I have a HP x360 and just upgraded to Windows 11..Install went fine but now when power back on it shows the HP logo and says please wait then just goes to blank screen...The cursor is there and can move with mouse. I did the 15 seconds on the power button and then did power up again and same problem...Did a f11 and a diagnose of startup and said cant fix so hit restart windows and same problem..Any suggestions ty..
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Laptop starts to blank screen
- Thread starter Mikeymikemike
- Start date
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This is happening just after you upgraded to Windows 11?
How long are you allowing it to finish the setup and configuration before pressing the power button?
What version of Windows was on the system before?
Where did and how was the install media created for Windows 11?
How long are you allowing it to finish the setup and configuration before pressing the power button?
What version of Windows was on the system before?
Where did and how was the install media created for Windows 11?
The install of 11 was fully done..this happened after I shut down...Was Windows 10 before upgrade..The upgrade was done from updates per downloading from internet..
The setup and configuration are all done..So to say I did the upgrade this past Saturday and everything went fine..got every thing setup..did a little reading of some news off the widgets..then shut down and today is first time I used since and this is what happened.
Can you access the system using Safe Mode?
support.microsoft.com
See of you can get the system to roll back to a time when it was working there may have been an update/patch that they system did not like.
Start your PC in safe mode in Windows - Microsoft Support
Find out how to boot into safe mode in Windows from Settings, the sign-in screen, and a black or blank screen.
support.microsoft.com
See of you can get the system to roll back to a time when it was working there may have been an update/patch that they system did not like.
You never state how long you wait unit you press the power button.
After I did the hold power button 15 seconds I then wait a second then press power...Says no dates to do a rollback
While in Safe Mode run System File Checker
support.microsoft.com
Could also see if a Clean Boot reveals anything.
support.microsoft.com
You can also see if under the troubling section if a repair install helps at all if not maybe looking at a fresh install.
Using System File Checker in Windows - Microsoft Support
Learn how to run System File Checker in Windows to check if your computer has problems with files.
support.microsoft.com
Could also see if a Clean Boot reveals anything.
How to perform a clean boot in Windows - Microsoft Support
Describes how to use the clean boot process to troubleshoot a problem in Windows 8.1, Windows 8, Windows 7, or Windows Vista.
support.microsoft.com
You can also see if under the troubling section if a repair install helps at all if not maybe looking at a fresh install.
I have been seeing more and more issues with people that have update and preformed a clean install of Windows 11 via the cloud install.
Suggest that you try using the Create Windows 11 Installation Media from here and preform a clean install using the media.
Suggest that you try using the Create Windows 11 Installation Media from here and preform a clean install using the media.
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