta vers. for testers, so that may be the cause for the bsod.
Was aware of it being an insider preview from the "18323 build of win 10," info in your OP and while it could be the reason for the instability of Windows it could just as easily be the presence of Avast or a problem with the RAM.

Also the reason it won't update is It's a free insider-preview-build-18323, version 1903 (which comes out in april apparently), i'll try updating to 18343, which came out yesterday.
Insider previews will update but you must have an active Microsoft account either personal or for work, do you have such an account.

If you can't help further cause of my version, i understand. Otherwise, i can post another snapshot.
We cannot help if it does turn out to be Windows related and for the reasons that you mention, the software is work in progress and something that only Microsoft engineers should be having anything to do with, depending on the answer to the question that I asked above our work could be done here if you have had no further crashes.
 

robert 8

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rarely, but i'm sure if i install a stable win10 version it won't be the case.
 

phillpower2

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Any problems after installing Windows 10 using a registered Microsoft product key start a thread on the appropriate forum and one of us will help you there (y)
 
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