Solved Laptop freezes unplugged when gaming

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david ducion

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Nov 22, 2019
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Hey i just bought a new laptop from EBUYER, MEDION ERAZER i5 7th gen 7200U, GTX 950m, 8GB RAM. the laptop runs fine when gaming if the charger is plugged in, but if i start my laptop up without any charger and go to play World of Warcraft for example, after around 30 minutes the laptop freezes and i have to reset it by holding the power button down until it goes off. If im just browsing the web, everything is fine, this affect is only when gaming. Can anyone tell me if this is normal, i bought this laptop to play games when im traveling, my pc at home is a custom built by myself and doesnt give me any problems. I have had laptops in the past by HP, and iv never seen this sitation, on my old laptop, it would play until asking for a charger or the laptop dies, with this new laptop, if just freezes, even with battery remaining.
Thanks, David
 

david ducion

PCHF Member
PCHF Member
Nov 22, 2019
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Hello

While waiting on an answer.. If it was me i would be thinking about my warranty and return it..

@Bruce
also, when im gaming and i take the charger out, my fps locks at 30. I changed all the powersaving options i can think of, this is very frustrating :(
 

phillpower2

Autonomous Admin
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Support Team
Sep 9, 2016
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Hello David,

What you describe is perfectly normal for a gaming type notebook as the extra juice is required by the dedicated GTX 950m GPU, something else worth mentioning is that the Windows Power Plan should be set to High Performance when gaming or watching videos when there is a dedicated GPU in the notebook and for the same reason.
 
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