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Low FPS, Can't Find Out Why

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#21
To add to what others have stated.

Does this user user use any torrent software?

What are the chance that Windows 10 is checking and or downloading updates?

I am having lag issues with mine downloading and preparing for the new Creators update.

Did you ever get what Evan has requested?
Evan Omo said:
Hi coolhandluke. Looking at your temperatures everything looks normal so the system should not be throttling to prevent overheating.

On Windows 10 the Virtual Memory setting that Dougie posted, should be set to System Managed Size so let Windows handle this setting as there is little reason to change it.

Lets make sure there is no corruption in the file system.

Click Start< type Command Prompt in the Start search box, right click on Command Prompt and click on Run as administrator. After the Command Prompt window opens, type chkdsk C: /r and hit enter. Type Y to confirm that you want to schedule a Check Disk to run on the next restart. After the Check Disk has been scheduled, close the Command Prompt window and reboot the computer to allow Check Disk to run.

Then lets see what is starting up with your machine.

Please download Autoruns. After you download the zipped folder on your desktop, right click the zipped folder and click Extract All. After the folder has been extracted open the regular folder. Run the autoruns.exe program by right clicking on it and selecting Run as administrator. When you open the program, click the Logon Tab and then post a screenshot of all the startup entries on the Logon Tab in your next reply.
Click to expand...
 
#22
Rustys said:
To add to what others have stated.

Does this user user use any torrent software?

What are the chance that Windows 10 is checking and or downloading updates?

I am having lag issues with mine downloading and preparing for the new Creators update.

Did you ever get what Evan has requested?
Click to expand...
^ not yet, but the person has been gone the past couple of days. I'm going to ask his mom if she can leave teamviewer running one night and I'll remote in. I didn't try the virtual memory thing yet.

To be honest, I was thinking it was the creators update as well, because my pc is on 1703 while his version of Windows is 1600 something. I tried to update his computer but it kept saying up to date. I plan on tryin to download the update tonight and I'll run the benchmark and check the VM.

Thanks,

Luke
 
#23
Last edited by a moderator:
#24
You are getting low FPS because your PC is not strong enough to play the games you are trying to play. Simple.
Play games your PC can handle. You want to play these games with high FPS, then build a Computer strong enough.:)
I can't think of any more tips.
 
Last edited:
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#25
DOUGIE said:
You are getting low FPS because your PC is not strong enough to play the games you are trying to play. Simple.
Play games your PC can handle. You want to play these games with high FPS, then build a Computer strong enough.:)
I can't think of any more tips.
Click to expand...

Edited by ...Veeg
I appreciate everything you have suggested so far, but I have built many computers, a lot with crappier specs than his and they run his games a lot better than what he is getting now. I have said this before, his computer was running these games better and then all of a sudden they started tanking in fps, so something is going on... I would be ok with you saying that if he got those frames on all high settings (like 60 fps in H1Z1 on all high settings) but that isn't the case. He is playing every game on all low settings and his fps is nothing like what it used to be.

Luke
 
Last edited by a moderator:
#26
Here is one way that you can pull the log for CHKDSK to view it. You can also COPY and PASTE the contents from the TXT file into a post.

1. Press the Windows + R keys to open the Run dialog, type powershell.exe, and press Enter.

2. In PowerShell, copy and paste the command below, and press Enter.

get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt

3. CHKDSKResults.txt file will be created on your desktop, that is the log file of your chkdsk scan results from Event Viewer.
 
#27
Rustys said:
Here is one way that you can pull the log for CHKDSK to view it. You can also COPY and PASTE the contents from the TXT file into a post.

1. Press the Windows + R keys to open the Run dialog, type powershell.exe, and press Enter.

2. In PowerShell, copy and paste the command below, and press Enter.

get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt

3. CHKDSKResults.txt file will be created on your desktop, that is the log file of your chkdsk scan results from Event Viewer.
Click to expand...
What would CHKDSK do in this situation. And to answer your quesion before, he doesn't use any torrenting software. I'll try the CHKDSK tonight or tomorrow.
 
#28
In post number 9 of this thread an experienced technician asked you to perform 2 diagnostic procedures which to date have been ignored. Perhaps you should take this advice?
 
#29
gus said:
In post number 9 of this thread an experienced technician asked you to perform 2 diagnostic procedures which to date have been ignored. Perhaps you should take this advice?
Click to expand...
Thank you for the observation sir, been busy with school and work, will ask the person to download autoruns to the computer and run the chkdsk.
 
