Can anyone offer any suggestions to solve an issue I've had for a while with my laptop screen ?
If I start up my HP Envy laptop as normal, the screen doesn't work correctly - it's not a black screen as such, but black with varying degrees of grey/white stripes.
A brute force solution to this, that I read somewhere, is to hold down the power key until the laptop powers off, then to turn back on, but hold down the power key as it's powering up so that it doesn't fully come on. After doing this two or three times, the screen will look slightly different as it's powering up (instead of black with grey stripes, it will be 'cloudy' black - you have to notice it quickly, and release the power button, after which it will powerup perfectly fine, screen on OK.
None, of this is necessary if a second monitor (or anything - ie my TV) is connected via an HDMI cable - if this is the case the laptop will power up with the screen working fine. (If I wish, I can then disconnect the second monitor, and the laptop screen remains OK.
Any way that I can fix this ? Thanks in advance.
If I start up my HP Envy laptop as normal, the screen doesn't work correctly - it's not a black screen as such, but black with varying degrees of grey/white stripes.
A brute force solution to this, that I read somewhere, is to hold down the power key until the laptop powers off, then to turn back on, but hold down the power key as it's powering up so that it doesn't fully come on. After doing this two or three times, the screen will look slightly different as it's powering up (instead of black with grey stripes, it will be 'cloudy' black - you have to notice it quickly, and release the power button, after which it will powerup perfectly fine, screen on OK.
None, of this is necessary if a second monitor (or anything - ie my TV) is connected via an HDMI cable - if this is the case the laptop will power up with the screen working fine. (If I wish, I can then disconnect the second monitor, and the laptop screen remains OK.
Any way that I can fix this ? Thanks in advance.