isuspm.exe unknown origin

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Whateverman*111

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Sep 2, 2019
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Hi,, I'm new. have had at startup a notification pop up mid screen asking me to grant permission for a program to make changes to my computer,, kinda like the ones i use to get from Microsoft when i had updates from Microsoft.. cant find it in programs and features.. what do i need to do? ran a few microsoft fixs but still have the problem..
 

Whateverman*111

PCHF Member
PCHF Member
Sep 2, 2019
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To avoid any repetition, what exactly have you tried.
ok.. Microsoft sent me a link to run trouble shooters that once i started them, the would make repairs automatically and ask my if they were fixed. I'd say no and another trouble shooter would pop up and i would start if and it would ask me if that fixed the problem, i said no. if you're asking me the actual name of the trouble shooting programs i will spend the next ,,, however long it takes me to find them again and reply.. i believe one was a boot start installer test. thanks for being patient with me.. i'm here because you guys know whats what and I respect your knowledge and ability to quickly pick avenues to pursue a problem.. and dont worry and not getting back to me right away. Oh and my real name is Gary Fregeau
 

phillpower2

Autonomous Admin
Administrator
Support Team
Sep 9, 2016
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Hello Gary,

Thanks for the additional info (y)


Post an Autoruns log for us, see here


1: Extract the Autoruns Zip file contents to a folder.

2: Double-click the "Autoruns.exe".

3: Click on the "Hide Signed Microsoft and Windows Entries” option.

4: Go to File then to Export As or Save in some versions.

5: Save AutoRuns.txt file to known location like your Desktop > when you click on File > Save you will then get the option to Save as type, click the drop down tab, change it to Text and then click the Save button.

6: Attach to your next reply.


Tutorial here

Going offline soon as it is getting late here and I have an early start in the morning.
 
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