#31
Evan Omo said:
Sounds good Luke. I'll look forward to the results and then I can provide in depth troubleshooting instructions from there. :)

To answer your question about Check Disk have a read through this link, How to Fix Hard Drive Problems with Chkdsk in Windows 7, 8, and 10.
Click to expand...
He didn't run the check disk yet because he hasn't had time to, but he downloaded the autorun program and took pictures of it.

I put them in an imgur album: https://imgur.com/a/8H8tk

Will get back to you on the check disk.

Luke
 
#32
In Autoruns on the Logon Tab uncheck the following items:

Realtek HD Audio Manager
ShadowPlay
RazerWizard
Discord
GoogleDriveSync
Microsoft OneDrive
Both Windows Mail entries
Both N/A entries

On the Everything tab you can uncheck all the items that are highlighted in yellow as well.

Then reboot the computer and see if there is any change.
 
#33
Evan Omo said:
In Autoruns on the Logon Tab uncheck the following items:

Realtek HD Audio Manager
ShadowPlay
RazerWizard
Discord
GoogleDriveSync
Microsoft OneDrive
Both Windows Mail entries
Both N/A entries

On the Everything tab you can uncheck all the items that are highlighted in yellow as well.

Then reboot the computer and see if there is any change.
Click to expand...
Ok, the person's name that owns the computer is Mac, so I'll be referencing him from now on. But Mac went to sleep for the night so I will have him do this tomorrow afternoon when he gets back from school. I think he also didn't do the check disk tonight so I will have him do that tomorrow as well.

Luke
 
#34
Evan Omo said:
In Autoruns on the Logon Tab uncheck the following items:

Realtek HD Audio Manager
ShadowPlay
RazerWizard
Discord
GoogleDriveSync
Microsoft OneDrive
Both Windows Mail entries
Both N/A entries

On the Everything tab you can uncheck all the items that are highlighted in yellow as well.

Then reboot the computer and see if there is any change.
Click to expand...
Evan Omo said:
In Autoruns on the Logon Tab uncheck the following items:

Realtek HD Audio Manager
ShadowPlay
RazerWizard
Discord
GoogleDriveSync
Microsoft OneDrive
Both Windows Mail entries
Both N/A entries

On the Everything tab you can uncheck all the items that are highlighted in yellow as well.

Then reboot the computer and see if there is any change.
Click to expand...
Ok so he still hasn't run the check disk yet, but he says that the autorun thing didn't change anything with the fps.
 
#35
This may be a bit left field, but sticking to the KISS Principal, have you(or they) tried to simply reseat the graphics card? Also, it may be a good idea to blow out the pci slots.
 
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#36
Twitch6000 said:
This may be a bit left field, but sticking to the KISS Principal, have you(or they) tried to simply reseat the graphics card? Also, it may be a good idea to blow out the pci slots.
Click to expand...
I was honestly thinking about doing that, and maybe even reseating the processor as well. An old build I have was horrible for two weeks because a hair got into the pci e slot of my graphics card. I don't think he trusts himself enough to touch anything inside his computer so I'll have to head over to his house and do it for im, probably take a week cause I'm busy this week.

Luke
 
#37
Evan Omo said:
Sounds good Luke. I'll look forward to the results and then I can provide in depth troubleshooting instructions from there. :)

To answer your question about Check Disk have a read through this link, How to Fix Hard Drive Problems with Chkdsk in Windows 7, 8, and 10.
Click to expand...
He sent me this through a steam message so I have no clue if that was all of it...

TimeCreated : 10/9/2017 6:37:41 PM
Message :

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

Stage 1: Examining basic file system structure ...
481280 file records processed.
File verification completed.
7022 large file records processed.
0 bad file records processed.

Stage 2: Examining file name linkage ...
552860 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered to lost and found.

Stage 3: Examining security descriptors ...
Cleaning up 51 unused index entries from index $SII of file 0x9.
Cleaning up 51 unused index entries from index $SDH of file 0x9.
Cleaning up 51 unused security descriptors.
Security descriptor verification completed.
35791 data files processed.
CHKDSK is verifying Usn Journal...
37929520 USN bytes processed.
Usn Journal verification completed.

Stage 4: Looking for bad clusters in user file data ...
481264 files processed.
File data verification completed.

Stage 5: Looking for bad, free clusters ..

----------------------------------------------------------------------------

Luke
 
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