Hi,
It's the second time that a laptop, an Asus X541U, out of the blue doesn't connect to my wi-fi anymore. It used to connect to it and I could use it no problem for several months, then one day it automatically disconnected and won't let me connect anymore: whenever I try to connect, Windows 10, after "verifying the network's requirements", displays an error stating "Connecting to this network is not possible" (I'm translating so it may not be fully accurate), but it doesn't specify why.
The first time this happened, we reinstalled Windows from scratch and the Wi-Fi worked just fine for around seven months, until now. Both times, we've tried connecting it to an hotspot and that works, that's why I think it's specific to this network (although I have no other means of testing besides hotspot). Connecting it via ethernet to the router works.
I've tried making it forget the password and reinsert it, I've tried changing DNS, switching it to airplane mode for a while, resetting the network configuration (via Windows 10 itself) and tried the Windows 10 tool to solve network problems, I've also just now updated it to Windows 21H2, but nothing works.
Could you give me any advice? If you need any specific info I'd be more than happy to comply; reinstalling windows from scratch might work once again, but doing so everytime this problem arises doesn't sound ideal.
Thanks in advance and sorry for the English, it's not my native language
It's the second time that a laptop, an Asus X541U, out of the blue doesn't connect to my wi-fi anymore. It used to connect to it and I could use it no problem for several months, then one day it automatically disconnected and won't let me connect anymore: whenever I try to connect, Windows 10, after "verifying the network's requirements", displays an error stating "Connecting to this network is not possible" (I'm translating so it may not be fully accurate), but it doesn't specify why.
The first time this happened, we reinstalled Windows from scratch and the Wi-Fi worked just fine for around seven months, until now. Both times, we've tried connecting it to an hotspot and that works, that's why I think it's specific to this network (although I have no other means of testing besides hotspot). Connecting it via ethernet to the router works.
I've tried making it forget the password and reinsert it, I've tried changing DNS, switching it to airplane mode for a while, resetting the network configuration (via Windows 10 itself) and tried the Windows 10 tool to solve network problems, I've also just now updated it to Windows 21H2, but nothing works.
Could you give me any advice? If you need any specific info I'd be more than happy to comply; reinstalling windows from scratch might work once again, but doing so everytime this problem arises doesn't sound ideal.
Thanks in advance and sorry for the English, it's not my native language