Issue with boot/windows 10

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PerryMartin

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Mar 17, 2019
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It all started last week when I was browsing google chrome, and it froze. I powered off and on again, and to my surprise I got a blue disfunctioning repair screen. So, I reinstalled windows and blah blah, eventually got it to boot back to windows after a reset. Buuuuuuuuuut, I noticed it takes a clear, obvious longer amount of time to boot. Im talking bios taking longer, a windows icon with loading dots taking forever, then a blue screen saying 'please wait', Then a black screen, then finally to my windows user! I then log in, and windows itself takes forever, steam, spotify and all taking up to 5 mins to load by themselves off boot. I have fully resetted windows and all without any change, so I narrowed it down I think to an ssd issue, since I'm also using a really old hard drive from my dads old pc. Only a single C:drive is available in 'this pc' settings, which is only the old hard drive. In bios my ssd is unrecognisable in boot settings, and I even manually took out the ssd (970 evo 500g) to see if there was any damage somehow- but there wasn't. This isn't an unassigned drive thing that ive seen all the time either. I'm stumped and have been for awhile. I'm guessing the issue is my software is on the old hard drive which is making it really slow, I just cant figure out why I can't seem to find my ssd as a boot option or device as it literally hasn't had any damage etc.
 

Bruce

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I've had a SSD go 'bad' - going really slow was the visual indication.
replaced it, reloaded Windows, all good.
so certainly can't rule out your drives being the issue - especially since you have reloaded Windows and the problem persists.

what is your motherboard make/model?
the Samsung EVO SSD was working with that mobo?

I've had times when the BIOS doesn't list the SSD, it shows Windows Boot menu (or options or something like that) instead.
is the SSD listed in the NVMe section? if it's a m.2 type SSD
 

PerryMartin

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Mar 17, 2019
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Well i have a asus prime b450m-k motherboard, and before the freeze, all was fine, ssd working normally. In boot settings in bios all that appears is the other, older hard drive. would me removing the old hardm drive possibly force my pc to boot into the ssd?

Im familiar with boot menu etc, but I haven't heard of NVMe or a m.2 SSD, can you further explain?
 

Bruce

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SSD's first came out in the 2.5" size, looks just like a laptop drive.
now you can get m.2 SATA ones and mSATA ones. these you see a lot of in the really portable laptops.

mSATA is sort of fading out of popularity from what I've witnessed.
the m.2 ones are getting a slot built right onto the motherboard now, make them very fast and affordable.

but you are right, if you disconnect all other devices and leave in the SSD, the BIOS should default to it as the boot device.
the other option is to hit F9 (or is it F10 or F12 - never do it enough to remember) as the PC boots and you can manually select the boot option (providing of course the SSD gets detected in the first place)
 

PerryMartin

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Yes the SSD is connected straight into the motherboard. I will remove the hard drive to see if it defaults back to the SSD. If that doesn't solve would it likely be an SSD hardware issue?
 

Bruce

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yes, I just looked up your mobo, it allows for a m.2 type SSD which sounds like what you have.
on my Gigabyte mobo, my m.2 SSD shows up under a menu section titled NVMe - so see if ASUS has something along those lines.

don't forget to try the F9 (or F10/F12) option.

how old is the Samsung 500GB EVO? - under warranty?
but yes, could well be a faulty SSD - certainly can't rule it out.
 

PerryMartin

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I'm on advanced/sata config settings, and the only m.2 option is enabled, but empty. I'm not sure about warranty and all, and all the pieces are fairly new (ordered midway through January), including the SSD.

What I don't understand is that why would it all of a sudden stop working?, sure, if I knocked my pc over or snapped something, I would understand, but all that happened was merely a frozen screen.

if, once I remove the hard drive, it doesn't automatically default to the SSD, I'll have to look into samsung for replacements
 

PerryMartin

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So I have removed the hard drive that is recognisable, and not to my surprise, the ssd isnt being recognised as there is nothing in boot priority.

What I did notice is that there is a rhythmic glow of an orange LED on the SSD port. Is this an activity light to say its all working or is it an issue?
 

Bruce

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Oct 8, 2017
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Yeppoon, QLD, Australia.
not sure about the orange light - must be something unique to ASUS mobo's.
as to hardware dying - yes it can be by dropping, knocking etc and can equally, as easily be because today it Monday, or the moon is full, or the neighbours cat is just plain ugly - there can sometimes be no logical reason us mere mortals can fathom.
that is why we invented backups. computers do die and data will be lost.

being less than a year old, it'll all be under warranty still.
 
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