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Solved Locked out of Microsft account

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R

Rabbit

PCHF Member
Sep 20, 2021
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#1
I have been using a pin to log into my HPX360 14 laptop for several years.

Suddenly it would accept the pin and wanted my to log into my Microsoft account.

Unfortunately both the phone number and email address I used when I set it up I no longer have access so so attempts to recover a password were unsucessful


I have exhausted all options trying to recover my password.

There are no files or anything on the machine I care about, I am happy to completely scrap whats on there and start again , with a new Windows 10 licence if I need to . I just seem to be able to find any resources that sets out what my options are
 
#2
Hi there,

Per our rules, Section 13:

Code: 
We will not assist with recovery of or figuring out of system passwords, PINs, or 2FA codes for any reason.

If you need assistance with your Microsoft account, you'll need to head here and follow Microsoft's guide
 
#5
g'day Rabbit and welcome,

get yourself the Windows Media Creation Tool from here; https://www.microsoft.com/en-au/software-download/windows10

download and run the tool and create a bootable USB stick with it.

one of the first options you'll be prompted with is to delete all the current partitions, do that and continue and it'll wipe the lot and start afresh.

after the reinstall, when you first get the rig back on the web, it'll auto-activate Windows for you.

then the fun really begins as you reload all your programs! :)
 
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