• Hi there and welcome to PC Help Forum (PCHF), a more effective way to get the Tech Support you need!
    We have Experts in all areas of Tech, including Malware Removal, Crash Fixing and BSOD's , Microsoft Windows, Computer DIY and PC Hardware, Networking, Gaming, Tablets and iPads, General and Specific Software Support and so much more.

    Why not Click Here To Sign Up and start enjoying great FREE Tech Support.

    This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

laptop screen crash and freeze

Status
Not open for further replies.
R

Rrr101101

PCHF Member
Nov 8, 2023
1
0
#1
i have acer nitro 5 and i bought new ssd m.2 2280 nvme 2 tb and two sticks of 16 g ram and when i installed them my laptop was black screen when boot it and after force reboot it started and after sometime the screen either crash and freeze so you cant do anything or it went black screen also sometimes when put it in sleep mode it wont start and keeps on black screen this happens from hours to hours or sometimes after a day or two so i dont know what is the problem is it from the ssd m.2 or from the ram because before upgrading them it was fine


my os is windows 11


my old ram was one stick with 16 g 3200mhz

i bought 2 rams with 16 g 3200mhz
 
#2
Hi

Quite often a motherboard will function properly only with specific memory modules (brand and settings).

To search if the memory is the issue, remove the newly installed memory and replace them with the old one.
 
Status
Not open for further replies.
Top Bottom
Back
Forums
Resources
Menu