Internet keeps disconnecting with spikes in ping

iwonlife said:

Disabling Internet Protocol Version 6 did seem to help quite a bit thank you!

Click to expand...

Excellent, are you still having cut outs and high spikes?

Rustys said:

Are the TCP setting the same on all of the system?
The reason for asking is your DNS server setting only allow one to two being online at any given time.
DNS Servers . . . . . . . . . . . : 209.18.47.62
209.18.47.61

If you are unsure type this command in a command prompt on the systems and look under DNS Servers

IPConfig /all

iwonlife said:

The modem is transmitting a WiFi signal.

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Then disable it and only have the router supplying the WiFi signal and see if that helps any.

Disabling Internet Protocol Version 6 can some help stabilizing the connection.

Click to expand...

Could you answer these questions as well if you have not had time that is fine when you get a chance to. If you need more detailed instructions please ask.

iwonlife said:

I am still having some cut outs and ping spikes but not nearly as often.
I don't know how to look at the TCP setting, and I don't know what you mean by only have the router supplying the wifi singal.

Click to expand...

Turn off the WiFi that is being broadcasted form the Modem.

Log into the modem
On the left side Click Gateway
Now Click on Connections
Click on Wi-Fi
On the Right under Private WiFi Networks there will be an EDIT button Click that
Disable Private WiFi Network Configuration (2.4 GHz)
Disable Private WiFi Network Configuration (5.0 GHz) (if there is one)
Scroll to the bottom of the page and select Save Settings

Open a Command Prompt and type the following command and press Enter. This will create a file called ipconfig.txt on the desk top.

ipconfig /all > %userprofile%\desktop\ipconfig.txt

Preform this command on every computer wireless and wired that connect to the network
Copy and Paste each one in a separate post. Name each post which system it correlates to.

@iwonlife do you have any new information for us.

Do you have an update for us?
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